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Messages - awf185

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1
Instead of typing YT65 CDE
I typed: LT65 CDE

2
I've attached screenshots of the actual order so you can see exactly what the Judge has written (both pages). For context, the defence referred to in paragraph (1) was my original handwritten one. Grateful for any advice once you've had a look. Thanks


https://imgpile.com/p/61Efhum

3
Update: amended defence stage, would appreciate a sanity check before I file (deadline 24 June)

Update on my Euro Car Parks / Walsall Waterfront claim (one-letter keying error, tariff paid).
It wasn't discontinued. The court reviewed it on paper and made an order (dated 14 May 2026). The judge was critical of my original defence, it was handwritten and basically pleaded that the POC were defective and asked for strike-out, but didn't actually say I'd paid. Because it didn't deny the specific allegations, he's treated me under CPR 16.5(5) as having admitted I was the driver, that no valid ticket was displayed, and that this breached the contract — so he says the only live issue is the amount.
But the order gives me permission to file an amended defence by 4pm on 24 June 2026 (typed), with witness statements by 29 June and a paper disposal to follow. So I've got one shot to do it properly.

Recap of the facts:

Euro Car Parks, Walsall Waterfront (site 330104), 9 Aug 2024
Paid £3 evening tariff at 18:33 (bank) / 18:34 on the machine - terminal WLW07L, Tx ID 144163
Typed [WRONG-VRM] at the machine instead of my reg [MY-VRM] - one letter different
[WRONG-VRM] isn't a real registered vehicle, so plainly a typo
Registered keeper, not admitting driver, PCN checked as POFA-compliant
Appealed to ECP (rejected) and POPLA (rejected — they accepted I'd paid but said the ticket wasn't valid for the right VRM, and cited Beavis)
Claim is £170 (£100 + £70 "damages") + 8% interest + costs

POC (redacted): indebted for a PCN issued to [REDACTED] at Walsall – Waterfront; contravention 09/08/2024; pursued as driver for "No Valid Pay And Display/Permit Was Purchased", alternatively keeper under POFA 2012 Sch 4; claims £170 + interest + costs.

Draft amended defence:

AMENDED DEFENCE

(filed pursuant to paragraph 2 of the Order dated 14 May 2026)

The Defendant denies that the Claimant is entitled to the sum claimed, or to any sum at all. This Amended Defence is filed pursuant to the permission granted at paragraph 2 of the Order dated 14 May 2026. To the extent that the Defendant's previous Defence is taken, by operation of CPR 16.5(5), to have admitted any matter, no such admission was intended, and each material allegation in the Particulars of Claim ("the POC") is addressed below.

The Defendant is the registered keeper of vehicle registration mark [MY VRM] ("the Vehicle"). The Defendant does not admit being the driver, and the Claimant is put to proof of the driver's identity. The claim is understood to be pursued against the Defendant as keeper under Schedule 4 of the Protection of Freedoms Act 2012.

It is admitted that the Vehicle was present at Walsall Waterfront car park (site code 330104) ("the Car Park") on 9 August 2024, and that the Claimant operates the Car Park on a paid basis using Automatic Number Plate Recognition ("ANPR") cameras.
The POC allege that "No Valid Pay And Display/Permit Was Purchased." That is denied. The full applicable tariff of £3.00 (the evening tariff, valid up to four hours) was paid for the Vehicle on 9 August 2024 at 18:33, as shown by the payer's bank statement, and was recorded by the Claimant's own payment terminal (terminal WLW07L) at approximately 18:34 under transaction ID 144163.

In entering the registration at the terminal, a single-character keying error was made: "[KEYED VRM]" was entered in place of the Vehicle's correct registration "[MY VRM]". The two differ by one character only (the first letter); the remaining six characters are identical. The registration "[KEYED VRM]" does not correspond to any vehicle registered with the DVLA, and could only have been intended as the Vehicle's registration.

The Claimant's own transaction report (transaction ID 144163, terminal WLW07L, site 330104) records both the £3.00 payment and the keyed registration. The Claimant therefore held all the information needed to match the payment to the Vehicle — the correct sum, at the correct terminal and site, at the correct time, under a registration differing from the Vehicle's by one character and corresponding to no other registered vehicle. The Claimant nonetheless declined to match or refund the payment and instead pursued the full charge.

The Claimant has accordingly suffered no loss. The purpose of the charge is to secure payment of the tariff; the tariff was paid in full. This is not a case of overstaying, or of parking without payment.

The Claimant is a member of the British Parking Association ("the BPA") and an Approved Operator, bound by the BPA Code of Practice, which makes specific provision for keying errors. A minor keying error — a single incorrect character, or characters in the wrong order, is to be identified before any charge is issued and, failing that, cancelled at the first stage of appeal where payment can be demonstrated. Even an error treated as "major" permits recovery of no more than a modest administration fee (of the order of £20) where payment was made. The Defendant's error is a minor, single-character error. The Claimant failed to cancel the charge and instead pursued the Defendant for £170, in breach of the keying-error provisions of its own Code.

In these circumstances the charge is an unenforceable penalty. The Defendant is aware that in ParkingEye Ltd v Beavis [2015] UKSC 67 the Supreme Court held that a parking charge may be enforceable although it does not reflect a loss, where it protects a legitimate interest and is not extravagant or unconscionable. That case is materially distinguishable: in Beavis the motorist had overstayed the free period without paying, and the operator's legitimate interest lay in deterring overstaying to manage turnover of spaces. Here the full tariff was paid, there was no overstay, and the only "breach" is a single mistyped character that caused no loss and which the Claimant could trivially have resolved from its own records. There is no legitimate interest capable of justifying a charge of £100 (still less £170), and the charge is out of all proportion to any such interest.

Further or alternatively, any term purporting to impose a £100 charge on a motorist who has paid the full tariff but mistyped a single character of their registration creates a significant imbalance in the parties' rights and obligations to the detriment of the consumer, contrary to the requirement of good faith, and is an unfair term under section 62 of the Consumer Rights Act 2015. It is not binding on the Defendant.

The Claimant is put to strict proof of (a) its authority from the landowner to operate the Car Park, issue charges, and bring proceedings in its own name; and (b) that the signage was sufficiently prominent and clear to bring the alleged terms (including any requirement to enter the full, correct registration) to the driver's attention so as to form a contract.

The sum claimed is £170, described as "the total of the PC and damages." The advertised charge is understood to be £100. The additional £70 represents no loss or cost actually incurred, is an unenforceable penalty, and is not recoverable. The Defendant relies on ParkingEye Ltd v Somerfield Stores Ltd [2011] EWHC 4023 (QB), and notes that the Court has already observed, at paragraph (2) of the Order dated 14 May 2026, that a collection or late payment fee of £60 or £70 is an unenforceable penalty.

The claim for interest under section 69 of the County Courts Act 1984 is denied; no sum being due, no interest accrues.
In all the circumstances the Defendant denies that any sum is owed and respectfully invites the Court to dismiss the claim


Specific questions:

Given the CPR 16.5(5) deemed admission point, is the amended defence enough to re-open liability, or should I address the deficient original defence more directly?
Have I distinguished Beavis correctly (overstay without paying vs paid in full)?
Should I admit I was the driver and run a clean first-person witness statement, or stay keeper-only? POFA is compliant so I don't think keeper only buys me much?
My strongest point feels like ECP's own machine log showing my payment + the one-letter-off reg (which isn't even a real vehicle). Am I pitching that right?
Any tips on the witness statement / evidence bundle for a paper disposal?

Thanks all.

4
Yeah, I submitted my AoS via MCOL. Should I submit that defence now, or wait a bit closer to the deadline?

Just to check — the defence you’ve posted doesn’t mention that the tariff was paid (it was a one-letter reg typo).
Should I leave that out for now and stick with this short strike-out version, or should I add a line mentioning that payment was made?

5
Thanks for clearing that up, I understand now.

I’m currently at the stage where a County Court Claim has been issued.

