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Messages - raymcb

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Following this closely as almost identical case. You are a bit further along than me though! I guess as stated they rely on people just giving up and paying! You can't talk to anyone. Not even an email address or you get a don not reply address. I had another ticket. Again exceeding the 3 hrs for Costco going to see Everton at the new stadium. I only stopped for petrol! Couldn't get in or out so ended up parking. I'd only recently bought the car so logbook hadn't been updated. Ticket went to previous owner. Told them he didn't own it and wasn't the registered keeper. Went around and around for 6 months. Finally they gave up yesterday. I even went to their registered office in Liverpool. Onlu to find they have been gone for 6 months. Owe a fortune in rent. And have had hundreds of people turn up looking for them. On the corresondence today it still shows the vacant office as their address. Civil Enforcement:    
Legal Team

Email: legal@ce-service.co.uk
Tel: 01614 515151

Address: Civil Enforcement Ltd, Horton House,
Exchange Flags, Liverpool L2 3PF.

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Private parking tickets / Re: Claim form received. What now?
« on: Yesterday at 06:41:21 pm »
I too find myself here! Not sure how to post as a seperate topic. But looking through the site answers seem to be generic? DCB legal typical particulars of claim.
1. indebted for a parking charge
2. date 01/09/24 yes that's when it happened and been back and forth. (later details)
3. Reason: Insufficient Paid Time
4. £170 being the total of the PC and damages plus interest.
amount claimed 191.88
court fee 35
legal rep costs 50
total £276.88

Just about #4 I think the additional charge could be a couple pounds here or there. How do they justify the damages?
I travel a lot. And was away when the initial ticket arrived. By the time I got home and contacted them. I was told I was too late. Sent in proof. And an appeal. Never got an appeal. Was never offered POPLA. And now too late.
Original ticket was with Smart Parking and the only people I communicated with. My last contact was 3/04/25. In the meantime it was transferred/sent to debt recovery plus. I don't acknowledge having recvd anything from them. And then DCB legal. Again I don't acknowledge them either. I only recvd friday as away again.... Claim form dated 31/03/26. I did reply and plan to fight today. I also wish to counterclaim for damages as this has been very stressful. One minute it's over. And then out of the blue a claim form. I've been on this today over 6 hours!
I took a friend (Ukrainian Refugee) sailing at Liverpool Marina. He insisted on paying for parking (very proud people) although very limited English language and even more limited ability to read English! Apparantley we overstayed by 40 minutes? The Marina offer 4 hours free parking (was unaware). They also offer 10% off your bartab with parking receipt ( I am told?) As a group we spent over £120. First when I got the ticket, couldn't believe it. Then the fighting began. Each time left to believe I had satisfied things. They accepted my flight tickets as proof I was out of the country. I then tried an appeal. Never heard back. Was never offered an alternative appeal process. I went to Liverpool Marina myself around April 2025 and was told they had numerous complaints about Smart Parking and had stopped working with them. So they could do nothing to get it cancelled! The appeal process is a joke and I have asked them how many appeals they get. And how many they cancel? I feel this is relevent.I looked up and POPLA is around 40-50% success rate. I have been denied this as now it is now over 18 months to get where we are today!I see lots of posts and refernce to ccj and a standard defence. Is that what I should do and use? Also what about my counterclaim? I also went to Livepool Marina today. Was shown a large 3 inch binder full of complaints (including mine) from Smart parking. They are now with a different company. Please help..........

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