Free Traffic Legal Advice

I've received a PCN for overstaying in a supermarket car park.  I'm hoping the supermarket will ask Britannia to cancel it, as the overstay was due to delays at their checkouts, but in the meantime I'm appealing the PCN to allow more time for the supermarket to engage.

I came here purely to check that I should be appealing as the keeper, I wasn't expecting to ask for help as I didn't think there was any way out of the charge apart from the car park owner asking Britannia to cancel it.

But now I find I am asking for help, and at very short notice (the 14-day discount period is up tomorrow), something I wouldn't have dreamed of doing deliberately.

I saw this topic: https://www.ftla.uk/private-parking-tickets/pcn-from-britannia-parking-unsure-how-to-appeal/msg85912/#msg85912

I can't see the images of that guy's PCN, but from what's being said there it looks as if mine has the same PoFA deficiencies.
 

 

 
Streetview link is of no use, as the images are from years ago when the car park was pay & display, not camera monitored and signed as it is now.  I could go and take photos, but probably not in a timely enough fashion, but there are several signs there, I don't think there are any problems with them.

Basically should I copy & paste b789's text from

..

 into my appeal?

Total period of parking not stated on the NtK?

No rush to appeal, as long as you do so before the deadline.

If it does all go pear shaped, the NTK says

"If your appeal is declined, you will be given the right to pay the rate applicable when the appeal was made, for a further 14 days".

So if I want, in the event of getting nowhere, to only pay £50, tomorrow is the 14th day after the notice was issued, don't I have to appeal by then?

Quote from: Innocentman on October 09, 2025, 03:17:49 pm

as the overstay was due to delays at their checkouts

Aside from any technical PoFA deficiencies, this detail could support an argument that the contract was frustrated. When you say delays at their checkouts, was this due to some sort of technical failure, or was it just that they were busy and the driver didn't allow enough time to get through them before the maximum stay expired?

They were not especially busy, and the driver allowed what would normally have been enough time, but was unfortunate to be significantly delayed because the person in front of them was elderly, and the checkout operator was packing every item into bags for them, one item at a time, and then loading full bags into trolleys (the customer had two).

I'm pretty hopeful that Waitrose will intercede, but the manager is away, and I don't know if anybody will deal with it in his absence, so my initial thought on the appeal was just to stop the clock for a bit.