3. Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
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barnet driver

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Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« on: November 27, 2024, 04:02:05 pm »
I was waiting for my daughter in Barnet hospital. After giving up trying to find parking, as many others were, I just waited in the car park without leaving my car. For 39 minutes. Do I have any sort of case for appeal or should I pay the £60 which is the lower rate which tomorrow is the last day for.
Many thanks for all your help
« Last Edit: November 27, 2024, 04:19:42 pm by barnet driver »
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barnet driver

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Re: Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« Reply #1 on: November 27, 2024, 04:21:23 pm »
I have added the original letter they sent me
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b789

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Re: Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« Reply #2 on: November 27, 2024, 04:56:16 pm »
Have you approached the PALS service to ask them to intervene and get it cancelled?

The "mugs discount" is there to get the low-hanging fruit on the gullible tree to capitulate and pay into the unregulated private parking operators coffers without them having to do a thing. Ka-ching! Another easy £60.

My advice is to ignore the mugs discount and get this cancelled by PALS. If you've not had a response from them by the appeal deadline, then come back for a suggested appeal and subsequent secondary appeal (ParkingEye will always reject an initial appeal) with POPLA.
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barnet driver

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Re: Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« Reply #3 on: November 27, 2024, 10:45:57 pm »
Quote from: b789 on November 27, 2024, 04:56:16 pm
Have you approached the PALS service to ask them to intervene and get it cancelled?

The "mugs discount" is there to get the low-hanging fruit on the gullible tree to capitulate and pay into the unregulated private parking operators coffers without them having to do a thing. Ka-ching! Another easy £60.

My advice is to ignore the mugs discount and get this cancelled by PALS. If you've not had a response from them by the appeal deadline, then come back for a suggested appeal and subsequent secondary appeal (ParkingEye will always reject an initial appeal) with POPLA.

Thank you.

I wrote to PALS and will update you
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barnet driver

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Re: Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« Reply #4 on: November 27, 2024, 10:54:03 pm »
If someone could help be understand the appeal by date?

It says "appeals should be submitted within 28 days of the delivery of the parking charge"

What does that mean?

event date was 8.11.24
issue date was 14.11.24
date I received the letter was a couple of days later.

Until when can I appeal it?
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b789

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Re: Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« Reply #5 on: November 28, 2024, 12:26:38 am »
Delivery is deemed to be two working days after issue. So, it was deemed given on Monday 18th November.

Appeal deadline is Monday 16th December.
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allondon

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Re: Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« Reply #6 on: November 28, 2024, 12:27:12 pm »
Barnet PALS was useless.
Royal Free parking services are more sensible: rf-tr.parkingrfl@nhs.net.

It is one of the ANPR cameras operated car park, where parking time is measured between entrance and exit shots without any evidence of actual parking.
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barnet driver

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Re: Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« Reply #7 on: November 28, 2024, 01:00:37 pm »
Quote from: allondon on November 28, 2024, 12:27:12 pm
Barnet PALS was useless.
Royal Free parking services are more sensible: rf-tr.parkingrfl@nhs.net.

It is one of the ANPR cameras operated car park, where parking time is measured between entrance and exit shots without any evidence of actual parking.

PALS immediate responded suggesting I contact RF parking services with the email you provided.
I will update
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mickR

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Re: Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« Reply #8 on: November 28, 2024, 01:50:45 pm »
the setup at Barnet is shocking. there are 2 types of payment. on arrival by app or on exit at payment machine.
ANPR on entry but can be stuck in carpark for over 20 mins waiting for traffic to move.
complaints to RF would be a good idea.
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barnet driver

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Re: Barnet Hospital-Parkingeye-waited in carpark, didn't leave car
« Reply #9 on: Today at 07:38:11 pm »
No answer from The hospital parking department yet.

Should I put in my own appeal?
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