Free Traffic Legal Advice

Hi

Hope that someone can help me with a private PCN that was placed onto my car 2 days ago.

The driver of the car works at a community clinic which has an attached car park for staff and patrons. They have provided their numberplate to staff and are therefore able to park in the car park.

The PCN was placed on the car because the car was not parked in the car park but in a separate bay which is apparently not part of the community clinic car park. It is across the narrow a drive. This bay requires residents permits to park in it and is managed separately. This was not made clear to the driver of the car and does not seem to be clear from signage around the car park.

There are no parking signs near the bay of 3-4 spaces where they parked. The closest sign relates to the community clinic car park. The nearest sign that informs drivers about the resident's permit area is attached to a wall on the opposite side of the road (see images)

Guidance on how to approach this is appreciated. Happy to answer any questions for clarity.

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And Merry Christmas!