Author Topic: Ocean Parking PCN - No Validation - Peel Centre, Stockport  (Read 659 times)

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Ocean Parking PCN - No Validation - Peel Centre, Stockport
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Good Evening,

The registered owner of the vehicle used the carkpark at the Peel Centre in Stockport on 27/06/25.
This car park became pay on exit recently, however customers of certain shops can get up to 2 hours parking for free.
The driver has shopped at M&S, entered their registration upon the terminal inside M&S but failed to then re-enter it at a parking machine in the main car park.
Unforturnately, the driver has already made an appeal to the parking company which was unsuccessful and I attended the store today to speak to the duty manager but they were uninterested in helping.

The car park is quite famous locally for being awkward and I feel the system is convuluted on purpose. You can get access to images taken on the car park camera inside the store, the terminal clearly links to Ocean Parking systems yet they want you to enter it again.
Would anyone kindly be able to review the PCN & appeal letter and advise if there's anything we can do to contest?

Car Park signage:


Signage inside M&S:


Screen inside M&S after entering your registration:


Original PCN:



Failed Appeal Letter:
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Re: Ocean Parking PCN - No Validation - Peel Centre, Stockport
« Reply #1 on: »
It's a scam, isn't it? NO amount of appeal to the operator or the IAS will get this cancelled. The only way will be to fight it all the way to a claim which will be very hard for them to win, especially if you have the photographic evidence that your car was logged in to their system.

However, you have ti go through the motions. Was the drivers identity revealed in the initial appeal? This can make a difference at a later stage in the process of defending this.

For now, you can simply submit the following as your IAS appeal. Whilst it will not be successful, as you are dealing with scammers and a kangaroo court, it will still make them go through the motions. and you can have a slight amount of Schadenfreude knowing that they had to pay the IAS to assess the appeal unless they concede, which they won't. Come back when you receive the boilerplate rejection:

Quote
I am the registered keeper of the vehicle. I deny any liability for this parking charge and appeal in full.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. I therefore require the operator to provide the following:

1. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention, including requirements relating to font size, positioning, and the communication of key terms.

2. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

3. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period as defined by the PPSCoP.

4. Strict proof that the Notice to Keeper complies with the Protection of Freedoms Act 2012 (PoFA), if the operator is attempting to rely on keeper liability. Any failure to comply with the mandatory wording or timelines in Schedule 4 of PoFA renders keeper liability unenforceable.

5. Strict proof that the NtK was posted in time for it to have been given within the relevant period. The PPSCoP section 8.1.2(d) Note 2 requires that the operator must retain a record of the date of posting of a notice, not simply of that notice having been generated (e.g. the date that any third-party Mail Consolidator actually put it in the postal system.)

6. The IAS claims that its assessors are “qualified solicitors or barristers.” Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that keeper liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Ocean Parking PCN - No Validation - Peel Centre, Stockport
« Reply #2 on: »
Unfortunately, the driver at the time didn't take any evidence of entering the information into the temrinal inside M&S, the picture is from a later date when I attended to speak to the duty manager.

The driver who submitted the appeal cannot remember if they identified themselves as the driver, the rejected appeal letter appears to show they probably referenced "when I parked I did this" etc but it's a webform they filled in so cannot get access to what they wrote to check it.

Re: Ocean Parking PCN - No Validation - Peel Centre, Stockport
« Reply #3 on: »
Ah well... you'll just have to wait for the IAS appeal rejection and move on from there.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain