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Messages - S.M

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1
Yes, I’d add something to (2) to the effect of

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and therefore the defendant, as hirer, can not be held liable when the driver has not been identified

just to make the point.

can i replace it with this? - unfortunately for some reason the formatting isn`t coming up correctly for me to paste the whole defense again. if this is ok, do i fill up the acknowledgment of defence and put this as my defence form?

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2. The Claimant has failed to comply with the strict requirements of Schedule 4 of the Protection of Freedoms Act 2012 ("POFA 2012"), specifically:
(a) The Creditor failed to provide the Hirer with a 'Notice to Hirer' within the relevant statutory period in accordance with Paragraph 14(2)(a);

(b) The 'Notice to Hirer' was not accompanied by the mandatory documents required under Paragraph 14(2)(b), namely:

(i) A statement signed by or on behalf of the vehicle-hire firm confirming that the vehicle was hired to a named person under a hire agreement;
(ii) A copy of the relevant hire agreement; and
(iii) A copy of the statement of liability signed by the hirer under that hire agreement.

Consequently, the Claimant has failed to satisfy the strict statutory conditions required to transfer liability from the registered keeper to the hirer.
In the absence of POFA 2012 compliance, the Claimant has no lawful right to pursue the Defendant in their capacity as the hirer. Therefore, the Defendant, as hirer, cannot be held liable for this charge when the identity of the driver at the material time has not been established, and the Defendant is under no legal obligation to identify the driver.

2
Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Parking EYE LTD

Claimant

- and -

[Defendant's Full Name]

Defendant



DEFENCE


1. The Defendant denies any liability for this claim.

2. The Claimant has failed to comply with POFA 2012 specifically :-
(a)   the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;
(b)   a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;
a.   a copy of the hire agreement; and
b.   a copy of a statement of liability signed by the hirer under that hire agreement.
 

3.  There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

4. The Defendant is unable to plead properly to the PoC because:
(a)   The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.3)
(b)   The PoC do not state the exact wording of the clause (or
clauses) of the terms and conditions of the contract (or
contracts) which is/are relied on;
(c)    The PoC do not state with sufficient particularity the exact
time when the breaches occurred and how long it is alleged that
the vehicle was parked before the parking charges were allegedly
incurred;
(d)   The PoC do not state exactly how the claim for statutory
interest is calculated;
(e)   The PoC do not state what proportion of the claim are the
parking charges and what proportion is damages;
(f)   The PoC states that the Claimant is suing the defendant as the
driver or the keeper. The claimant obviously knows whether the
defendant is being sued as the driver or the keeper and should not
be permitted to plead alternative causes of action


Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Is this one ok?

3
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But you will need to file a defence in due course.
By 1 June, or you file an Acknowledgment of Service by this date which gives you until 15 June to file a defence.
You were promised a template defence earlier in this thread by someone who no longer posts here, but increasingly we have seen the likely template defence struck out by the courts because it’s generic and addresses the failings of the claimant’s process rather than being a defence specific to the case.
You have the information you need in this thread to construct a defence around Parking Eye’s failure to comply with PoFA 2012 to transfer liability from the unknown driver to the hirer, so I suggest you work on that, structure it into paragraphs for clarity and post it here for comment.
The basic point that DCB Legal will almost certainly discontinue in the face of a properly defended claim stands.

Could this be used

Quote
N THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

UK Parking Control Ltd
Claimant

- and -

[Defendant's Full Name]

Defendant


DEFENCE


1. The Defendant denies any liability for this claim.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract which is relied on;

(c) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(d) The PoC do not state exactly how the claim for statutory interest is calculated;

(e) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(f) The PoC states that the Claimant is suing the defendant as the driver or the keeper. The claimant obviously knows whether the defendant is being sued as the driver or the keeper and should not be permitted to plead alternative causes of action.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

4
Received the claim form from the courts today 14/05/2026




6
That's a tricky one.  What does the hire agreement say about parking charges and admin fees?  If you ignore the PCN, then they will send a PCN to the reg keeper - depending on what the hire agreement says this may result in them just paying it (and charging an admin fee) or transferring liability and charging an admin fee. If you appeal the windscreen PCN, you will give away the driver's ID.  It's not clear which of the T&Cs they are alleging you have breached - possibly if you were seen walking away, then they are assuming that you are not a patient (or visitor) - but that's not actually what it says nor does the sign say anything about that (it says patients and visitors, but doesn't specify what that is).

