The odds of an initial appeal being successful are as likely as winning the lottery. Also, as this is an IPC member, the secondary IAS appeal is also highly likely to not succeed.
However, fear not. If you follow the advice given here, you will not be paying penny to these scammers. You will need to go through the motions and it will be a prolonged process but, even after they issue a county court claim, this will never see the inside of a courtroom and it will either be struck out or discontinued.
As you pointed out, the actual period of parking was from when the driver paid, not when the driver entered the car park. They would get spanked in court if they tried wasting the courts time with a de minimis case like this, especially as no breach of any terms has taken place.
Even though their Notice to Keeper (NtK) is PoFA compliant, I would appeal as follows:
[/quote]Subject: Appeal – PCN [Insert Reference] – Grace Period Not Exceeded
Dear Sirs,
The driver paid for 2 hours of parking at 20:12. Your ANPR shows entry at 20:10 and exit at 22:20. That’s 2 hours and 10 minutes.
Under the Private Parking Single Code of Practice (PPSCoP) section 5.2, a mandatory 10-minute grace period applies at the end of any paid parking session. That grace period exists precisely to cover situations like this. The vehicle exited within the permitted time plus grace. No breach occurred. End of story.
If you're stupid enough to try and litigate this, be my guest. You'll get torn apart in court, slapped with a costs order under CPR 27.14(2)(g), and I’ll have the last laugh as you get the procedural spanking you’ve earned.
Cancel the charge. Or roll the dice and lose.
Yours faithfully,
[Name of Keeper][/quote]