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Private parking tickets / PCN after paying but automated machine incorrectly billed
« on: February 10, 2026, 03:43:19 pm »Hi,
Looking for advice here;
- Scotland, 2 pcns from parking eye, many letters from dcbl and now starting to receive dcb legal letters threatening to instruct a local scottish solicitor against us.
- car park in question is fully automated and i paid both times, still have receipts and my car registration is correct on both.
i think the issue is the machine didnt charge enough for the parking (again fully automated something i have no control of)
it is free for up to 1 hour
£1 for 1-2 hours
£2 for 2-3 hours etc
i know i parked for over 2 hours each time so cost should have been £2 but the automated machine has charged me £1 on both receipts.
probably a scam by them to generate fake parking tickets but none the less should i now respond saying i have the receipts given they may instruct a local solicitor?
i havent responded to them so far.
should i continue to not engage?
Cheers