Free Traffic Legal Advice

Today on 05 June 202, I received a letter from a debt recovery company relating to an a PCN issued by Smart Parking on 14 July 2023.

I have had no communication from Smart Parking at all relating to this - nothing at all, dating all the way back to the offence date. I tried to log an appeal through their system today based on that fact but the appeal was not registered by the system - I assume because it is so old and the time window for appeals closed a long time ago. The system message just said it didn't work and to try again in 24hrs. While trying to submit the appeal, I saw the photographic evidence and it is my car - I know that if this had been sent to me at the time, I would have just paid it. I am prepared to pay the original fine, but not the increased one.

Any advice how to proceed? Of course, I don't see any way to communicate with them and they won't respond to an appeal via their email address. I have convinced the debt collectors to extend my pay date by one week, so now only have a few days to try to sort this out.

Thanks.

Thank you so much for this information.

I sold the car last year and don't seem to have the V5C slip. However I do have the last tax reminder letter I got for that car, and the address is correct.

Could you clarify which requirements of Schedule 4 of the Protection of Freedoms Act Smart Parking was not compliant with in July 2023?

And also, is a 'Letter of Claim' the letter where they say they are going to pursue this through the court? What would be the action I could take at that point? I'd like to understand that better to help make my decisions.

Thank you.