Free Traffic Legal Advice

Hey Guys,

So I've had a reply from DCB Legal to the LOC appeal I submitted following Intercity125's template... it's completely incorrect though?

The reply is as follows:

Dear <REDACATED>,
 
We write in response to your correspondence received in our office dated 23 March 2026
We now respond to the same as follows.
 
When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.
 
While we acknowledge that you are disputing the amount owed, the parking charge was issued because insufficient payment was made for the duration of your stay. Our records show that the vehicle remained on site for 6 hours and 16 minutes, for which the required payment was £3.20. However, the screenshot you have provided indicates that you selected a stay of only 2 hours on the payment system, which does not correspond with the actual duration parked. You subsequently appealed this charge with our client, and the appeal was rejected on the grounds that the terms and conditions of parking were breached.
 
Our Client will ensure that there are signs clearly displayed on the land, outlining the terms of the parking. These will generally be displayed at the entrance and exit of the car park, as well as being positioned at various points throughout the land.
 
We confirm that despite your latest correspondence, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you. If you are at all unsure of your legal position, we recommend that you seek your own independent legal advice.
 
You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment may result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -
• Account Name: DCB Legal Ltd Client Account
• Sort Code: 20-24-09
• Account Number: 60964441
You must quote the correct case reference (<REDACATED>) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

We would ask that you kindly furnish us with your most up to date telephone number and email address, this can be emailed to us atinfo@dcblegal.co.uk. 
Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.
Kind Regards,
 
Ayanda Dube
 
DCB Legal Ltd
 
Tel: 0203 434 0433 | DX 23457 Runcorn

This doesn't make any sense. In their message they state

the screenshot you have provided indicates that you selected a stay of only 2 hours on the payment system

... I never uploaded any evidence to DCB legal, however what they are referring to is, in the original PCN appeal to EuroCarParks, I attached this video showing the app failed and would not allow me to extend my session, in the video you can see I try to extend the session by 2 hours.

When EuroCarParks rejected my original appeal they did so with this reply, it clearly states I was parked there for 6 hours 16 minutes and I also have this receipt from the app as evidence... they have blatantly just ignored everything in the appeal I send them and have failed to review any of the documents in this case properly.

What should I reply with?

Email Received: 02/04/2026
30 day reply deadline date: 02/05/2026

Awesome, thank you so much!

What are my next steps then? Does the receipt help? It does seem to me like i missed the grace period by 1 minute unfortunately

Unfortunately yes, in my initial appeal i referred to myself paying for parking etc

I have now received my Letter of Claim from DCB Legal as shown on the link below:

Letter of Claim

What are my next steps?

Just out of interest, if i appeal, can the tribunal get me a reduced fee if they deem it that the pcn is valid but i didnt actually get the 14 days reduced rate? Can i also include that in my appeal? (something along the lines of i should not be paying this, also they didnt even offer me the reduced rate for the first 14 days, i never got the original pcn)

+1


Please may we see a copy of your reps.

Am I right in thinking your car was parked where the dark blue van is parked in this 2021 GSV?

This was my original appeal to rochdale councu to them:


PENALTY CHARGE NOTICE: RE12445731
VEHICLE REGISTRATION: AF14SSS

FORMAL REPRESENTATIONS AGAINST PENALTY CHARGE NOTICE

Dear Sir/Madam,
I write to make formal representations against the above Penalty Charge Notice dated 13th November 2025, relating to an alleged contravention on 10th October 2025.

I am the registered keeper of the vehicle but I was not the driver at the time of the alleged contravention. The vehicle was towed to ApexMotorMechanics Unit 2, School Lane, Rochdale (google maps) for repairs on the date in question. I had no control over the vehicle's parking at the time of the alleged contravention as it was in the possession of the garage and their employees.

The Notice to Owner states the contravention was "parking with one or more wheels of the vehicle more than 50cm from the curb." As I was not present and have no first-hand knowledge of the circumstances, I cannot verify whether this alleged contravention actually occurred.

I have spoken to the garage who have outright denied all knowledge of this contravention. However, without having received the original PCN or being able to view any photographic evidence of the alleged contravention, I am unable to properly assess the validity of this charge.

I respectfully request that the council provide evidence of the contravention, specifically photographs showing the vehicle's position relative to the kerb, as is standard practice with most local authorities. In the absence of such evidence and given that I had no control over the vehicle at the time, I believe this PCN should be cancelled.

Should you reject these representations, I intend to appeal to the Traffic Penalty Tribunal where I will seek full disclosure of the evidence upon which this charge is based.

I have attached proof that the vehicle was indeed with the mechanics in the form of whatsapp messages with the mechanic and also receipts for the repair.

Proof Below
Proof 1

Please note the timestamp at the top of chat of 10th September 2025. The mechanic messaged me after the time for the contravention which clearly proves I was not in possession of the car when the contravention occurred.

This second image is a receipt for the purchase of the parts used to repair the car which further proves the car was in for repairs.

Proof 2

I look forward to your response.
Yours faithfully,
Muhammed Arslaan Qadus

Quote from: azy2k9 on December 20, 2025, 10:49:41 pm

Hey all, so I followed the advice here but unfortunetly Rochdale council are not interested in the slightest... they have acknowledged that I was not the driver but are still demanding I pay. They have also refused me the right to the discounted rate as they say I had the chance to pay but didn't despite me never even getting a PCN which is weird. Posting the letter here for advice on next steps.

 Find the rejection letter

With no re-offer of the discount, it is now a total NO-BRAINER to take them to the Traffic Penalty Tribunal, because there are no additional costs, just the PCN penalty if you lose and you could win and pay nothing. Better than just paying these venal idiots, surely ?

Sounds like this is the way to go to be honest