Author Topic: DCBL Iceland Stores  (Read 656 times)

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DCBL Iceland Stores
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Afternoon all,

Can you please help with the below -

On April 2nd I received my only correspondence from DCBL, namely a final reminder of 170.00£.  I have never had any other letters from them until now.  I did park in the car park in question, and paid for 1 hour, but upon my return I went in store to purchase two items, taking me over my time limit of some 13mins or so.  Upon receipt I have addressed this with Iceland who fobbed me off.  I have not made any contact with DCBL. 

What advice do you have for me please. ?

Thanks in advance.

The Big Fella.

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Re: DCBL Iceland Stores
« Reply #1 on: »
Please read the following thread and provide as much of the relevant information as you are able to: READ THIS FIRST - Private Parking Charges Forum guide

Where a poster comes to us and says the first correspondence they have had is from a debt collector, the first thing I always recommend to do, immediately, is to check your vehicle's V5C document, and make sure it contains your current address. This is the most common reason people do not receive parking charges, and it can have serious consequences, so do please check urgently.

Re: DCBL Iceland Stores
« Reply #2 on: »
Hi there,

I can confirm that the V5 is correct, but that Royal Mail in my area is an absolute joke - that said, it still doesn't explain why this is the first I’ve heard from them.

I used google maps to calculate my departure time, so I was 13 mins over the time paid for.

Thanks


Re: DCBL Iceland Stores
« Reply #3 on: »
You won't be paying a penny to whichever private parking company issued the Parking Charge Notice (PCN). However, you have told us which company.

We really don't care about DCBL and neither should you. You can safely ignore DCBL and any other debt recovery agent. They are powerless to do anything expect to try ad make the low-hanging fruit on the gullible tree pay up out of ignorance and fear.

I suggest that if you were a customer of Iceland at the time, you write complaint to the Iceland CEO and ask him to get it cancelled.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCBL Iceland Stores
« Reply #4 on: »
Hi b789.

Thank you for updating me.

So shall I just ignore this and all future correspondence from DCBL in the hope that eventually go away.  They wont appoint bailiffs or the likes will they. ?

I’ll also take your advice over the CEO of Iceland and all.

Thanks again.

TBF..

Re: DCBL Iceland Stores
« Reply #5 on: »

They wont appoint bailiffs or the likes will they. ?

Quote
Why no bailiff can knock on your door

1. County Court Judgment (CCJ):

• A bailiff (enforcement agent) can only get involved after a creditor has obtained a CCJ against you in a county court.
• If the CCJ is under £600, the creditor cannot transfer it to the High Court for enforcement by a High Court Enforcement Officer (HCEO). Instead, enforcement would remain under the county court's jurisdiction.

2. Threshold for High Court Enforcement:

• If a CCJ is over £600 (including fees and interest), the creditor can transfer it to the High Court for enforcement by an HCEO. This is a common method because HCEOs tend to be more effective at recovering money.

3. Cost-Benefit Analysis for Creditors:

• For CCJs under £600, creditors may find it uneconomical to pursue enforcement through county court bailiffs, as they are generally slower and less effective than HCEOs.
• As a result, creditors may opt not to escalate enforcement for small amounts.

4. Private Parking Charges and Bailiffs:

• In the context of private parking charges, no bailiff action can occur unless the parking operator has gone to court, won a case, obtained a CCJ, and you fail to pay the judgment within the stipulated time (usually 30 days).

So, no bailiff will come to your door for a debt under £600 unless the creditor deems it worth pursuing through county court enforcement. However, even if the debt is over £600, bailiff involvement only happens after a CCJ is issued, and enforcement is transferred to the High Court.

Also...

Nothing we advise on here will make anyone get a CCJ.

Quote
A County Court Judgment (CCJ) does not just happen—it follows a clear legal process. If someone gets a Parking Charge Notice (PCN) from a private parking company, here's what happens step by step:

1. Parking Charge Notice (PCN) Issued

• The parking company sends a letter (Notice to Keeper) demanding money.

• This is not a fine—it’s an invoice for an alleged breach of contract.

2. Opportunity to Appeal

• The recipient can appeal to the parking company.

•If rejected, they may be able to appeal to POPLA (if BPA member) or IAS (if IPC member).

• If an appeal is lost or ignored, the parking company demands payment.

3. Debt Collection Letters

• The parking company might send scary letters or pass the case to a debt collector.

• Debt collectors have no power—they just send letters and can be ignored.

No CCJ happens at this stage.

4. Letter Before Claim (LBC)

• If ignored for long enough, the parking company (or their solicitor) sends a Letter Before Claim (LBC).

• This is a warning that they may start a court case.

• The recipient has 30 days to reply before a claim is filed.

No CCJ happens at this stage.

5. County Court Claim Issued

• If ignored or unpaid, the parking company may file a claim with the County Court.

• The court sends a Claim Form with details of the claim and how to respond.

• The recipient has 14 days to respond (or 28 days if they acknowledge it).

No CCJ happens at this stage.

6. Court Process

• If the recipient defends the claim, a judge decides if they owe money.

• If the recipient ignores the claim, the parking company wins by default.

No CCJ happens yet unless the recipient loses and ignores the court.

7. Judgment & Payment

• If the court rules that money is owed, the recipient has 30 days to pay in full.

• If they pay within 30 days, no CCJ goes on their credit file.

• If they don’t pay within 30 days, the CCJ stays on their credit file for 6 years.

Conclusion

CCJs do not appear out of thin air. They only happen if:

• A parking company takes the case to court.

• The person loses or ignores the case.

• The person fails to pay within 30 days.

If you engage with the process (appeal, defend, or pay on time), no CCJ happens.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCBL Iceland Stores
« Reply #6 on: »
So shall I just ignore this and all future correspondence from DCBL in the hope that eventually go away

just to clarify, yes you can ignore "DCBL" but NOT any correspondence from "DCB Legal" they are different entities.
let us know if you hear from the latter. 
Quote from: andy_foster
Mick, you are a very, very bad man
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Re: DCBL Iceland Stores
« Reply #7 on: »
Hi Mick,

Thanks so much for your help and advice. 

I’ll do as you advise and will wait to see if they send any further, more so from DCB legal.

Best regards

TBF..

Re: DCBL Iceland Stores
« Reply #8 on: »
Hi all / Mick,

Just to update you. 

I’ve recd two further letters from DCBL.  As advised, I’ve ignored them.  I will keep you updated as clearly for now, this is no going away.

Many thanks

TBF.
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Re: DCBL Iceland Stores
« Reply #9 on: »
Did you ever send an email to the Iceland CEO? You were advised to do that quite early on. There are many cases here where an email to the CEO results in the PCN being cancelled.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain