I will not confirm if the registered keeper is the driver (unless you tell me there is no advantage in not doing so).
The car in question has a staff parking permit to park at a certain university in England.
With this permit, you must still pay every time you park.
The registered keeper has an account with the Evology parking system, which is a trading name of Parkingeye.
Users must top up their Evology account online, and then the system automatically deducts payment from the prepaid balance every time you park.
The driver parked on 26-May.
On Friday 29-May, Evology sent an email that they were unable to collect payment for the 26-May parking, and would try 3 more times.
On Sunday 31-Jun the registered keeper topped up the balance again. By now, Evology had already tried to collect payment 3 times. The keeper can see this from the statement, logging into their Evology online account.
The keeper has contacted the landowner (the university). However, based on similar experiences to other people, it is reasonable to assume the landowner will do nothing.
I can think of two main points:
1) The registered keeper topped up their Evology account promptly (email received on Friday, topped up on Sunday). Evology sent an email notification on 29_may at 13.06, then tried to take a payment for the last time on 30 May at 13.06. The email notification did not clarify that the user had 24 hours. These time stamps are confirmed from the Evology statements. The willingness to pay seems clear to me. Notifying the user late, giving them only 24 hours, but not even telling them so, is neither fair nor reasonable.
2) The university car park is vast, with multiple entrances. Neither the notice received nor the evology statement show which of the many entrances was used, where the car was parked, nor where the signs are. I am not sure to what extent any of this can be used in an appeal.
Thanks!
