Author Topic: Amazon Flex Driver "Parking" Charge but I was un-loading and have *some* evidence?  (Read 3699 times)

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Don’t discuss your defence with the mediator, they are not qualified, trained or capable of this. Just say you stand by your defence and will not discuss further. Search the forum for “mediation” for lots of examples and advice.

If they try to discuss the defence any further, submit a formal complaint.

Mediation came and went, they wanted £100 but I was not wanting to pay that

Today I have received a letter "Notice of transfer of proceedings". It says the procedural judge will allocate the claim to track and give directions. I'll get details of the judges decision sent to me in a "notice of allocation".

I assume the judge is just going to set a hearing, rather than review the evidence so far?

Thanks!

I assume the judge is just going to set a hearing, rather than review the evidence so far?
At this stage the judge is likely to just arrange a hearing, yes. When you receive directions, share them with us; there should be two deadlines, one for the claimant to pay the hearing fee, and one for both parties to submit Witness Statements etc.

Today I received a “Notice of allocation to the small claims track”

I believe I need to write to the court and the thief’s if I wish to object to a paper disposal

I’ve attached the letter, advice is much appreciated :)

Letter1

Letter2

Seems the judge has taken a dim view of my defence and in Point (3):

where it says it says my defence "fails to deny or not admit any factual allegations in the particulars of claim, and is therefore deemed to admit them under CPR 16.5(5)"

seems quite worrying to me

My thoughts are:

The vehicle was not parked — it was stationary for 1 minute 25 seconds while actively unloading Amazon Flex deliveries

A contract by conduct cannot be formed in under 5 minutes (BPA/IPC Code of Practice minimum consideration period)

I have evidence: the app showing delivered at 18:54, Google Maps timeline, the delivery address matching the location

The signage contained no prohibition on unloading

Do I accept a paper disposal, and amend my defence with the above facts?

Any advice is massively appreciated, I have a 12 day deadline

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Strange, if you submitted b789`s defence it said the defence denies claim.

Please show the whole claim form. Only redact the claim number, your personal details and MCOL password. We need to see the name of the claimant and who is acting for them. However, that looks very much like a DCB Legal claim. Also, who has signed the claim (on the back of the form).

As it is likely a DCB Legal issued claim, with an issue date of 23rd October you have until 4pm on Tuesday 11th November to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 25th November to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with PD 16, para 7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out materially similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to PD 7C, para 5.2, but chose not to do so.

AND upon the Court determining, having regard to the overriding objective (CPR 1.1), that it would be disproportionate to direct further pleadings or to allot any further share of the Court’s resources to this claim (for example by ordering further particulars of claim and a further defence, with consequent case management).

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 7 days after service of this order, failing which no such application may be made.

This will never reach a hearing if it is a DCB Legal issued claim.

Yeah this is the defence I submitted and it literally says in the first line "The Defendant denies the claim in its entirety".

I'm not sure if I should pushback and re-iterate my current defence (probably a bad idea, given the judge clearly doesn't like it)

Or I should change my defence and tackle the main facts of my point being:

The vehicle was not parked — it was stationary for 1 minute 25 seconds while actively unloading Amazon Flex deliveries

A contract by conduct cannot be formed in under 5 minutes (BPA/IPC Code of Practice minimum consideration period)

I have evidence: the app showing delivered at 18:54, Google Maps timeline, the delivery address matching the location

The signage contained no prohibition on unloading

Not sure if I should accept to a paper disposal either, guidance appreciated but if there's no advice I may just accept it, change my defence and hope for the best, perhaps I should've paid the £100 mediation settlement figure after all, arghhhh!

Here is my proposed amended defence

AMENDED DEFENCE
IN THE COUNTY COURT AT MANCHESTER
Claim No: [XXXX]
BETWEEN:
NATIONAL PARKING CONTROL GROUP LIMITED (Claimant)
— and —
[YOUR NAME] (Defendant)

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

1. The Defendant is the registered keeper of vehicle registration [XXX] and was the driver at the material time. The claim is denied in its entirety for the reasons set out below.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:
(a) The contract referred to is not detailed or attached to the PoC in accordance with PD 16, para 7.3(1);
(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;
(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);
(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;
(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;
(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;
(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.


4. The Defendant submits that courts have previously struck out materially similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant's failure to adequately comply with CPR 16.4, rather than permitting an amendment.

2. It is denied that the vehicle was "parked in an area where parking is prohibited" as alleged. The Claimant's own evidence shows the vehicle was stationary at the location for 1 minute and 25 seconds only (18:53:47 to 18:55:12). The Defendant's version of events, pursuant to CPR 16.5(2)(b), is as follows.

3. At the material time the Defendant was working as a self-employed delivery driver under contract to Amazon Logistics UK Limited (trading as Amazon Flex), undertaking deliveries on a pre-allocated delivery block.

4. The vehicle was momentarily stopped for the sole purpose of unloading parcels and delivering them on foot to residents of the apartment building at the location. A delivery to that very building is recorded in the Amazon Flex application as completed at 18:54, falling squarely within the 1 minute 25 second window relied upon by the Claimant.

