Just to be clear about this point B789 and DW
You can see in their last email that they are asking for "additional evidence" and that "due to awaiting" ......." your appeal response may exceed our 28 day deadline ".
I may have misunderstood this.
If I do not reply,it will certainly go past their deadline.Does that have consequences for me ....fine goes up ?? If so would it not be prudent to respond to the effect that I have said all i wish to say regarding my appeal
What "fine"? Why do you keep considering that this is some sort of statutory penalty? Get it in your head that all you received was an invoice from a private company.
Why would you even consider paying an invoice from a private company if you do not agree that is valid? Do not be the low-hanging fruit on the gullible tree that falls for their scam.
They can add as much as they like to the invoice amount. that doesn't mean that you owe it to them. They just hope you are gullible enough to know no better and an easy "mug" for fleecing.
Wait for them to reject the appeal. They are going to reject no matter what you respond with because there is no chance for easy money in it for them by accepting your appeal.
When they reject, they are obliged to provide a POPLA code which you will use to submit a secondary appeal. If they still want to contest your appeal, Britannia must pay a £35 fee to POPLA for the assessment. Even if POPLA don't uphold your appeal, their decision is not binding on you and you do not fold like a pack of cards and pay up.
We will cross that bridge if/when we come to it but no one pays a penny to Britannia if they are here receiving and follow the advice we provide.
OK .I await their response .It surprises me that Waitrose would wish to associate themselves wth a business that seems to be so willfully deceptive .
There isn't a single unregulated private parking company that is not willfuly deceptive, when it suits their needs. They have mostly grown from ex-clamping outfits and are extremely profitable, thanks to the gullibility and ignorance of the majority of motorists who fall victim to their operations.
Waitrose and many other companies are also ignorant and have usually been duped into contracting the services of these bottom-dwelling companies. There are plenty of retail parks and businesses that have succumbed to the terrible damage that these parasitic firms cause by scaring away the customers because of their bad practices.
I am pleased to report that Britannia have decided to cancel the charge they imposed on me.The advice given to me on this forum ,In particular from B789 and DWMB2 was invaluable .Thank you guys