Thank you -
ill start by sending the CEO an email to cancel the PCN
Ill send the following;
Subject: Request for Discretionary Cancellation of Parking Charge – Iceland Customer
Dear Mr Dhaliwal,
I hope you are well. I am writing to you as a loyal Iceland customer regarding a parking charge I recently received after slightly overstaying in the car park of one of your stores.
On the day in question, I was shopping at Iceland and unfortunately exceeded the permitted parking time by a small margin. This was not intentional; I was simply taking a little longer than expected during my shop. I have always understood Iceland to be a company that values and supports its customers, and I hope that this situation can be viewed with some discretion.
I would be extremely grateful if you could assist in having this parking charge cancelled, or forward my request to the appropriate team or parking management provider. I can provide any receipts, reference numbers, or evidence required to support my claim.
Thank you very much for taking the time to read my message. I truly appreciate any help you may be able to offer.
Kind regards,
[Your Name]
[Your Contact Information]
