Hi there,
Could you kindly assist me with the following parking charge with attachments made below:
This letter for a parking charge was received claiming that driver overstayed beyond the time paid for in Marsh Street Car park in Stoke, ST1 5HN on 01/08/2025.
It claims the car entered at 20:10:29 and departed at 22:20:55 where payment for 2 hours of parking was paid, and so overstayed by 10 minutes and 26 seconds.
Further there is evidence below that payment was made at 20:12.
Usually there is a 10 minutes grace period, and from when payment was made and exiting is within the 10 minutes grace period.
Therefore can this charge be overturned, and what should be drafted in the appeal for a successful overturn?
Thanks
The odds of an initial appeal being successful are as likely as winning the lottery. Also, as this is an IPC member, the secondary IAS appeal is also highly likely to not succeed.
However, fear not. If you follow the advice given here, you will not be paying penny to these scammers. You will need to go through the motions and it will be a prolonged process but, even after they issue a county court claim, this will never see the inside of a courtroom and it will either be struck out or discontinued.
As you pointed out, the actual period of parking was from when the driver paid, not when the driver entered the car park. They would get spanked in court if they tried wasting the courts time with a de minimis case like this, especially as no breach of any terms has taken place.
Even though their Notice to Keeper (NtK) is PoFA compliant, I would appeal as follows:
[/quote]Subject: Appeal – PCN [Insert Reference] – Grace Period Not Exceeded
Dear Sirs,
The driver paid for 2 hours of parking at 20:12. Your ANPR shows entry at 20:10 and exit at 22:20. That’s 2 hours and 10 minutes.
Under the Private Parking Single Code of Practice (PPSCoP) section 5.2, a mandatory 10-minute grace period applies at the end of any paid parking session. That grace period exists precisely to cover situations like this. The vehicle exited within the permitted time plus grace. No breach occurred. End of story.
If you're stupid enough to try and litigate this, be my guest. You'll get torn apart in court, slapped with a costs order under CPR 27.14(2)(g), and I’ll have the last laugh as you get the procedural spanking you’ve earned.
Cancel the charge. Or roll the dice and lose.
Yours faithfully,
[Name of Keeper][/quote]
Hello there,
After submitting the appeal response as suggested I got the following reply:
"Thank you for your recent correspondence in relation to parking charge reference XXXXXXXXXX.
We have investigated the appeal based on the information you have submitted and confirm that in this instance the parking charge has been cancelled.
No further action is required in relation to this parking charge and the matter is now closed.
Yours sincerely"
The initial appeal was successful (although they didn't apologise for their mistake but what can we expect from these scammers). Thanks for all your help!