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Quote from: jfollows on 01 Jun, 2026 16:21QuoteYou need to file a defence or an Acknowledgment of Service by 1 JuneIf you file the AoS, you then have until 15 June to file your defenceAhh my apologies, I'm awful at keeping track of these dates. Seems like I have 2 weeks to get this done if anyone has any advice.

I have filed the AOS and now need some helping formulating a defence. I think the deadline is Friday 5th June.

I will file the AOS to help buy some time, hopefully it will give enough time around work and family life to get this sorted once and for all

Sorry for the delay. This is the tribunal letter that was sent to mePage 1Page 2Page 3

Hey all, I've had a letter from HM tribunals for this issue, looks like I now need to prepare a full defence for this.I haven’t had chance to read it properly but I think I need to have this sorted by 22nd May. Any advice would be helpful

Hey Guys,So I've had a reply from DCB Legal to the LOC appeal I submitted following Intercity125's template... it's completely incorrect though?The reply is as follows: Code: [Select]Dear <REDACATED>, We write in response to your correspondence received in our office dated 23 March 2026We now respond to the same as follows. When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract. While we acknowledge that you are disputing the amount owed, the parking charge was issued because insufficient payment was made for the duration of your stay. Our records show that the vehicle remained on site for 6 hours and 16 minutes, for which the required payment was £3.20. However, the screenshot you have provided indicates that you selected a stay of only 2 hours on the payment system, which does not correspond with the actual duration parked. You subsequently appealed this charge with our client, and the appeal was rejected on the grounds that the terms and conditions of parking were breached. Our Client will ensure that there are signs clearly displayed on the land, outlining the terms of the parking. These will generally be displayed at the entrance and exit of the car park, as well as being positioned at various points throughout the land. We confirm that despite your latest correspondence, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you. If you are at all unsure of your legal position, we recommend that you seek your own independent legal advice. You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment may result in a Claim being issued against you without any further reference.Payment can be made via bank transfer to our designated client account: -• Account Name: DCB Legal Ltd Client Account• Sort Code: 20-24-09• Account Number: 60964441You must quote the correct case reference (<REDACATED>) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.We would ask that you kindly furnish us with your most up to date telephone number and email address, this can be emailed to us atinfo@dcblegal.co.uk. Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.Kind Regards, Ayanda Dube DCB Legal Ltd Tel: 0203 434 0433 | DX 23457 RuncornThis doesn't make any sense. In their message they state Quotethe screenshot you have provided indicates that you selected a stay of only 2 hours on the payment system... I never uploaded any evidence to DCB legal, however what they are referring to is, in the original PCN appeal to EuroCarParks, I attached this video showing the app failed and would not allow me to extend my session, in the video you can see I try to extend the session by 2 hours. When EuroCarParks rejected my original appeal they did so with this reply, it clearly states I was parked there for 6 hours 16 minutes and I also have this receipt from the app as evidence... they have blatantly just ignored everything in the appeal I send them and have failed to review any of the documents in this case properly.What should I reply with? Email Received: 02/04/202630 day reply deadline date: 02/05/2026

I do actually have a screen recording of the app failing to allow the driver to extend the parking session. The time of the recording is 16:22, but it had previously failed multiple times before the driver had thought of screen recording the failure for evidence. Evidence of RingGo app failing to let the driver extend the parking sessionIt should be noted... the driver was pregnant (around 4-5 month) but was already struggling with pains and starting to waddle around due to her size. This was documented in the original appeal but completely dismissed by EuroCarParks. So the time taken for the driver to get from her place of work back to the car, whilst being pregnant, to move it because the RingGo app failed took her a little while. She has evidence to show that she has used this car park almost daily before and after this incident and has never had an issues with paying for parking or extending the session whenever the parking is about to run over etc... this was a one off that, completely out of her control due to an app failure

Awesome, thank you so much!

Bumping this, just concious the deadline to respond to this is another 12 days i think (23rd March)

What are my next steps then? Does the receipt help? It does seem to me like i missed the grace period by 1 minute unfortunately

The app had this receipt in there, it does show timestamps:15/09/2025 10:17 AM - 15/09/2025 4:17 PM6 hours durationRingGo App Receipt

Unfortunately yes, in my initial appeal i referred to myself paying for parking etc

Any advice anyone? @jfollows @b789 maybe?

I have now received my Letter of Claim from DCB Legal as shown on the link below: Letter of ClaimWhat are my next steps?

Hey all,I’ve received this DCBL Legal letter of Final reminderhttps://drive.google.com/file/d/1u5YgKrJG579CbqPjqxFfc4B7b3MgOYn8/view?usp=drivesdkShould the LOC letter have come before this or after? What are my next steps with this now?