5. The Defendant denies that the act of momentarily stopping a delivery vehicle to unload constitutes "parking." The Defendant will rely on the County Court appeal decision of His Honour Judge Charles Harris QC in Jopson v Homeguard Services Ltd [2016] B9GF0A9E, in which it was held that brief stopping for the purpose of unloading is not "parking" in the ordinary sense and does not engage parking restrictions of this kind. While Jopson concerned a resident's right to unload, the underlying principle — that loading/unloading is functionally and legally distinct from parking — applies with equal force to a delivery driver lawfully unloading goods at the same destination.

6. Further or alternatively, it is denied that any contract was formed between the Defendant and the Claimant. A contract by conduct in these circumstances requires a reasonable consideration period during which a driver may locate, read and decide whether to accept the terms of the signage. The International Parking Community Code of Practice (in force at the material time) and the Private Parking Single Code of Practice (in force from 1 October 2024) each prescribe a minimum 5-minute consideration period. A stop of 1 minute 25 seconds falls well below that threshold, and the Claimant has adduced no evidence capable of establishing acceptance of any contractual terms.

7. In any event, the signage relied upon by the Claimant makes no reference to a prohibition on unloading, loading or stopping for the purposes of delivery. The Defendant denies that any reasonable driver in his position would have understood the signage to prohibit the brief stop in question.

8. To the extent the sum claimed exceeds the original parking charge, any additional "debt recovery", "administration" or like costs are denied. Such add-on sums are not recoverable, being either an abuse of process or already subsumed within the parking charge per the reasoning of the Supreme Court in ParkingEye Ltd v Beavis [2015] UKSC 67.

9. It is denied that the sum claimed, or any sum, is due. The Defendant puts the Claimant to strict proof of: (a) the contractual terms relied upon; (b) the formation of any contract with the Defendant; (c) the alleged breach; and (d) the basis on which the sum claimed has been calculated, including any element of damages and any entitlement to interest.

Statement of Truth
I believe that the facts stated in this Amended Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed: ……………………………
[YOUR NAME], Defendant
Date: ……………………………
"

I've been asked today to call DCBLegal, even though we've had mediation they want to propose a settlement it seems, I'm seriously considering going ahead, unless anyone here thinks it's a bad idea?
« Last Edit: May 18, 2026, 01:27:24 pm by whiteleggy »

If you want to pay £0, it’s a bad idea.

DCB Legal will usually discontinue if you stay the course, but it depends on how much cost you want to attribute to your time and effort in doing so.

We give you time and effort for free to help you.
« Last Edit: May 18, 2026, 01:34:02 pm by jfollows »

If you want to pay £0, it’s a bad idea.

DCB Legal will usually discontinue if you stay the course, but it depends on how much cost you want to attribute to your time and effort in doing so.

We give you time and effort for free to help you.


Judge Iyer's comments made me feel like I'd veered of course and messed up with the original defence, am I still on the right lines by accepting paper disposal and submitting a new defence? It seems I don't need an N244 as Judge Iyer has proposed it himself?

Any thoughts on my proposed defence?

It seems I don't need an N244 as Judge Iyer has proposed it himself?
His order states:
If the Defendant wishes to amend his Defence, he must make an application by 27 May 2026

This would tend to suggest form N244 would be required. You could always try without such an application (with the potential risk of p*ssing off the judge), or seek to rescue the matter at the Witness Statement stage.

Quote
DCB Legal will usually discontinue if you stay the course
If the matter is heard on the papers, there'd be no real incentive to discontinue. You could push for an in-person hearing but you'd seemingly need to provide a compelling reason to change Iyer's mind.

Good point, thanks. I’d forgotten the point about a hearing on paper rather than in person.

It seems I don't need an N244 as Judge Iyer has proposed it himself?
His order states:
If the Defendant wishes to amend his Defence, he must make an application by 27 May 2026

This would tend to suggest form N244 would be required. You could always try without such an application (with the potential risk of p*ssing off the judge), or seek to rescue the matter at the Witness Statement stage.

Quote
DCB Legal will usually discontinue if you stay the course
If the matter is heard on the papers, there'd be no real incentive to discontinue. You could push for an in-person hearing but you'd seemingly need to provide a compelling reason to change Iyer's mind.

Thanks DWMB2 that's really helpful. Given DCB Legal have no incentive to discontinue at a paper disposal, am I better off pushing for an in-person hearing despite the judge's apparent reluctance? Paragraph 6 of the order leaves the door open: "While it may be reasonable to request a hearing to provide oral submissions to the court..." Could I argue that I wish to give oral evidence as the only witness to the events in question (i.e. whether the vehicle was being unloaded or parked), since that is a contested factual issue and not just a legal point that can be decided on papers? Would that be a "compelling reason" to change DJ Iyer's mind

N244 form comes with fees, at this point I've got no choice really other than to fork up to change my defence, or plead at witness stage I am not eligible for help with the fees. £303

by way of a somewhat (sad) update, I called and have paid £20 to settle the matter, I won't say how here, but I may (for arguments sake, or may not) seek my own form of revenge which will cost them well in excess of the £20 I paid, in fact, it will likely stop them issuing further fines for a considerable period of repeatable times. I'll get my moneys worth one way or another and relish in the excitement of it!

thanks for all the help, regardless I have saved a considerable amount relative to what I would've paid if it was not for this forum.

The stress and time was not worth more than £20

From a principle perspective, I've got that part covered, I'll come out on top.