Author Topic: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!  (Read 6808 times)

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CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
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Hi all, :)


Firstly, I'd like to thank you all here for such an amazing wealth of information found here! I've read what I could, browsing newbies' threads on Private Penalty Charge Notices here quietly. I would be very grateful if you could help me with my formal defence, I've seen a few here, not sure what to use. Please can you guide me on defence,what to write,what to expect from them, what to do/not to do- newbie here, feisty mum!

Details of CLAIM FORM:

I received a Claim. The date of issue is 17/06/25. I filed and sent 'AOS' via Money Claim Online, with the guide I found here, on 24/06/25.

From reading up on here, I have 17/6/25 +5+28 days to send my formal defence-until 20/7/25- Do I have this right?


I have no information on any of my letters received, as I binned them promptly, have to be honest- this worked as a strategy so far, so I have no original letters, until the last ' claim letter '- which I luckily didn't throw away!!(silly billy, I know.)

I remember faintly where the supposed allegation happened in November 2024. I don't know the area-as it is about an hour away from where I live. I've been there only ONCE.I went to pick up a present from Dunelm for my daughter-drove one hour from my home to get it, as the Fetlham Dunelm store was the only one where the item was in stock. I parked the car, went to the shop, and left. There were no ramps at the entry point, no obvious signage at the entry point, and no pay ticket machines.
We have many such shopping centres around with surface car parks, which are free-or with 3hour limit parking-but they are clearly visible in the area I live, so I didn't think for a second that ANPR took my number plate- and a penalty was generated.

I since looked at Google images, to see if I see anything,and didn't see any ramps or visible signs either.

Truthfully,I'm reluctant to drive an hour away from home to record this for myself, (unless I have to), but should I need to go to court to defend myself, I'll drive there to record what's visible.

Details on the form:

Claimant: PARMAVEN Limited

Address for sending documents and payments: DCB LEGAL LTD
Telephone: 0330 1744172
Reference: ************

CLAIM AMOUNT: £ 261.92
---------------------------------
Amount Claimed :£176.92
Court Fee:      £35
Legal costs:    £50
----------------------------------
Total Claim amount: £ 261.92
------------------------------------

Particulars of claim: 1. THE DEFENDANT (D) IS INDEBTED TO THE CLAIMANT (C) FOR A PARKING CHARGE(S) (PC) ISSUED TO VEHICLE ******* AT THE CENTRE FELTHAM SURFACE, FELTHAM, TW13 4GU  2. THE DATE OF CONTRAVENTION IS 27/11/2024  AND THE D WAS ISSUED WITH PC(S) BY THE CLAIMANT                                    3. THE DEFENDANT IS PURSUED AS THE DRIVER OF THE VEHICLE FOR BREACH OF THE TERMS ON THE SIGNS (THE CONTRACT). REASON: NO VALID PARKING SESSION     
4. IN THE ALTERNATIVE THE DEFENDANT IS PURSUED AS THE KEEPER PURSUANT TO POFA 2012, SCHEDULE 4.
AND THE CLAIMANT CLAIMS
1. £170 BEING THE TOTAL OF THE PC(S) AND DAMAGES. 
2. INTEREST AT A RATE OF 8% PER ANNUM  PURSUANT TO S.69 OF THE COUNTY COURTS ACT 1984 FROM THE DATE HEREOF AT A DAILY RATE OF £.03 UNTIL JUDGMENT OR SOONER PAYMENT.
3. COSTS AND COURT FEES   


Can any of you lovely people help me navigate this?-I have nothing to lose by fighting with all my might at this stage!

Thank you so much in advance!!

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« Last Edit: July 02, 2025, 08:01:53 pm by bluebell »

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Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #1 on: »
No need to drive anywhere. The odds of this ever reaching hearing stage are less than 1%. Just follow the advice here and you won't be paying a penny.

With an issue date of 17th June, you have until 4pm on Monday 7th July to submit your defence. As you have submitted an Acknowledgement of Service (AoS) you now have until 4pm on Monday 21st July to submit your defence. The deadline date will never be on a weekend or bank holiday and is therefore 4pm the next working day.

Here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Parkmaven Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Parkmaven Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #2 on: »
Hi b789,


Thank you so much for your help and guidance regarding my defence!! I followed everything as you said, and merged the documents into 1 PDF as you suggested. Fingers crossed that all will be ok, and that this will be dropped. Can I please ask what to expect after submitting my defence? What happens next?

Thank you for taking the time to respond-it means so much!


 




Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #3 on: »
There are a plethora of other cases on here involving DCB Legal. I would suggest reading through a sample of them to understand how the cases progress.

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #4 on: »
Letter from DCB Legal stating that they have received copy of your defence and their client intends to proceed. Usually with a copy of their N180 Directions Questionnaire (DQ).

You follow the instructions below for submitting your own DQ. You will receive a date for a mandatory telephone mediation. This is not part of the juducial process and no judge is involved. You simply offer £0 and it is over in minutes.

