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Messages - glorymalory

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We received a claim form which was addressed to my dad (I mixed this up with Letter of claim in the title). We've sent an acknowledgement of service on Monday. My understanding is we have 14 days to file a defense right?

I've uploaded the claim form and the oldest fine notice we could find, we're not sure where the very first one is and haven't been able to find it. They did not put the times on the claim, only the date, but the times were in the PCN letter.

https://ibb.co/bM9tN8CW
https://ibb.co/B2vDrhKk

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Hello All,

First time posting due to my dad's letter of claim from Parkingeye.

Backstory:
Back in august my dad went into a parking lot, leaving after not finding a suitable space, (10 mins and 10 secs according to the timestamped photos they sent). Shortly after he was hospitalised and has not been discharged still. As a result of his admission, the fine letter was missed and now we've received civil claim form. Ideally, we would have appealed the original issued fine if we'd got to it in time, but obviously there was a lot of critical stuff going on and he wasn't able to parse through his mail.

What is the best way to approach defending/responding to this?
Any help/templates etc. is very much appreciated!

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