Free Traffic Legal Advice

No contract was entered into.

You left after a short consideration period where payment was not possible.

Make an appeal to PE as vehicle keeper.

Do not disclose who was driving.

So the appeal would read, "I understand that the driver attempted to make payment but neither machine was working - after a number of attempts the driver decided to leave and therefore no contract was formed - as such, no contract could have been breached."

Now received this:

Reference: Parking Charge Notice - 179816/897692

Dear Sir / Madam,
Thank you for your correspondence in relation to the Parking Charge incurred on 14 June
2026 at 13:46, at Lido 2, Margate CT9 1RX car park.
We are writing to advise you that your recent appeal has been referred for further
information.
You have stated that you were not the driver of the vehicle at the date and time of the
breach of the terms and conditions of the car park, but you have not indicated who was.
You have already been notified that under section 9(2)(b) of schedule 4 of the Protection
of Freedoms Act 2012 that the driver of the motor vehicle is required to pay this parking
charge in full. As we do not know the driver’s name or current postal address, if you were
not the driver at the time, you should tell us the full name and the current postal address
of the driver and pass this notice to them, or alternatively, you as the Registered Keeper,
are invited to pay the Parking Charge.
You are warned that if, after 29 days from the Date of Issue, the parking charge has not
been paid in full and we do not know both the name and current address of the driver, we
have the right to recover any unpaid part of the parking charge from you, the registered
keeper. This warning is given to you under paragraph 9(2)(f) of schedule 4 of the
Protection of Freedoms Act 2012 and is subject to our complying with the applicable
conditions under schedule 4 of that Act.
Please note, if you have made or wish to make an appeal on behalf of the driver, and you
do not provide the full name and current postal address of the driver, Parkingeye will be
obliged to deal with the representations made in your name.

Parkingeye Limited, 40 Eaton Avenue Buckshaw Village, Chorley, PR7 7NA, Registered in England, Registration No. 5134454
Parkingeye have placed this charge on hold for 28 days to enable you to provide the
evidence requested. If this information is not provided within 28 days, the appeal may well
be rejected and a POPLA code provided.
Evidence can be uploaded via our website by visiting; https://portal.parkingeye.co.uk/ or
sent by post to the below address. We strongly recommend that only copies of evidence
are sent to us, as we will be unable to return original documentation if this is sent via post.
Alternatively, payment can be made by telephoning our offices on 0330 555 4444 or by
visiting www.parkingeye.co.uk or by posting a cheque or postal order to ParkingEye Ltd,
PO Box 117, Blyth, NE24 9EJ.
Yours faithfully,

Parkingeye Team

Hi

Our vehicle entered the carpark Margate Lido.

Map image below:

https://maps.app.goo.gl/e3wPbuWs2rvhT4168

The driver parked up and spent few minutes unloading for beach day, and then attempts were made to pay for the parking. All in was 10 minutes.

There were 2 parking machines. One is old and was not working at all (one on the left). The one that was working (centre of the image), was not working with the card, not touch nor when physically entering the card. Numerous attempts were made.

Only remaining option was to pay by app. Driver did not have a phone capable of this so the driver left the carpark.

Unfortunately no photos were taken of card not working- it was assumed that this was an in and out and not possibly chargeable.

Now received below in the post for 10 minutes in the carpark.

Any advice would be appreciated.


<a href="https://ibb.co/fY0xnxcg"><img src="https://i.ibb.co/LzpZJZGF/scan20062026-1-page-0001-2.jpg" alt="scan20062026-1-page-0001-2" border="0"></a>
<a href="https://ibb.co/Xx7kYDHM"><img src="https://i.ibb.co/Swt7fcSG/scan20062026-2-page-0001-1.jpg" alt="scan20062026-2-page-0001-1" border="0"></a>

I received the following rejection:

Notice of Rejection of representations

PENALTY CHARGE NOTICE NUMBER: QZ22085620
VERIFICATION CODE
VEHICLE REGISTRATION: RY56UBM

LOCATION OF CONTRAVENTION:
Stoke Newington Church Street junction of Lordship Road -
Eastbound

DATE OF CONTRAVENTION: 15 January 2026
TIME OF CONTRAVENTION: 13:20

NATURE OF CONTRAVENTION:
52m - Failing to comply with a prohibition on certain types of vehicle (motor vehicles)

Thank you for writing to us.

I have carefully considered what you stated and noted the photographs you provided but I have decided not to cancel
your Penalty Charge Notice.

We sent you a Penalty Charge Notice because our CCTV camera evidence shows the vehicle going where motor
vehicles are not allowed.

Whilst I note your comment, it is unfortunate that you were unfamiliar with the rules that were in force. However, it is still
up to drivers to be aware of signs and road markings and obey them.

Please be advised that the signs are clearly visible at the entrance to the location that certain types of vehicles (Motor
vehicles) are not allowed except local buses and Permit Holders HAC01 between 7am and 7pm.

Furthermore, prior to reaching the enforcement signs, there are advanced warning signs on Stoke Newington Church
Street and Lordship Road to inform drivers of the restrictions in place.

With regards to the photographs of the signs you provided, please be advised that the signs are compliant with the
Traffic Signs Regulations and General Directions 2016 (TSRGD).

Stoke Newington Church Street is only accessible to Disabled Badge holders with a registered companion badge,
cyclists, waste and emergency vehicles between 7am and 7pm Monday to Sunday. The restriction is a 12 hour two way
motor vehicle prohibition.

The scheme is designed to protect the area from heavy traffic, and the road from being used as a through route.
It is the responsibility of the drivers to be aware of signs and obey them. Therefore the Penalty Charge Notice remains
17/02/2026 83B615
enforced.

You have these choices:

You can pay the discount charge of £80.00. You have 14 days from the date of this letter being served (delivered)
to do this.

You can pay £160.00 if you miss the discount period. You have 28 days from the date of this letter being served
(delivered) to do this.

If you wish to appeal, please read the guidance notes attached to the appeal form enclosed with this letter. You
can make your appeal online at the following address www.londontribunals.gov.uk. Please ensure that you quote
the unique appeal verification code stated on this Notice of Rejection and follow the online instructions on how to
complete your appeal. Alternatively, you can complete the Appeal Form enclosed with this letter (please read the
guidance notes before completing it) and send your appeal to the Environment and Traffic Adjudicators (ETA) at
the address stated on the form. Please do not send the appeal form to us. For any enquiries about your appeal,
please visit the London Tribunals website at www.londontribunals.gov.uk. The adjudicator will consider your
appeal and make a final decision. Please note that an adjudicator can not allow an appeal on the basis of
mitigating circumstances but may refer the case back to the authority for further consideration. An adjudicator can
not normally award costs but may do so if he considers that either party has acted frivolously, vexatiously or wholly
unreasonably. The directions of an Adjudicator must be complied with forthwith.

If you do nothing
If, after 28 days, you have taken no action, we may send you a Charge Certificate increasing the charge from £160.00 to
£240.00. You will then have 14 days to pay the increased charge. If, after the 14 days, you have not paid the increased
charge, we may apply to the County Court to recover the money - plus court costs - from you.

How to pay:
Online (PCNs starting with QZ) go to www.hackney.gov.uk/parking-fines by following the payment links.
By phone (PCNs starting with QZ) 020 8629 1232 (24 hours) using a Visa, MasterCard, Maestro or Visa Electron
card.

By post Please make your cheque or postal order payable to 'London Borough of Hackney', write your PCN
number (see above) on the back, then send it to: Representations and Appeals, PO box 76121, London, E5 5FG.
Please do not send cash through the post.
Yours sincerely

W Elegbede

PCN Disputes Officer

Would really appreciate any further advice.

Looking at the street leading up to this is very confusing. There is a plurality of signage. One sign just says road closed 7am-7pm, then the next sign shows a sign with both directions as restricted, one has to notice a smaller exit route. Underneath that there is a separate "follow the exit" sign in yellow. At the same time there are two more restricted signs and a yellow one and a camera. Is this not a complete overload to a motorist that does not know the area?

I also note that the yellow sign says "follow EXIT routes" in plural, and with word exit in capitals. There is only one exit route.

Can someone confirm whether this is valid and the wording?

"Approaching this location, I found the signage very confusing due to a clear plurality of signs. One sign states “Road closed ahead 7am–7pm”, followed shortly by another sign indicating that both available directions are restricted, where the only permitted route is shown by an arrow that can initially appear to lead to a dead end. Beneath this is a separate yellow sign stating “follow EXIT routes”, with only the word “EXIT” in capitals and in the plural, despite there being only a single available route. This is accompanied by further restriction signs, a camera sign, permit-holder information and additional yellow signage, all within the same short stretch of road. Furthermore, the wording “Road closed ahead”, positioned completely separate from the other usual restriction signage,  reasonably suggests a temporary or conditional closure further along the road, rather than an immediate and absolute restriction, which further contributes to confusion when combined with permanent restriction and enforcement signage.

As a motorist unfamiliar with the area, this creates an overload of information and is confusing, making it unclear which sign takes precedence or how the restriction is intended to be followed. Adjudicators have consistently held that where the cumulative effect of signage causes confusion, the restriction is not adequately conveyed. In these circumstances the signage does not meet the required standard of clarity, and enforcement is therefore unreasonable. I request that the PCN be cancelled."

.

Hi, received PCN as below.

I don't actually recall this, but picture clearly shows my vehicle there. I probably missed it as it is just a continuation of the road and I clearly didn't manage to interpret the signage in time. I haven't driven in this area before, but I don't recall ever seeing this type of restriction in the middle of a "normal" road before.

This is the location: https://maps.app.goo.gl/dTmSnhAd5SJ2NGsz7

Any advice would be greatly appreciated.

Thanks.