This is expected. You should download a copy of the N180DQ here:
https://assets.publishing.service.gov.uk/media/66a8b019ce1fd0da7b592f43/N180_0724.pdfNo need to print anything. Most of the questions and boxes are fairly self explanatory. For the name of the court, put "Civil National Business Centre". It is being completed by the "defendant".
Mediation is now compulsory. However, it is only compulsory to "attend" the call. The mediator is not a judge or legally trained person. You simply off £0. If they try to suggest or persuade you to settle, ask them what their legal qualifications are and if they cannot or do not tell you, tell them you will be making a complaint as it is not their job to act as a judge or a lawyer. It will be over in less than five minutes and you will have complied with the requirement to "attend" the call.
C1, the claim is suitable for the "Small Claims Track".
D1, the claim is NOT suitable for determination without a hearing, so "NO". In the text box simply put "
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question."
The rest is family self explanatory. For F, put the name of your local county court. Use the Court Finder to find your local county court:
https://www.gov.uk/find-court-tribunalYou can sign it by simply typing your full name in the signature box. When complete, attach it as a PDF file to a single email addressed to both dq.cnbc@justice.gov.uk and info@sipcarparks.co.uk and CC in yourself. Make sure that the claim number is in the email subject.
After sending, make sure that you receive and auto response from the CNBC.