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Messages - Maximum Bob

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1
Seems that "not displaying a valid ticket" is a common scam for Alliance parking.
Having a valid ticket and emailing them an image of it doesn't work.
They have photos of the inside of your car showing only where there isn't a ticket.
How do you fight against that?

I got a reply from APN group who are the parent company of moorside legal with some waffle about a security update causing some emails to help@moorside failing or bouncing.
Anyway long story short I received a reply from moorside to my subject data request.
It was the same as the one from Alliance except it contained digital copies of the car photos albeit with some of the metadata stripped out.
They are still demanding payment.

Today I took advice from a solicitor from a panel that provide legal services as part of my house insurance.
Plan A is to let moorside take the case to court.
If we are successful then hire a different firm of solicitors on a no win no fee basis to sue Alliance for attempted fraud by false representation.  If we win that then report Alliance to reportfraud.police.uk

2
So things have perked up a bit after the xmas period.
Two things:

I sent a Subject Access request to Alliance parking and received a fairly prompt response.
Included were two new car interior photos in PDF format (in addition to the previously exterior shots) that on first glance appear to show that no parking ticket was displayed.
Given that a ticket was absolutely displayed and easily visible from outside the car there are two possibilities.
1 the photos were digitally altered to hide the presence of the paid ticket receipt or
2 more likely that the photos were angled to hide the ticket.
I will place the original ticket in the car and take photos to check...I am pretty sure it will be possible to take photos that appear to show its not there.
I re-requested the photos from Alliance but in digital format and they replied that I would have to pay for them and in any case they would likely not contain metadata.
The fun part is that if I can convince a magistrate that having paid for a pay and display ticket that I would on the balance of probabilities clearly display the ticket (and I can take photos that showing this is possible and it still be possible for the parking guy to take photos that appear otherwise) then that would make Alliance guilty of Attempted fraud by false representation....and I could counterclaim on that basis (its obviously also a criminal act but harder to prove).

Secondly I had a long email from the APN Group the parent company of Moorside Legal Services Limited saying that the email address for Subject Access requests has now been fixed.
I've sent a request to check if the help@moorside.co.uk email address now works...though its no longer listed on their website!.

4
Thanks for your replies.
I have made a "subject access request" to Alliance to see exactly what information and photos they have.
I don't think the photos on the PCN are clear enough to be certain that a photo of my displayed ticket was definitely not visible from close to the vehicle.
Luckily I still have the original PCN plus the actual ticket from 3 years ago plus all the letters from Trace and Moorside.
How they thing they can succeed at court when I have the original ticket, the email to Alliance showing the ticket from 3 years ago, is beyond me.
Quite looking forward to going to court, it should be fun.

5
Someone certainly walked past the car and took a photo from a distance...its hardly evidence that a ticket wasn't displayed.
Is it reasonable to believe that someone who enters a Pay & Display car park, goes to a ticket machine, pays the correct £5 for a ticket would then display it as required...I think it is...and luckily I still have the ticket stub.
If the car park attendant had walked to the front of the car he would have seen the paid ticket.
If there was no ticket he could have left a PCN on the windscreen. 
Or if there was no ticket he could have taken a photo of the interior demonstrating the lack of a ticket...but no he simply snapped a picture of the front of the car from a distance.
And why wait 3.5 years to take legal action if they had a just case?

If it goes to court then its highly likely Alliance/Moorside would lose.
Or do you disagree?

7
This is my reply to the original PCN from Alliance parking back in 2022
https://www.imagebam.com/view/GAGYKT
I have the original PCN, I can track it down if important.
Their reply was "the charge was incurred due to a failure to display, not a failure to pay; as per the terms of our contract."
How do they even prove that.
They didn't put a PCN on my windscreen while I was parked but sent it in the post some 10 days after.
Since if they had approached the vehicle to stick the the PCN on they would have seen my paid parking ticket.
I suspect they hope that most drivers would have thrown old tickets away.
Then they wait 3.5 years to dig up this old story hoping drivers will be intimidated into paying.
Thanks for your input.

8
I have been following the other previous recent LBC Moorside thread.
Mine is slightly different in that I paid a ticket and left the car park in time but Alliance are claiming that I didn't display my ticket correctly.
Alliance acknowledged that I paid (after I posted them an image of my ticket) but claimed it was not correctly displayed.
Now 3.5 years letter they have resurrected the PCN and instructed Moorside to claim the outstanding unpaid invoice of £170.
I posted b789 standard response (Response to your Letter of Claim Ref: ) as suggested in the other Moorside thread using the Post office signed for service and it was signed for today at their registered office address in Oldham.
I also emailed a complaint to the SRA and complained about Moorside in an online chat with the ICO.
I have zero intention of paying anyone anything...I would rather go to court and risk losing than pay these **** anything upfront.
So having sent the letter "Response to your Letter of Claim Ref: [reference number]" what would be my next step.
Thanks

9
Private parking tickets / Re: Moorside Legal - Private Parking Charge
« on: December 10, 2025, 01:46:42 pm »
OP.....Did you contact the Development company responsible for the property to have the PCN cancelled?
I have heard of a similar case where the development company cancelled the PCN.

10
I went on the ICO website Live chat for complaints and expressed concerns that the DPO email link at Moorside legal is not being monitored.  Not sure what action will be taken.
Also sent a recorded delivery letter to Moorsides registered address in Oldham..don't expect anything in return but its something that can be presented in court.

11
Just after my post I sent an email to help@moorsidelegal with the requested subject line "data subject rights - my name" to see what the response would be.  I subsequently received a reply of
"Thank you for contacting Moorside Legal.
"Please be advised that this mailbox is not monitored".
In a quandary...I want to send a response to their Letter before claim but don't want to use the portal.
Is a postal reply not recommended at all?

12
Being in a similar position to the OP (having an LBC from Moorside regarding a PCN resurrected from over 3 years ago) I have been following this thread with interest.
It occurred to me that the email to help@moorsidelegal with the subject "Formal Notice – Breach of Transparency Obligations and Imminent Escalation to ICO, SRA and CMA" might have a different result if the subject header was instead "Subject data rights - name" as set out in their privacy notice.
Moorside could claim that any emails to help@moorsidelegal that do not have the correct "data rights" subject line automatically receive a standard "not monitored" response?

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