Free Traffic Legal Advice

Hi. I sent the email, got an auto response saying "APPEALS/CHALLENGES CANNOT BE ADDRESSED VIA EMAIL - Emails of this nature will not be responded to"

I went to their portal but it won't recognise the cases and tells me to email them, so i'm a bit stuck in a loop.

should I send them proof that their portal is down along with another copy of the letter and just leave it with them? or is there something else I should do to ensure they receive/respond?

Thanks.

Hi,

I never received the PCN for 2x parking tickets from June 2022. now received 2x debt recovery letters from TRACE.

I emailed TRACE trying to find out what had happened and they sent me copies of the original PCN's that had been sent to a previous address (I hadn't lived there for 1.5 years) I don't have the vehicle any more so no V5 to prove the address was correct at the time of the parking fines issue but I do have proof the address was correct on my drivers licence and car insurance.

TRACE refused my appeal - reading other threads I can see that they don't have any power. they have sent a couple of threatening emails but im assuming its best to ignore them for now?

Is it best to contact Alliance at this point? original parking fine was £100 per fine, with a reduction to £60 if paid within 14 days, its not up to £170 per fine. I have a letter ready to go based on another similar thread but havnt sent it yet.

Im in Scotland but the fines were in Devon, if that makes any difference.

I vividly remember that there is no signal at that particular beach parking (I used to park there a lot), but don't remember if the machines were working those specific days.