Author Topic: Claim form  (Read 1516 times)

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Claim form
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Hi All,

I used to go to this supermarket regularly and buy groceries and all of sudden I got three tickets in a row in december, I called the store that why did I get these tickets, he asked me to come to the store, when I went there, he agreed that I am regular customer but because people park the car without visiting the shop, they have introduced the new rules of charging but because I am a regular customer, he messaged the parking company on whats app in front of me and asked them to cancel all tickets till date, I thanked him and left the store but after couple of weeks I got the penalty charges for not paying the tickets but this time it was two instead of three, I visited the store, spoke to the same person but this time he changed his words and said that it was just for one ticket, I insisted that I remember exactly your message and it was for "till date" and asked him to check his WhatsApp and when he checked it did say "till date" but he didn't want to accept and said it was for one parking ticket, but he can do me a favor and asked me to pay 120£ for both tickets instead of 340£ and he will cancel both the tickets, although I didn't want to pay but I didn't want a problem so I paid and then I moved to another city and today I got this letter from court that I need to pay 272£ or I can defend it. When I called him he again changed his words and said that it was for one rather than two tickets, when I asked for refund, he refused and hung up the phone.

I do have the e-receipt of 120£.

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« Last Edit: July 14, 2025, 09:35:04 pm by Rahm04 »

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Re: Claim form
« Reply #1 on: »
Anyone could help me?

Re: Claim form
« Reply #2 on: »
Are you saying that you paid £120 to clear two easily defended Parking Charge Notices (PCNs) but they are still chasing you? You've been conned and ripped off.

As fr as the claim is concerned, with an issue date of 9th July, you have until 4pm on Monday 28th July to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 11th August to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Secure Parking Solutions Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Secure Parking Solutions Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Claim form
« Reply #3 on: »
Here is the original ticket issued.


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Re: Claim form
« Reply #4 on: »
Please don't try and conduct this by PM. Have you sent the defence yet? If not, let us know and I can advise on a separate wy to submit it due to some systemic faults at the CNBC. If you have sent it, then you now have to wait for a letter from HMCTS advising you that they have received your defence and it has been forwarded to the claimant.

The NtK is not PoFA compliant so, unless the drivers identity has been blabbed, you cannot be liable for the charge.

Anyway, as long as a defence is submitted, this will never reach a hearing and eventually will either be struck out or discontinued.
« Last Edit: July 23, 2025, 08:17:39 am by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Claim form
« Reply #5 on: »
No, I haven't submitted it yet.

Re: Claim form
« Reply #6 on: »
In which case, I advise you to log back into MCOL and submit the following version of the defence by copying and pasting exactly as shown:

Quote
1. The Defendant denies the claim in its entirety. The Defendant
asserts that there is no liability to the Claimant and that no
debt is owed. The claim is without merit and does not adequately
disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim
(PoC) in respect of the factual and legal allegations made
against the Defendant such that the PoC do not adequately comply
with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the
PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause
(or clauses) of the terms and conditions of the contract (or
contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons)
why the claimant asserts the defendant has breached the contract
(or contracts);

(d) The PoC do not state with sufficient particularity exactly
where the breach occurred, the exact time when the breach
occurred and how long it is alleged that the vehicle was parked
before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is
calculated, including the basis for any statutory interest,
damages, or other charges;

(f) The PoC do not state what proportion of the claim is the
parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is
sued as the driver or the keeper of the vehicle, as the claimant
cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out
similar claims of their own initiative for failure to adequately
comply with CPR 16.4, particularly where the Particulars of
Claim failed to specify the contractual terms relied upon or
explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found
that requiring further case management steps would be
disproportionate and contrary to the overriding objective.
Accordingly, strike-out was deemed appropriate. The Defendant
submits that the same reasoning applies in this case and invites
the court to adopt a similar approach by striking out the claim
due to the Claimant’s failure to adequately comply with
CPR 16.4, rather than permitting an amendment. The Defendant
proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars
of claim and the defence.

AND the court being of the view that the particulars of claim
do not adequately comply with CPR 16.4(1)(a) because:
(a) they do not set out the exact wording of the clause
(or clauses) of the terms and conditions of the contract which
is (or are) relied on; and
(b) they do not adequately set out the reason (or reasons) why
the claimant asserts that the defendant was in breach of
contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it
served separate detailed particulars of claim, as it could have
done pursuant to CPR PD 7C.5.2(2), but chose not to do so.

AND upon the claim being for a very modest sum such that the
court considers it disproportionate and not in accordance with
the overriding objective to allot to this case any further share
of the court's resources by ordering further particulars of
claim and a further defence, each followed by further referrals
to the judge for case management.

ORDER:
1. The claim is struck out.
2. Permission to either party to apply to set aside, vary or
stay this order by application on notice, which must be filed at
this Court not more than 5 days after service of this order,
failing which no such application may be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Claim form
« Reply #7 on: »
Hi,

I got this letter today. I have attached to this link.

https://ibb.co/ymDJyxvj

Re: Claim form
« Reply #8 on: »
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Claim form
« Reply #9 on: »
Thank you very much for your help.

How can I check if its copy of claimant N180 form?

Re: Claim form
« Reply #10 on: »
Because it will already be filled in with their details etc.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Claim form
« Reply #11 on: »
Got you.

Thanks again.

Re: Claim form
« Reply #12 on: »
Hi again.

I have got an email for mediation appointment. Do you have any idea how does it work?

Thanks again.

I really appreciate your help.

Re: Claim form
« Reply #13 on: »
Search the forum for “mediation”. Lots of examples. No big deal.

Re: Claim form
« Reply #14 on: »
For the mediation call, the only requirement is for you "attend" the call. It is not part of the judicial process and no judge is involved.

This is what I advise you to say when you receive the call from the mediator:

Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.

After the mediator calls back...

If identified and authority confirmed:

Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.

If no/unclear authority:

Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.

If the mediator probes your defence:

In what capacity are you asking that question? Are you legally trained?  If not, please refrain from offering opinions. I will be reporting any attempt to do so as inappropriate.”

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes. Complete waste of time otherwise.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain