Show Posts - Hawkwind1969

Sorry, was hit by the flu that was doing the rounds at the time.Basically, it was a rewording of this para:"Base your POPLA appeal on the real weaknesses: unclear and inadequate signage, the confusing layout of the “express pick up” bay inside a pre-booked multi-storey, the lack of any clear, prominent warning about a £100 charge, and the airport/byelaws background to show that this is a commercial scheme, not any form of official fine. You should also put the operator to strict proof that have a contemporaneous and valid contract flowing from the landowner to operate and issue PCNs in their own name at the location."

HiJust to let you all know I was sucessful in my appeal and did not have to pay anything - thanks for the advice.

Perfect, thanks for this - will investigate the POPLA appeal. Will update....

HiTimes24 appeal dept but on NPC letterhead with POPLA referenced Dear Mr xxxx,Re: Parking Charge Number LGxxxxx (Vehicle: xxxx)POPLA verification code: xxxxSite: Gatwick Airport MSCP NorthIssue date: 03/12/2025Thank you for your appeal received on 08/12/2025 regarding the above detailed Parking Charge, we have reviewed your caseand considered the comments you have made. Your appeal has also been considered in conjunction with the evidencegathered at the time of the contravention. Our records show the notice was correctly issued for misuse of the parking area andis not related to non payment, your vehicle was in breach of the Terms and Conditions: Express Pick Up Bay - Express pick uponly, No unattended vehicles at any time.We are therefore unable to cancel the Parking Charge as it was issued correctly. We have now extended the discountedpayment period by a further 14 days to allow you time to pay the discounted settlement amount. Please now make payment of£60 to reach us by 23/12/2025 or £100 to reach us by 06/01/2026. We must advise you that once the discounted settlementrate passes it will not be offered again.Payment can also be made using a debit or credit card on our website; https://gatwick.zatappeal.com OR you can also payusing our Automated Payment Line: 03330230907You have reached the end of our internal appeals procedure. Times24 UK Limited will not assess further appeals in relation tothis matter.However, in line with our Accredited Trade Association (ATA) membership we are required to provide you with an IndependentAppeals Service. If you wish to appeal your case further you can now only do so to Parking On Private Land Appeals (POPLA)provided by Ombudsman Services on instruction of the British Parking Association.All information on how to appeal to POPLA is provided on their website; www.popla.co.uk you will need the following 10-digitverification code to submit your appeal; xxxxPlease note that should you wish to appeal to POPLA you must do so within 28 days from the date of this letter. Please beadvised that once an appeal is submitted to POPLA, you lose the right to pay at the reduced amount. If POPLA reject yourappeal you will be liable for the full amount of this PCN. You must therefore chose to appeal OR pay and the discountedamount will not be reinstated under any circumstances. POPLA will also not asses a case that has been paid prior to theappeal being received by them.By law we are also required to inform you, Ombudsman Services (www.ombudsman-services.org) provides an alternativedispute resolution service (ADR) that would be competent to deal with your appeal. However, Times24 UK Limited have chosennot to participate in their ADR service and as such should you wish to appeal further you must do so to POPLA as detailedabove.Yours sincerely,Appeals DepartmentTimes24 UK Limite

Unfortunately an appeal was logged (and rejected within 24h) so they are aware of the drivers name, I think it will have to be paid. Thanks for the advice though.

Hi, hoping for some advice.Pre paid for Parking at Gatwick North and parked in carpark 6 level 4 and went away for a short break.Received a ticket in the post yesterday stating that we had a ticket for parking in the express drop off bay. Never saw this and the signage is pretty naff. Hope the image above works [url is https://imgpile.com/p/KA9oOYs#pTSoxxp] - this shows where my wifes car was parked and the notice that was behind the bay and to the left (ETA - bugger, it did not work and I get people may not want to follow the link, will try and fix it but I used the image button)Any thoughts on do I pay this or appeal?