Free Traffic Legal Advice

Heya,

I want to share some good news, I was able to work with one of the retail shops to get the charge cancelled.  I emailed the CEO of Curry's and although they took awhile to respond back I was put in touch with executive customer service who reached out to the landowner and I have no received confirmation that the charge has been cancelled.

Thank you for your advice.

To anyone else needing help, I emailed this

   alexander.baldock at dixonscarphone.com

I have received this message from them:

Thank you for your recent correspondence.

The terms and conditions of the car park are displayed in prominent locations throughout the car park.  Any vehicle found in contravention of these terms and conditions is subject to a Contractual Parking Charge Notice.  Vehicles entering and exiting the car park are monitored and details of their registration number and time of entry/exit are recorded.  Your vehicle was logged entering the car park on the 04 Nov 2025 at 09:07 and exiting 04 Nov 2025 at 11:25.  Photographic evidence of the breach of contractual term is provided on your Contractual Parking Charge Notice.

There are sufficient signs at the entrance to and in prominent locations throughout the car park displaying the terms and conditions. You are welcome to revisit the site to view the signage, we advise you to adhere to the terms and conditions of parking when you are visiting the site.

Our signage complies with the International Parking Community's Code of Practice.

The notice to keeper has been issued within the relevant time frames outside of the Protection of Freedoms Act.

You have stated that you were not the driver of the vehicle at the date and time of the breach of the contractual terms of the car park, however you have failed to provide the full name and serviceable address of who was..

Judge Ackroyd, 2008, Oldham Court, Combined Parking Solutions versus Mr Stephen Thomas, in the case where Mr Thomas claimed not to be the driver, but did not state who was, ruled that on the balance of probability he was the driver and ordered the Charge to be paid plus additional court costs.

If, at the end of the period of 28 days (beginning with the day after the date on which this correspondence is issued), you have not complied with the above, then we have the right to take recovery action against you.

You now have one of the following options available to you:

1. Pay the outstanding Parking Charge. Payment of your Contractual Parking Charge Notice can be made via the payment line: 0333 733 3000 or by sending a cheque or postal order to G24 Limited, PO Box 3320, Gerrards Cross, Buckinghamshire, SL9 8WT.

2. If you believe this decision is incorrect, you are entitled to appeal to The Independent Appeals Service (www.theIAS.org), The Independent Appeals Service provides an Alternative Dispute Resolution scheme for disputes of this type. As you have complied with our internal appeals procedure you may use, and we will engage with, the The Independent Appeals Service Standard Appeals Service providing you lodge an appeal to them within 28 days of your first rejection.

3. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with Court action against you.

Appeals Team  G24 Ltd
To Pay your Parking Charge visit http://www.payyourcharge.co.uk or call our payment line on 0333 7333 000.

Let me know what I should do next

Hiya!  I seen some similar posts in here, but didn't want to just blindly follow a thread without starting my own.  Here is the situation:

Upon entering the car park, the driver found a space, parked up, and went to the shops.  When they left the car park they had exceeded the maximum parking period by 18 minutes. On Nov 15, I, the registered keeper, received a PCN through the post.

Letters attached.

I can go take pictures of the parking lot if needed.

Google Maps Link


Notice Page 1


Notice Page 2