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Private parking tickets / Re: Letter Before Claim Moorside Legal
« on: January 08, 2026, 08:23:34 pm »
Dear b789
I hope you have had a very happy new year. Moorside has replied today after couple of weeks with this no reply email as follows
Thank you for your email. Kindly please advise of next step I have also send them a letter via Post office.
Please note that this mailbox is no longer monitored and cannot receive, review, or process any correspondence, including data protection requests, objections, complaints, or responses to pre‑action communications. All communication must now be submitted through our secure online portal.
This change has been implemented to ensure:
A single, secure point of contact for all correspondence
Consistent logging and tracking of all communications
Faster allocation to the correct team
Improved data security and auditability, which cannot be guaranteed through this discontinued inbox
For clarity, and in response to the points raised in your message:
References to this email address in older documentation
Our Privacy Notice is currently being updated to reflect the transition to the portal as the sole communication route. As a result, this email address is no longer used for data subject requests or general correspondence.
Your previous email
As this inbox is no longer monitored, we are unable to retrieve or process any messages sent here. To ensure your correspondence is received and actioned, please resubmit your communication through the portal.
Data subject rights requests
All requests relating to UK GDPR (including objections, restrictions, rectification, erasure, or access requests) must now be submitted through the portal so they can be logged, verified, and directed to the appropriate team.
Contacting the Data Protection Officer
All data protection‑related correspondence must also be submitted through the portal. This ensures secure handling and prevents delays associated with discontinued email channels.
Future communications
We are unable to accept or process any information‑rights correspondence sent to this or any other discontinued email address. The portal is the only active and monitored communication route.
To ensure your enquiry is dealt with securely and efficiently, we kindly ask that you register on our customer portal using the link below:
🔗 https://portal.moorsidelegal.co.uk
Once registered, you’ll be able to view case details, send and receive messages, and manage your account directly through the portal. Please note that we do not process queries or instructions via email for security reasons.
If you need any assistance registering, feel free to contact us on 0330 822 9950.
Kind regards,
Moorside Legal
I hope you have had a very happy new year. Moorside has replied today after couple of weeks with this no reply email as follows
Thank you for your email. Kindly please advise of next step I have also send them a letter via Post office.
Please note that this mailbox is no longer monitored and cannot receive, review, or process any correspondence, including data protection requests, objections, complaints, or responses to pre‑action communications. All communication must now be submitted through our secure online portal.
This change has been implemented to ensure:
A single, secure point of contact for all correspondence
Consistent logging and tracking of all communications
Faster allocation to the correct team
Improved data security and auditability, which cannot be guaranteed through this discontinued inbox
For clarity, and in response to the points raised in your message:
References to this email address in older documentation
Our Privacy Notice is currently being updated to reflect the transition to the portal as the sole communication route. As a result, this email address is no longer used for data subject requests or general correspondence.
Your previous email
As this inbox is no longer monitored, we are unable to retrieve or process any messages sent here. To ensure your correspondence is received and actioned, please resubmit your communication through the portal.
Data subject rights requests
All requests relating to UK GDPR (including objections, restrictions, rectification, erasure, or access requests) must now be submitted through the portal so they can be logged, verified, and directed to the appropriate team.
Contacting the Data Protection Officer
All data protection‑related correspondence must also be submitted through the portal. This ensures secure handling and prevents delays associated with discontinued email channels.
Future communications
We are unable to accept or process any information‑rights correspondence sent to this or any other discontinued email address. The portal is the only active and monitored communication route.
To ensure your enquiry is dealt with securely and efficiently, we kindly ask that you register on our customer portal using the link below:
🔗 https://portal.moorsidelegal.co.uk
Once registered, you’ll be able to view case details, send and receive messages, and manage your account directly through the portal. Please note that we do not process queries or instructions via email for security reasons.
If you need any assistance registering, feel free to contact us on 0330 822 9950.
Kind regards,
Moorside Legal