Next the case will be transferred to your local county court and will be allocated to the small claims track and you will receive directions from a judge with the hearing date, witness statement submission deadline and the deadline by which the claimant must pay the £27 trial fee. It is just before that date that they will discontinue if it hasn't been struck out already.

Instructions for submitting your own N180 DQ:

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #5 on: »
Hi b789,


Thank you ever so much for taking the time to outline this for me so patiently. So, I only use the online form, not the one they would send. I just looked at the form online, so I have an idea of what to expect. I'm very grateful for all your help-many thanks! :-)

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #6 on: »
Unless you want to use the form they send you, complete it, sign it, photocopy it, put them in separate envelopes addressed to both the CNBC and the claimants representative, purchase stamps for them, ideally take them to a post office and obtain free proof of posting certificates, then yes, just do as advised in a single email from the comfort of wherever you use the internet.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #7 on: »
Hi again,


I have now received my Directions questionnaire from the CNBC. I have downloaded the N180 and filled it as advised by b789.

I'm not sure whether to email it back to DCB legal, who acts on behalf of Parmaven Limited, or Parkmaven or both? Claimant on the form is Parmaven Limited. It says to return the form by 23/09/25 to CNBC and serve copies on all other parties. I have everything ready to go.

Please can you help me clarify this?

Thank you all in advance!



Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #8 on: »
You do not communicate with the claimant directly if they are represented. In this case, you only need copy in DCB Legal.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #9 on: »
Hi b789, Thank you so much for your response! I submitted my Directions Questionnaire (DQ) to the court by email, copying in DCB Legal and myself. My DQ only relates to the most recent parking charge of £176, which they are pursuing.

However, I now seem to have a new problem. Out of the blue, I received a “FINAL REMINDER” from DCB Legal for multiple unpaid private parking charges from 2023 (3 in total), amounting to £465. I have no evidence or paperwork for these—just this sudden demand for payment. Even if I had received something years ago, I would have forgotten about it by now.

It feels like, because the latest claim (£176) may be too small for them to push in court, they’ve gone digging into my past and are now trying to add these older charges. If combined, the total would jump to £633.

My question is:

Can they suddenly add these old charges to the current case, even though I only completed the DQ for the £176 claim? Please can you help? (I don't know how to attach a picture of the most recent demand letter.)

Any guidance would be really appreciated. Thank you!  https://imgur.com/a/qSJeAGM
« Last Edit: September 27, 2025, 12:51:53 pm by bluebell »

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #10 on: »
No need to panic. That letter is a useless debt recovery letter. Debt collectors are powerless to do anything except to try and intimidate the low-hanging fruit on the gullible tree into paying up out of ignorance and fear. You can safely ignore any debt collector letter and it can be safely shredded and used as hamster bedding.

Until you receive a Letter of Claim (LoC) from the claimant or their legal representative (DCB Legal for example) then there is nothing for you to do. DCBL are powerless to do anything. They are a third party with no connection to the contract allegedly breached by the driver.

For information, are any of those outstanding PCNs for the same vehicle at the same location? There is a good defence of estoppel if they are.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #11 on: »
Hi b789,

Thank you so much for always coming to my rescue!!


'You can safely ignore any debt collector letter, and it can be safely shredded and used as hamster bedding.'-you made me really laugh here, with these letters I might consider a hamster..:-)

''For information, are any of those outstanding PCNs for the same vehicle at the same location?'' Yes, the letter I received today, 'Final reminder', is all for the same location, parking (overstaying)in the local supermarket, 3 charges for the following dates:
12/6/23;
27/6/23;
22/05/24


Do you think I could try to speak to the store manager,to see if these could be cancelled, even though I don't have the parking charge notices,as I've thrown them away a long time ago?

Did you manage to view it via the link I shared in my previous post?

Thank you
B.
« Last Edit: September 27, 2025, 08:23:10 pm by bluebell »

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #12 on: »
You can try and ask the store manager to get their agent to cancel the other PCNs.

In this case the claimant is splitting the claim. These other PCNs all relate to the same site, the same terms, and the same alleged breach pattern. They could and should have been brought together. Issuing serial claims is wasteful and oppressive and amounts to an abuse of process. If the try and issue another separate claim for those PCNs, I would ask the court to strike out or stay the subsequent claim(s), or at least to consolidate them and consider costs consequences.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #13 on: »
Hi B789,

Thank you so much for your response.


If they try to pursue the previous (old) charges, will you help me draft the response for the courts?

And, concerning the original parking charge- how do I prepare for a hearing?



Re: CLAIM FORM received -DCB Legal ltd- Feltham -Please Help!
« Reply #14 on: »
Of course we will assist. As for a "hearing", I will eat my hat if this ever gets as far as a hearing. The most likely outcome is a strike out or a discontinuation.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain