Free Traffic Legal Advice

Hi,

I never received the PCN for 2x parking tickets from June 2022. now received 2x debt recovery letters from TRACE.

I emailed TRACE trying to find out what had happened and they sent me copies of the original PCN's that had been sent to a previous address (I hadn't lived there for 1.5 years) I don't have the vehicle any more so no V5 to prove the address was correct at the time of the parking fines issue but I do have proof the address was correct on my drivers licence and car insurance.

TRACE refused my appeal - reading other threads I can see that they don't have any power. they have sent a couple of threatening emails but im assuming its best to ignore them for now?

Is it best to contact Alliance at this point? original parking fine was £100 per fine, with a reduction to £60 if paid within 14 days, its not up to £170 per fine. I have a letter ready to go based on another similar thread but havnt sent it yet.

Im in Scotland but the fines were in Devon, if that makes any difference.

I vividly remember that there is no signal at that particular beach parking (I used to park there a lot), but don't remember if the machines were working those specific days.

The parking events were in England (Devon) but you live in Scotland. Private parking firms rarely sue a Scottish-domiciled defendant for an English parking event due to service/jurisdiction hurdles. They could try, but it’s uncommon; and if a proper Letter of Claim (LoC) ever arrives from a solicitor, you’ll respond—don’t ignore that.

Send a Data Rectification Notice to the Data Protection Officer (DPO) at Alliance, instructing them to update their records with your current address for service and to erase any old addresses they hold for you. The highlighted words are there for a reason, so use them.

You can also send a formal complaint to Alliance which they are obliged to also treat as an appeal.

Subject: Formal Complaint and Appeal – Unreceived PCNs (June 2022) – [Vehicle Reg]

Dear Sir or Madam,

I am the registered keeper of the above vehicle. I first learned of two PCNs from June 2022 only via TRACE. I received no prior correspondence because you used an address I had left 18 months earlier. I was denied any fair opportunity to appeal or pay at the discounted rate.

Your agent TRACE has no authority and you remain responsible.

I am domiciled in Scotland. You must not issue proceedings in England & Wales. Any litigation, if pursued at all, must be raised in the Scottish courts. Issuing in the wrong forum would be unreasonable. If you commence an English county court claim against a Scottish-domiciled defendant, I will immediately contest jurisdiction and seek disposal with costs for unreasonable conduct.

Required actions:

1. Place both cases on hold for at least 30 days.
2. Confirm that all correspondence will now be sent to my current address: [insert current address].
3. Provide copies of both PCNs, photographs, signage evidence in force on the dates, and ANPR/payment/machine logs.
4. Explain how you obtained and decided to use the obsolete address before escalation to TRACE.

For the avoidance of doubt, I am not obliged to identify the driver and decline to do so. The charges are denied. That site is known for poor or absent mobile signal; if machines were inoperative or payment was frustrated, no contract could be formed.

Given the address failure and the circumstances, the reasonable outcome is cancellation of both PCNs. In the alternative, re-issue Notices to Keeper to my correct address and reset to the original £60 stage while this is reviewed.

Yours faithfully,

[Full name]
[Email]
[Current postal address]

Fine. Just send the formal complaint to Alliance as advised.

It's not an appeal. It's a formal complaint. You sent it. It didn't bounce. The ball is in their court.

You can take a screenshot and send a formal complaint about them to the BPA. You can send the complaint as a letter to their postal address, first class with a free proof of posting certificate from any post office.