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Messages - dmdmdm

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Private parking tickets / Re: UKCPS/Moorside Parking charge - failure to display permit - visiting daughter at her rental flat
« on: March 20, 2026, 05:09:58 pm »
Thanks. So I am wondering.... their initial rejection of our appeal seems to be based around the fact that a "contract" was entered into when the car was parked, and that contract, according to the carpark notices, requires the a permit to be displayed. Surely they will just respond along similar lines?

I am not trying to pick holes in your advice as that is gratefully received. I'm just interested in how the arguments for both sides might work.

Is it also worth pointing out to them in my reply that whilst they state that "full details of your case can be found at portal.moorsidelegal.co.uk" there is no information there apart from a £170 debt and a case reference number? I was under the impression from reading other threads on here that claims need to include a whole load of other info. Or are we not at that stage yet where they should be providing that info?

Thanks again

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Private parking tickets / Re: UKCPS/Moorside Parking charge - failure to display permit - visiting daughter at her rental flat
« on: March 19, 2026, 08:01:53 pm »
I have a copy of the email she sent to the rental agency notifying them of our car reg and that we will be parking there and the dates. This was sent before we arrived. They have replied to that email, also before we arrived. However they didnt acknowledge either way the parking request. (The email also included info about a broken bit of furniture which was what they replied about).

I am not sure if there are any emails outlining the approach to be taken to visitor parking as I think it may have all been verbal. I will check


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Private parking tickets / Re: UKCPS/Moorside Parking charge - failure to display permit - visiting daughter at her rental flat
« on: March 19, 2026, 07:33:48 pm »
So I have just logged in to the Moorside portal where they say I can find "full details of the case", and there is no information there.
What next please?

I've also noticed that most of the other posts get a reply with advice pretty soon after posting, whereas mine hasnt. If there is any info missing, or that would be better presented in a different way, I'm very happy to update things.
Thanks

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Private parking tickets / UKCPS/Moorside Parking charge - failure to display permit - visiting daughter at her rental flat
« on: March 18, 2026, 05:40:49 pm »
Hello
Hoping for some advice please.

We parked at our daughters flat in Leeds where they have off street permit parking. When her tenancy started, she asked about visitor permits and was told by the rental agency/landlords to just email them the registration number beforehand as they dont issue visitor permits. She did that, but we got a parking fine for failure to display a permit.

Parked on 6th November ~12.30pm
Received a notice to keeper (Postal PoFA) parking charge issued 6th November 15:46. This was a letter dated 11th Nov. We were away so didnt receive it until 19th Nov, at which point we appealed via UKCPS appeal system, explaining we visiting our daughter and she had informed the landlord/rental agency as per their instructions. I dont have the wording of our appeal. I suspect we used the wording "we were visiting our daughter..."etc, rather than stating specifically who was driving. I cannot remember who was driving - both of us were in the car. Appeal was acknowledged.

Initial notice from UKCPS https://ibb.co/zTHNK5qh

Having not received an email reply of the outcome of our appeal, I wrote to them on 27th Jan. Received a reply 12th Feb stating they had rejected our appeal on 3rd Dec, and had passed things to Trace debt recovery.

Cover letter from UKCPS https://ibb.co/7JWCm4WM

Appeal response
https://ibb.co/zHXFd3kV

photos with impossible to read notices
https://ibb.co/wr4tsN19
https://ibb.co/tphjFmws

email log apparently showing we received it, although it definitely didnt arrive even in spam https://ibb.co/jZVzKDyr

Actual parking sign https://ibb.co/jPdj5k4t

We had missed the chance to appeal via IAS.org this stage due to the delays

Received 2 letters from Trace which we ignored
https://ibb.co/gMZpqFkC
https://ibb.co/bjWwWQVC

Have now received a letter of claim from Moorside legal dated 7th March (this arrived on 17th March)
https://ibb.co/G41PmVs1
Forms to complete
https://ibb.co/C38HyYNL
https://ibb.co/XxQLvvVL
https://ibb.co/CCpmhNT
https://ibb.co/GQz1q2v1
https://ibb.co/bMhhfKbg
https://ibb.co/cS0j3kvf
https://ibb.co/n8gC80Wj

Moorside's cover letter says "our client has instructed us" but it does not state the client. Do we need to sign up to the Moorside portal to view additional details?

Just to note, her rental agency/landlords arent very good at responding to emails. When I emailed them to ask if they can contact UKCPS, they replied "Unfortunately  no, they are given full control of the car park , we cant really intervene as we signed control to them." I spoke to them subsequently, and they have said that they have emailed UKCPS ~27th Feb, but despite me asking havent sent me a copy of their email, and I have no idea if UKCPS have replied to the rental agency.

We need to respond to Moorside's letter within 30 days of 7th March. Is this when we send it, or when they need to receive it by? We are also away around then for 3 weeks so wont see any posted response from them.

Thanks in advance

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