The issue date is 31/10/2025, and I filed my Acknowledgment of Service on 06/11/2025 (defend all)

6
You need to post documentation rather than paraphrasing if you want advice here.

Fair point, here's the PCN.
https://imgpile.com/p/RELE1e5
https://imgpile.com/p/Uouysyc

My rushed submission to POPLA:
For the purpose of my report I have summarised the appellant’s grounds into the following points,
and have checked each point before coming to my conclusion. The appellant has stated that: • They
paid for parking and had a valid ticket. • The ticket displays their partial vehicle registration
number, which they assume mimics the way receipts do not show the full credit card number. • The
payment machine did not work so they paid by phone. • The operator has not honoured its
agreement by allowing motorists to pay by phone, then issuing them with Parking Charge Notices
(PCNs). • They will be making a complaint to the landowner. The appellant has also requested the
following evidence: • An explanation of the allegation and evidence; • A close up photograph of the
sign; • A record of payments made from three hours prior to the entry of their vehicle and three
hours after its exit; • Provide a copy of the contract between the operator and the motorist setting
out the terms and conditions; • A copy of the PCN setting out its reason for issue, address and date
and time of the event; • detail how the PCN was brought to their attention; • state whether the PCN
was issued under the Protection of Freedoms Act 2012 and state which liability type they are being
held liable under; • state the amount of the PCN; • explain the factual or legal basis for the amount
being claimed; and • provide a calculation for the amount of the charge and any interest. To
support their appeal, the appellant has provided: • A screenshot of their bank statement; • A copy
of the operator’s response to their appeal; and • A photograph of a sign. This evidence has been
considered in making my determination. After reviewing the operator’s evidence, the appellant has
referred to the operator’s transaction report and pointed out which transaction belongs to their
vehicle. The appellant has requested a copy of the full, unredacted report.



POPLA's response:
Before I begin my assessment of this appeal, I must advise that it is not POPLA’s role to source
specific evidence on behalf of either party; POPLA’s role is solely to assess whether a PCN was
issued correctly in the !rst instance. While I can see that the appellant has requested various
pieces of evidence within their grounds of appeal and comments, I will solely be addressing the key
grounds of appeal raised. When assessing an appeal, POPLA considers whether the parking
operator issued the PCN correctly and if the driver complied with the terms and conditions for the
use of the car park as set out on the signs. When parking in a private car park, the motorist forms a
contract with the operator by remaining on the land for a reasonable period. For the avoidance of
doubt, the signage at the site sets out the terms and conditions of this contract. Both the appellant
and the operator have provided photographs of the signage. In this speci!c car park, the terms and
conditions state that motorists must purchase a valid ticket for their full, correct vehicle registration
number, or have a valid paybyphone payment. The signs also state that a £100 PCN will be issued
for a breach of the terms. Within its evidence !le, the operator has provided a copy of the PCN
detailing all of the relevant information as requested by the appellant. For the avoidance of doubt,
the operator is holding the appellant liable for the PCN as the keeper of the vehicle under the
Protection of Freedoms Act 2012 as driver details were not provided within their appeal. In this
case, I can see that the PCN was issued for failing to purchase a valid ticket. The operator has also
provided screenshots of its payment reports, which demonstrate that a payment had not been
made in connection with the appellant’s vehicle that day. Within their appeal to POPLA, the
appellant has provided a screenshot of a bank transaction, demonstrating a transaction made to
the operator during their stay. Although I can see that the appellant paid for parking, it is evident
that they did not provide their full, correct vehicle registration number when doing so. By the
appellant’s own admission, their ticket/receipt contained their partial vehicle registration number.
The ticket would therefore not have been valid for the appellant’s vehicle. It is important to explain
that the site is managed by automatic number plate recognition cameras and it is therefore
imperative that motorists provide their full, correct vehicle registration numbers when paying for
parking. As the appellant did not do so, a PCN was automatically issued by the system as a
payment could not be traced in connection with their vehicle. While I acknowledge that the
appellant has indicated that the payment machine was not working, the appellant was able to pay
For the purpose of my report I have summarised the appellant’s grounds into the following points,
and have checked each point before coming to my conclusion. The appellant has stated that: • They
paid for parking and had a valid ticket. • The ticket displays their partial vehicle registration
number, which they assume mimics the way receipts do not show the full credit card number. • The
payment machine did not work so they paid by phone. • The operator has not honoured its
agreement by allowing motorists to pay by phone, then issuing them with Parking Charge Notices
(PCNs). • They will be making a complaint to the landowner. The appellant has also requested the
following evidence: • An explanation of the allegation and evidence; • A close up photograph of the
sign; • A record of payments made from three hours prior to the entry of their vehicle and three
hours after its exit; • Provide a copy of the contract between the operator and the motorist setting
out the terms and conditions; • A copy of the PCN setting out its reason for issue, address and date
and time of the event; • detail how the PCN was brought to their attention; • state whether the PCN
was issued under the Protection of Freedoms Act 2012 and state which liability type they are being
held liable under; • state the amount of the PCN; • explain the factual or legal basis for the amount
being claimed; and • provide a calculation for the amount of the charge and any interest. To
support their appeal, the appellant has provided: • A screenshot of their bank statement; • A copy
of the operator’s response to their appeal; and • A photograph of a sign. This evidence has been
considered in making my determination. After reviewing the operator’s evidence, the appellant has
referred to the operator’s transaction report and pointed out which transaction belongs to their
vehicle. The appellant has requested a copy of the full, unredacted report.for parking. The operator’s transaction reports also demonstrate that many other motorists were
able to pay by machine/by phone. I am therefore satis!ed that there were working payment
methods. With regards to legitimate use, section 17 of the British Parking Association Code of
Practice sets out how parking operators must address appeals from motorists who have paid, but
did not provide their full, correct vehicle registration number when doing so. In this case, the
appellant did not provide the operator with any evidence of their payment at the !rst stage of
appeal. As the operator was unable to locate a transaction with a similar vehicle registration
number to the appellant’s within its reports, it was unable to determine whether a payment was
actually made for the vehicle, for the correct location. As such, the operator was not able to take
this into consideration and respond to the appellant’s appeal accordingly. I acknowledge that the
appellant has provided a copy of the operator’s response to their appeal, but this does not a"ect
the validity of the PCN. In terms of POPLA’s role, we can only assess whether the parking conditions
were breached. I understand that the appellant has stated that they will make a complaint to the
landowner, but this cannot have any bearing on my decision. Furthermore, the appellant appears
to be questioning the amount of the parking charge. For the avoidance of doubt, the charge does
not represent a loss. The Supreme Court considered private parking charges in a high-pro!le case,
Parking Eye v Beavis, and decided that a charge did not need to re#ect any actual loss incurred by a
parking operator or landowner; the charge simply needed to be in the region of £85. The Court’s
full judgement in the case is available online should the appellant want to read it. After considering
the evidence from both parties, I am satis!ed that the appellant did not make a valid payment for
their vehicle and therefore did not comply with the terms and conditions of the site. As such, the
parking charge has been issued correctly and I must refuse the appeal.

7
So, what has gone on prior to this court claim?

What have you received and what have you done?

As this could have been dealt with earlier.

Thanks, @Dave65 — here’s the timeline and what I’ve done.

What I received

- PCN from Euro Car Parks (keeper notice) – Walsall Waterfront
- Reminder and debt collector letters
- Letters from the solicitors (including the Letter of Claim)
- County Court Claim Form

What I did

Appealed to Euro Car Parks as keeper (paid tariff; car reg mistyped by one letter). Rejected

Appealed to POPLA with bank statement (18:33 payment on 09/08/2024), machine log showing the mistyped reg at ~18:34 (Tx ID 144163, WLW07L, site 330104), proof the mistyped reg isn’t a real vehicle, and the Single Code point about keying errors. Rejected

Ignored debt collector demands

Sent a Subject Access Request to ECP

Filed Acknowledgment of Service (defend all)

Sent a CPR 31.14 request to the solicitor for contract/signage, landowner authority, ANPR, unredacted keyed reg logs, payment reconciliation for Tx 144163, DVLA/KADOE for the pleaded reg, and a breakdown of sums

Drafting defence covering payment made, keying error, no loss or legitimate interest, POFA compliance, signage and standing, and unrecoverable add-ons

Why it wasn’t resolved earlier:
- ECP rejected despite proof of payment and obvious keying error
- POPLA also rejected
- Driver identity not admitted; proceeding to defend in court

- POPLA refused my appeal. They say their role is only to decide if the PCN was issued “correctly” at first instance based on the operator’s evidence, not to source evidence or apply court rules.
- They relied on the operator’s payment reports saying “no payment traced” to my car reg, and on signage stating the full, correct reg must be entered.
- They accepted I paid, but said my ticket wasn’t valid because the car reg was mistyped.
- They cited BPA Code guidance and Beavis, saying the charge doesn’t have to represent loss.

8
It might be worth posting up the PCN if you have it. It can then be examined for non PoFA compliance.

Your defence is clearly very strong so would expect them to discontinue.



