Author Topic: Claim logged by private car park - need help with defence  (Read 1118 times)

0 Members and 110 Guests are viewing this topic.

Claim logged by private car park - need help with defence
« on: »
Background of the case:
There was a group of us travelling to Leeds as tourists and was staying in premier inn. When we arrived closer to the hotel, we realised the main road was a busy road and we couldn't unload the luggage but there was a small quiet alley way behind so we decided to drive in. We did not pay attention to signs but never planned to park there as just wanted to unload the luggage. There were someone always at the driving seat of the car and can move the car if get asked.

Once the luggage were unloaded, the car was driven away. However when I got back home (which was a few hundred miles away), I received the parking ticket and felt the urge to contest it. Apparently the zone was a non-stopping zone and we could not even stop there. What I don't understand was if they did not want anybody stop there, why don't they just put barriers there but rather make people make mistakes and fine them afterwards. I appealed via their internal system but did not succeed and determined to take it to the county court if needed be. I now received the claim form from HM courts & tribunals Service.

I would really like your help with the defence. Unfortunately I didn't take any photos or got any evidence while I was there. However the dcb legal (their representatives) did send me some photos. Please see all attachments. As you can see the road is a very quiet road and we were there just to unload some luggages.


[ Guests cannot view attachments ]

Share on Bluesky Share on Facebook


Re: Claim logged by private car park - need help with defence
« Reply #1 on: »
By the way the location concerned is in Whitehall Riverside, Leeds. I used to live in Leeds for a few years and had fond memory of it...I cannot believe these area just issue parking tickets like that even I was a customer of the hotel. I understand sometimes the hotel and the landowner might not be the same...but still...

Re: Claim logged by private car park - need help with defence
« Reply #2 on: »
I have just submitted the acknowledge of services in case I need more time to prepare for the defence. I was going to use some of the defence texts that's been used in the other posts but to be honest I don't really understand what they meant so would like to check if what will be actually relevant to this case. Any help is greatly appreciated!

Re: Claim logged by private car park - need help with defence
« Reply #3 on: »
With an issue date of 20th June, you have until 4pm on Wednesday 9th July to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Wednesday 23rd July to submit your defence.

As you've submitted an AoS, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Baysentry Solutions Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Baysentry Solutions Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Claim logged by private car park - need help with defence
« Reply #4 on: »
Thanks so much! If I'm going to submit the defence via MCOL (Money Claim online), I guess I don't need to send it via the email address you provided?

Very much appreciate your help!
« Last Edit: June 25, 2025, 12:39:13 pm by kittycao0705 »

Re: Claim logged by private car park - need help with defence
« Reply #5 on: »
No, send it by email, MCOL has a character limit and removes formatting!
Like Like x 1 View List

Re: Claim logged by private car park - need help with defence
« Reply #6 on: »
Please don't try and overthink this. Just do EXACTLY as advised. AoS by MCOL is OK. Defence by MCOL... very bad!
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Claim logged by private car park - need help with defence
« Reply #7 on: »
I have now received an email from their legal that they are intending to pursue this. Below is the email. Is there anything I need to do at this stage or I shall just wait for the questionnaire?

-------------------------------------------------------------------------
Good morning

Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.
 
In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.
 
Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case - in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.
 
If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not.

Re: Claim logged by private car park - need help with defence
« Reply #8 on: »
You will in due course get documents from the court including your own N180 to complete:
Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
The mediation session by phone is mandatory, but you will simply offer £0 and that will be the end of it.
The point is to get a hearing at a court local to you, in person, which means that ultimately DCB Legal will discontinue, but you have to stay the course until then.

Nothing to do in the meantime, no.
« Last Edit: July 25, 2025, 12:46:10 pm by jfollows »

Re: Claim logged by private car park - need help with defence
« Reply #9 on: »
Thanks so much. I am yet to receive anything from the court regarding to file a directions of the questionnaire. I have received Claimaint's questionnaire but do I need to file this by my end or should I wait for formal instruction from the court. Just don't want to miss any deadline.

Re: Claim logged by private car park - need help with defence
« Reply #10 on: »
File their N180

Check MCOL for your status and submit your N180 when it tells you it’s been sent, or wait for the paper version in the post which you won’t use.

Re: Claim logged by private car park - need help with defence
« Reply #11 on: »
After a few months of not hearing anything, I logged onto MCOL again and can only see the following:

Case Stay Lifted on 13/08/2025

DQ sent to you on 13/08/2025

DQ filed by claimant on 13/08/2025

However I have not received anything from the court with instruction for the next step. Am I missing something?

Thank you


Re: Claim logged by private car park - need help with defence
« Reply #12 on: »
What? You have waited since mid-august to check your MCOL again just now? If you have not received anything, then there is a problem. Normally, if you don't submit your N180 DQ, you will get a reminder from the court.

Right now, you need to download your own N180 and complete it it as per the instructions here;

Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Claim logged by private car park - need help with defence
« Reply #13 on: »
I have now got a mediation appointment booked which is this Wednesday. Can you advice if I need to prepare anything for this meeting? It says the appointment will last around one hour and the guidance is that I will need to explain my position so I need prepare myself a brief summary of the main points. Is there anything else that I need to take notes of?

Re: Claim logged by private car park - need help with defence
« Reply #14 on: »
For the mediation call, the only requirement is for you "attend" the call. It is not part of the judicial process and no judge is involved.

This is what I advise you to say when you receive the call from the mediator:

Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.

After the mediator calls back...

If identified and authority confirmed:

Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.

If no/unclear authority:

Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.

If the mediator probes your defence:

In what capacity are you asking that question? Are you legally trained?  If not, please refrain from offering opinions. I will be reporting any attempt to do so as inappropriate.”

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes. Complete waste of time otherwise.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain