Author Topic: 5 x PCN's from Private Parking Management (PPM) at Chequers Lane / Dagenham  (Read 3162 times)

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I have 5 Parking Charge Notices all for different company vehicles parked on Chequers Lane in Dagenham waiting to load at a site on the road.

I appealed all 5 the latest one being today. 3 of them I appealed 20 days ago and got a response for all 3 today, they were all rejected.

I have attached: an example of the PCN, all 5 are the same location and same situation; my appeal letter which I used for each of them; their notice of rejection which was the same for all 3, they came in the same email; and my response email (which I am aware they won't respond to.)

I have also emailed the site we were delivering to on that road/industrial estate, and asked if they can help resolve it, so I'll see what they say.

But am I right in thinking they cannot pursue the keeper if it was not issued under POFA 2012, which they explicitly say it is not issued under in the rejection notices?

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If you were delivering goods to a property then this could be covered by Jopson v Homeguard.

If you were delivering goods to a property then this could be covered by Jopson v Homeguard.

Maybe, but they weren't loading/unloading at that moment in time, but waiting in queue to enter this site. The vehicles were parked on the pavement or with  wheels on the pavement, as all the other vehicles do when queueing there. I can only guess it is to allow space for other articulated lorries to turn in and out of the sites on the road.

I emailed the customers site and they told me the road is owned and operated by GLA, and that they themselves, and other hauliers have been having the same issues, they said the fine is given if wheels are on the pavement and "obstructing pedestrian access", and this isn't mentioned on any Notice to Keeper. They, advised we wouldn't get one if no wheels are on the pavement and the vehicle is fully on the road and to inform our drivers of this.

Now, if this was a public road in a town centre or residential area and a Penalty Charge Notice from a council, then no problem I'd just have them paid. But it's a private rundown dead-end industrial estate road that leads to more industrial sites, there is no one walking along there, and many vehicles stop on there to wait to enter different sites, it seems to be common practice (whether right or not).

As they did not issue the notice under POFA 2012, and explicity stated that in their appeal rejections, how can they possibly hope to win at POPLA? I can't tell if they are actually genuinely stupid or they just do it to cause a nuisance in hopes that we just pay instead of appealing to POPLA




Please show us the original Notice to Keeper you received. If they are all identical, then just one will do, as long as you are sure that they were all "issued" outside of the relevant period.

If the contravention is for a fixed time and there is no other 'observation period' then again, they are all non-compliant with PoFA. As they are a BPA member, they can all be appealed to POPLA and if argued properly, will be cancelled.

Even if you get a duff assessor from POPLA and the appeal is refused, it is not binding and this would not stand up in court.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Please show us the original Notice to Keeper you received. If they are all identical, then just one will do, as long as you are sure that they were all "issued" outside of the relevant period.

If the contravention is for a fixed time and there is no other 'observation period' then again, they are all non-compliant with PoFA. As they are a BPA member, they can all be appealed to POPLA and if argued properly, will be cancelled.

Even if you get a duff assessor from POPLA and the appeal is refused, it is not binding and this would not stand up in court.

Hi, I believe I did attach one of the original notices to my post as a PDF did I not? I have added another as an image to this comment.

In terms of the dates:
1st occurred on 12/06/25 - NtK issued 11/07/25
2nd occurred on 13/06/25 - NtK issued 11/07/25
3rd occurred on 13/06/25 - NtK issued 11/07/25
4th occurred on 19/06/25 - NtK issued 22/07/25
5th occurred on 07/07/25 - NtK issued 04/08/25

First 3 were rejected by PPM yesterday and each stated "the above PCN is non-POFA (Protection of Freedoms Act 2012)". I have attached a screenshot of one of those too.

So appeal each one with an individual appeal to POPLA. Enjoy the Schadenfreude knowing that unless they concede, it will cost them about £30 per POPLA appeal.

I suggest the following as your POPLA appeal:

Quote
I am the registered keeper of the vehicle in question. I was not the driver at the time of the alleged contravention.

The operator has stated that this PCN is NOT issued under the Protection of Freedoms Act 2012 (POFA). That alone makes it legally impossible for them to pursue me as keeper. However, even if they had attempted POFA compliance, they failed to meet the statutory requirements.

Under POFA Schedule 4, Paragraph 9(4), where no notice to driver was issued, a Notice to Keeper (NtK) must be given (delivered) within 14 days of the alleged parking event. In this case:

• The alleged parking event occurred on [insert date of parking event]
• The Notice to Keeper was issued on [insert issue date of NtK]
• The presumed “given” date is [insert date: two working days after issue date]
• That is [insert number of days from event to given date], which exceeds the statutory 14-day 'relevant period'

This breach alone disqualifies the operator from transferring liability to the keeper. They have not identified the driver, and I am under no legal obligation to do so. PoFA does not impose any duty on the keeper to assist the operator in identifying the driver, nor does it permit enforcement against the keeper in the absence of full compliance.

As the registered keeper and not the driver, I cannot be held liable. This appeal must be upheld on this point alone.

Additionally, the operator is put to strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks very much! That's great!

This afternoon at work I actually got another 4 PCN's for this same place. This time two of the vehicles were fully on the road, so the customer whose site our vehicles were loading at, were wrong about saying they only get them if the vehicle has wheels on the footpath. And one of the PCN's had pictures of a vehicle that isn't even ours 🤦‍♂️ Give me strength! I bet PPM will still reject my appeal and take it to POPLA though. I'd bet a tenner on it lol

Of course they will reject the appeals. No money in it for them if they accept. Don't worry, it will cost them £30 a pop if you take it to POPLA and they don't concede.

You are dealing with ex-clamper bottom-dwellers who are out to scam you for as much as they think they can get.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: 5 x PCN's from Private Parking Management (PPM) at Chequers Lane / Dagenham
« Reply #8 on: »
The appeal for the NtK with the wrong vehicle images on was accepted by PPM.

The other eight appeals were rejected.

The first four that were rejected were appealed to POPLA on 19/08/2025. And today, 22 days later, they were successful as PPM failed to provide evidence.

Hopefully, the other 4 which I appealed on 01/09 will also not be contested.

Re: 5 x PCN's from Private Parking Management (PPM) at Chequers Lane / Dagenham
« Reply #9 on: »
Can you please post the POPLA reasoning. Were they all made by the same assessor? If not, please post each result if they are not identical. You can name the assessor as it is in the public domain.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: 5 x PCN's from Private Parking Management (PPM) at Chequers Lane / Dagenham
« Reply #10 on: »
They all had identical wording, the three listed below were assessed by Jo Fowler:
6982175458
6982175459
6982175214

Decision: Successful

Assessor Name: Jo Fowler

Assessor summary of operator case: In this case the operator has not submitted any evidence within the 21 days allowed, to show why it issued a Parking Charge Notice (PCN) to the appellant.

Assessor summary of your case: I note the appellant has submitted grounds of appeal. However, as the operator has not given evidence within the time frame allowed, I do not need to consider the appellants’ submitted information in order to reach a decision about this appeal.

Assessor supporting rational for decision: POPLA's remit is to assess whether a PCN has been issued correctly, in accordance with the terms and conditions of parking displayed on the signage at a site. When assessing a charge the burden of proof initially lies with the operator. It must provide evidence of the terms and conditions of the parking site, how the driver was made aware of the specific parking conditions, how the terms of the parking contract were breached, and how the appellant was made aware of the charge. As the operator has not submitted a case file or evidence within the 21-day period allowed, I am unable to assess the validity of the charge. I note the appellant has submitted their reasons of appeal, however I have no need to consider this information. I cannot assess the validity of the charge and therefore I consider it was issued incorrectly and allow this appeal.

 
The fourth one was done by the lad I spoke to on the phone I believe, Alex James. It was the same reasoning word for word.

I called because I got 4 emails at midnight saying "Your appeal is now ready to be assessed" but I hadn't been sent the operator evidence, and it wasn't online on the portal. Turns out they didn't submit anything.
 

6982275225

Decision: Successful

Assessor Name: Alex James

Re: 5 x PCN's from Private Parking Management (PPM) at Chequers Lane / Dagenham
« Reply #11 on: »
The operator probably doesn't have a valid contract to operate at this site. However, considering it costs them around £30 a pop to have a POPLA appeal assessed, I am not sure.

Let us know the outcome of the other appeals.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: 5 x PCN's from Private Parking Management (PPM) at Chequers Lane / Dagenham
« Reply #12 on: »
The parking operator, PPM, withdrew from the last 4 POPLA appeals today. 14 days after I appealed, so before the deadline for them to submit evidence this time.

The road is owned by the Greater London Authority, who told me "it is illegal to park on pavements and we have and continue to ticket vehicles that don't adhere to these signs with our PPM company instructed via Avison Young (GLA managing agent)."

They also stated the road has double yellow lines, which is not the case. Several of the NtK the vehicles were fully on the road, and it's on a dead end industrial estate road with no pedestrians walking anywhere, and as far as I know parking on the pavement on a private owned road is not illegal, though I guess there may be exceptions for GLA owned land, idk, bit it certainly is not an enforceable penalty by a private parking company lol
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Re: 5 x PCN's from Private Parking Management (PPM) at Chequers Lane / Dagenham
« Reply #13 on: »
Got 4 letters from TNC Collections demanding payment for the first 4 Parking Charges that successfully appealed to POPLA. Apparently they believe they can pursue the Registered Keeper without POFA 2012 and against a POPLA decision   >:(

Example of 1 of the letters: https://drive.google.com/file/d/1-c1ao6S7XG-UljNGijssZYmgQq0YKaLn/view?usp=drivesdk

Re: 5 x PCN's from Private Parking Management (PPM) at Chequers Lane / Dagenham
« Reply #14 on: »
TNC are the equivalent of something brown and smelly you have trodden in. You can safely ignore all debt recovery letters. They are powerless to do anything except to try and intimidate the low-hanging fruit on the gullible tree into paying out of ignorance and fear.

Just keep all your evidence to the POPLA decisions or appeals where they have conceded. Come back if they ever issue a Letter of Claim (LoC) from a real bulk litigation firm. TNC cannot send an LoC.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain