Author Topic: Claim Form Received from Euro Car Parks on behalf of DCB through Civil National Business Centre  (Read 2427 times)

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Hi, i received a claim form and was hoping if you could help me with my drafted defence, please. First I need to acknowledge service of claim which i'll do tomorrow. It is pretty worrying as i haven't come across anything like this before. Appreciate any help. Thanks.

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The original PCN from Euro Car Parks will be very helpful to see to help with this.

With an issue date of 28th May, you have until 4pm on Monday 16th June to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 30th June to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Euro Car Parks Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Euro Car Parks Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thank you very much for sending me the draft order for my defence and giving me peace of mind. I will keep you in the loop once i've heard back from them. Thanks.

I've received the letter attached from HM Court regarding my receipt of defence and that the claimant may contact me to try resolve the dispute. Should I ignore them?

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Ignore, yes.
In due course you will get DCB Legal’s N180 Directions Questionnaire and will have to complete and return your own, this is where you specify your local court and that you need the hearing to be in person. Come back when this needs to be done.
(DCB Legal wants it to be by telephone at St Helens, but your desires trump theirs)

It's just bog standard boilerplate stuff. You will receive a letter from DCB Legal confirming that their client has received a copy of your defence and their client intends to proceed. They will include a copy of their N180 Directions Questionnaire which you just file away.

Eventually you will receive your own N180 DQ and you will follow the instructions below on filling it in and who and how to send it. Eventually you will receive a letter telling you about your telephone mediation appointment which is just a formality and is nit part of the judicial process. You will simply offer £0 and it will be over in minutes.

Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

(DCB Legal wants it to be by telephone at St Helens, but your desires trump theirs)

No they don't! That is simply a procedural mistake by the CNBC, nothing to do with DCB Legal.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks for all your help; it’s really dug me out of a hole, so to speak. I filled out the questionnaire, and they’ve come back with a telephone mediation. I suppose I just need to say that I’m not prepared to offer them anything, and that’s it. Hopefully, that will be more or less the end of it. Cheers.

What do you mean? What have you received? I already told you that they should never have scheduled your hearing as a remote one. That puts you at a very significant disadvantage! You must insist on a face to face hearing at YOUR local county court!

You MUST send the following to the county court at St Helens at civil.sthelens.countycourt@justice.gov.uk with the following and mark it as "URGENT" with the claim number:

Quote
Subject: URGENT Request to Review Hearing Venue and Date – Claim [CLAIM NUMBER]

Dear Sir or Madam,

I write with urgency regarding the above-referenced case, in which a small claims hearing has been listed to take place by telephone at [INSERT TIME] on [INSERT DATE].

I must raise two serious procedural issues:

1. Hearing Venue Ignored – Breach of CPR 26.3(3):

On my N180 Directions Questionnaire, I clearly stated my preference for the hearing to be listed at my local County Court: [INSERT COURT NAME]. I am a litigant in person and this is a claim for a specified sum of money. Accordingly, CPR 26.3(3) provides that the claim must be sent to the defendant’s home court. This has not occurred, and the listing for a remote hearing without my consent is inappropriate and contrary to the Civil Procedure Rules.

This oversight has placed me, a litigant in person, at a considerable disadvantage. I am not legally represented, whereas the Claimant is. I respectfully submit that the current listing breaches the overriding objective under CPR 1.1, particularly the need to ensure that cases are dealt with fairly and in a way that ensures parties are on an equal footing.

I therefore request:

• That the telephone hearing be vacated,
• That the matter be re-listed at my local County Court,
• And that a new date be set having proper regard to my availability as stated on the Directions Questionnaire.

Please confirm receipt of this email and advise what steps will now be taken to correct this.

Yours faithfully,

[Your Full Name]
[Your Address]
[Your Contact Details]
[Claim Number]
If all you are referring to is the useless 'mediation' phone call, the only requirement is for you "attend" the call. It is not part of the judicial process and no judge is involved.

This is what I advise you to say when you receive the call from the mediator:

Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.”

After the mediator calls back...

• If identified and authority confirmed:

“Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.”

• If no/unclear authority:

“Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.”

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes. Complete waste of time otherwise.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Yes, I insisted face to face at my local court. I was scared for a second when I first read the first half but yes, just the useless mediation call. Okay, thanks - I will go about it as you said. Appreciate your help.
« Last Edit: September 27, 2025, 12:44:44 pm by rich89 »

And have you had notice yet that the case has been transferred to your local county court?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

No i haven't received that - does it usually come by post?

Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Who do i chase up about that, please?
« Last Edit: September 29, 2025, 08:51:52 pm by rich89 »