The PCN has been approved as compliant by PoFA

9
Hi everyone,

I’ve had a County Court claim come through from Euro Car PArks . I paid for parking, but I made a small typo in the car registration — just one letter off. I’m the registered keeper and not admitting who was driving.

Particulars of Claim (with reg redacted):

1. The Defendant (D) is indebted to the Claimant (C) for a Parking Charge (PC) issued to vehicle [REDACTED] at Walsall - Waterfront.
2. The date of contravention is 09/08/2024 and the D was issued with a PC by the Claimant.
3. The Defendant is pursued as the driver of the vehicle for breach of the terms on the signs (the contract). Reason: No Valid Pay And Display/permit Was Purchased.
4. In the alternative, the Defendant is pursued as the keeper pursuant to POFA 2012, Schedule 4.

The Claimant claims:

1. £170.00 being the total of the PC and damages.
2. Interest at 8% p.a. under s.69 County Courts Act 1984 at £0.04 per day until judgment or payment.
3. Costs and court fees.


Key facts of the parking fine:

Location: Walsall – Waterfront (site code 330104), terminal WLW07L
Date/time: Friday 09/08/2024 – payment made at 18:33 (bank record) / approx. 18:34 (machine)
Amount paid: £3.00 (evening tariff, up to 4 hours)
Car reg entered at the machine/app: [REG-L] – same as my real reg but with one letter different
Car reg on the claim form: [REG-Y]
My actual car reg: [MY-REG]


Court timeline:
Issue date: 31/10/2025
Deemed served: 05/11/2025
AoS filed: 06/11/2025 (defend all)
Defence deadline: 03/12/2025 at 4pm


What I’ve got as evidence:

- Bank statement showing £3.00 paid at 18:33 on 09/08/2024
- The parking company’s own machine log showing [REG-L] at 18:34, Tx ID 144163, terminal WLW07L, site 330104
- Proof that [REG-L] isn’t an existing registration (so it’s clearly a typo)

What I’ve done so far:

Submitted the AoS online (defend all)

Sent a CPR 31.14 request to the solicitors asking for:
• the contract/signage and landowner authority
• ANPR data
• unredacted keyed car reg/payment logs for 18:20–18:45
• payment reconciliation for Tx ID 144163
• DVLA/KADOE data for [REG-Y]
• breakdown of the amount claimed
• explanation why the [REG-L] payment wasn’t matched or refunded

I also mentioned the Private Parking Sector Single Code of Practice (June 2024) – it says operators shouldn’t pursue charges for accidental keying errors. Minor keying errors should be cancelled, and major errors should only result in a £20 admin charge if payment was made.


Can someone please check over my defence points below?
Any advice on how to phrase the bit about burden of proof and payment reconciliation?
Should I chase the solicitors next week if they ignore the CPR request, or ask for a short extension under CPR 15.5?
If anyone knows Walsall Waterfront, is there anything notable about the signage or ANPR setup there?


Defence outline (draft)

Deny the claim in full.

I’m the keeper of [MY-REG]. The Particulars refer to [REG-Y] and allege “No Valid Pay & Display/permit Was Purchased.”

The parking fee was paid. Any issue arises purely from a typo when entering the car registration.

The claimant’s own log shows [REG-L] at 18:34. My bank shows payment at 18:33. They’re put to strict proof of non-payment.

Particulars are vague and don’t meet CPR 16.4/PD16 requirements.

The claimant must prove that [REG-Y] exists and explain why a paid transaction under [REG-L] wasn’t reconciled or refunded, given [REG-L] doesn’t correspond to any real vehicle.

If relying on keeper liability, they must show full compliance with POFA 2012 Sch 4.

Any sums beyond the original PCN are unrecoverable double recovery (POFA Sch 4 para 4(5)).

They must also prove standing (landowner authority) and adequate signage.

The Single Code says accidental keying errors shouldn’t be enforced; for major errors, the max charge is £20 where payment was made.

I’ll ask the court to dismiss the claim. Alternatively, limit it to the original PCN only, with costs for unreasonable conduct under CPR 27.14(2)(g).

Evidence ready to upload (all redacted):

Claim form
Machine log showing [REG-L] entry (Tx ID 144163, WLW07L, site 330104)
Bank statement showing 18:33 payment
Screenshot proving [REG-L] isn’t a valid car reg
Any signage photos (if I can get them)
Any feedback would be really appreciated

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