The lady giving out the PCN Saw me walking away. Can i not appeal as the hirer? It does give me the option to appeal as the Hirer on the system.

T&Cs from the hire company.

Your Main Obligations under the Rental Agreement

(a) You must:
(xv) pay any administrative fines, fees, charges, costs, penalties, or other fines that are imposed, issued or incurred in connection with your usage of the Vehicle during the Rental Period (including usage of the Vehicle by Authorised Drivers or other third parties you permit to use the Vehicle), such as fines or fees for illegal parking or speeding, non-compliance with bus lane, congestion charges, tolls or violations of the rules of the highway or traffic offence or contravention in any country, in all cases, to the extent permitted by law and unless caused by us.

7
What does it say on the signs in the car park?

When you say hirer, is this a Motability car?

It's a replacement car via insurance

"No charge for blue badge holders"


8
The driver parked at the health centre and had their disabled badge on display (which is free according to the notice on the car park).

The driver proceeded to walk towards the high street. Unbeknownst to the driver, there was a parking attendant on the site who quickly proceeded to issue a ticket. The attendant tried her best not to take the picture of the disabled badge on display.

How to appeal this ticket?
I am the hirer of this car.



9
Received a reply from DCB legal.they only attached picture of the car entering and exiting the car park.

We write in response to your correspondence received in our office dated 27th of March 2026.
We now respond to the same as follows.

 

Please find attached all relevant evidence we hold on the matter.

 

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract, agreeing to the terms by parking, and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

 

The terms and conditions on the signs clearly provided tariff rates to pay for parking, if the correct payment was not made a parking charge would be issued. The parking charge was issued correctly as you failed to pay for the correct time your vehicle was on site.

 

A Notice to Keeper was issued to you. You were afforded the opportunity to; appeal the parking charge, transfer liability to the driver (if it was not you) or make payment. Neither a successful appeal, nor an adequate nomination were received, yet payment remains outstanding.

 

You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment may result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account:

Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
 

You must quote the correct case reference (711200999882PEL) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.

10
The claim has been dismissed, the OP has won. No need to get into a technical discussion about Mazur if the judge agrees that the claimant has not proven their claim.

Shouldn't that be included in the defence? I'm thinking that we should make our case as strong as possible in case there's a judge that doesn't see eye to eye with us. At least with a technicality he/she won't be able to say no.
I'd also argue this needs to be the last line of defense.

11
I am self employed so what proof would I need to provide to claim?
The time to ask would have been after the judge made clear their claim had failed - apologies, I completely forgot to mention this when advising on the hearing.

In this particular case as the witness statement was drafted by a paralegal couldn't the OP use the Mazur argument?
Wouldn't that dismiss the case entirely? (Sorry if that sounds as a noob)

12
What do you mean by “claim was succesful”? Claim by whom? Success by whom?

DCB Legal initiates court proceedings because it knows that many people ignore them, and then it applies for and gets a judgement in default against them.

People who follow the process and file a defence, on the other hand, they eventually give up with. We can’t promise anything, but something like >99% of defended cases get discontinued. It’s not worth their while actually taking it to court, sending people, paying expenses, for a couple of hundred pounds.

But you will need to file a defence in due course.

I meant success by us not the parking companies. I am looking for threads where we have successfully defended a claim by parking companies.

13
I agree, the response to the Letter of Claim isn’t too vital, you respond as above and that’s fine.
But you will need to file a defence to a court claim, so you should research this now so that you have it ready in due course. A defended case with a proper defence will very likely end up with a discontinuation, but you need to follow the paperwork path first.

I have been reading some thread including this https://www.ftla.uk/private-parking-tickets/dbc-legal-letter-of-claim/30/

If you have one where the claim was successful please include it here.

14
You could reply with the following;


To whom it may concern,

Thank you for your Letter of Claim which arrived today.

I write as the individual named on your letter.

Liability for the debt is categorically denied.

As I understand it, the driver is not known to your client and, given the specific circumstances, there is no other route to liability in this matter.

I am sorry that I am unable to help you further.


Best wishes,

xxxxx xxxxxxxx





Thank you

15
Can anyone please share a template when it's a hire vehicle? I am struggling to find one on the forum.

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