3. NCP PCN @ Broxbourne Station
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lilliethe

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NCP PCN @ Broxbourne Station
« on: May 12, 2024, 11:36:01 am »
Hi everyone,

Hope you are all enjoying the mini heatwave in the UK.

The registered keeper of a vehicle has been sent a parking charge notice from NCP and was received on Thursday, 9 May 2024. Attached is a picture of said notice.

The supposed offence takes place on 1 Feb 2024, when a driver comes to pick me up in this vehicle from Broxbourne Station. Unfortunately, due to issues further down the line towards London, train was severely delayed and thus, vehicle supposedly overstays the pick up/drop off time. Neither of us realised the front part of the station for pick up/drop off seems to potentially be subject to parking charges (always knew longer parking incurred fees, which is what the station has identified as ‘long stay car park’, i.e. half day, full day, etc.)

For context, I have travelled to this station on numerous occasions and have never had such an issue or heard of anyone else having such an issue because of train delays which are becoming more and more frequent.

However, I am a bit amazed with the following:

- NCP fails to fully identify themselves on the letter
- NCP fails to fully identify the car park in question
- NCP fails to explain the parking offence exactly and confirm what would the supposed maximum stay period is
- NCP fails to confirm the ‘pay by date’
- Why it’s taken such a long time to make contact (despite supposed date of issue of 18 Apr 2024, letter received on 9 May 2024, over 3 months after supposed parking offence occurred)

Looking for a bit of advice in whether registered keeper can challenge the PCN based on any or all of the above points.
« Last Edit: May 12, 2024, 11:43:56 am by lilliethe »
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DWMB2

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Re: NCP PCN @ Broxbourne Station
« Reply #1 on: May 12, 2024, 12:06:07 pm »
The registered keeper can indeed appeal, but there are stronger grounds than the ones you have raised. They are not seeking to make use of Schedule 4 of the Protection of Freedoms Act to hold you liable (and even if they were, they would probably be unable to by virtue of it not being 'relevant land' due to railway byelaws). The keeper could appeal along the lines of the below...

Dear Sirs,

I have received your Parking Charge Notice (Ref: ________) for vehicle registration mark ____ ___, in which you allege that the driver has incurred a parking charge. I note from your correspondence that you are not seeking to hold me liable as the registered keeper, under Schedule 4 of the Protection of Freedoms Act 2012 ("The Act"). As the land is railway land under statutory control, it is not relevant land for the purpose of the Act, and as such the charge cannot be recovered from me, the keeper.

There is no obligation for me to name the driver and I will not be doing so. I am therefore unable to help you further with this matter, and look forward to your confirmation that no further action will be taken against me. If you choose to decline this appeal, you must issue a POPLA code.

Yours,

Appeal online if you can being careful not to identify the driver in any way. Keep an eye on your spam for their response and chase if you don't hear back.

Quote
- NCP fails to fully identify themselves on the letter
This point isn't particularly important due to the above, but I'm not sure what you mean by this. They state that they are National Car Parks Ltd, that they are the creditor, and also provide their company number and registered address. I'm not sure what further information you think they could or should provide to identify themselves here.
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