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Messages - Mustek

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1
@DWMB2 Fair, I'll scrub my post so it won't be mistaken later.

2
Removed - See below.

3
Do not identify the driver, show the back and can you confirm you've only stopped to give way and then continued on?

As this is airport land, it's subject to the airport bylaws. It means the parking company has no way to keeper liability.
This is why it's important not to blab the driver.

4
Private parking tickets / Re: Airport
« on: April 30, 2026, 02:08:24 pm »
Ah so I should say that to mediator if they probe my defense. Think that makes more sense. But what if they say they are qualified to probe my defence.

Thanks
Dave

They aren't, they won't.

If you want to do the bare minimum, offer £0, reject any counter-offers, and that's where mediation ends.

5
This is what I'm aiming to send them.

Emails: ukcustomercomplaints@apcoa.com, dpo@apcoa.com

Quote
Formal Complaint and GDPR notice

Penalty Notice ref: <<REF>>
Date of alleged offence: 16 October 2025

To whom it may concern,

I am the keeper of the vehicle referred to within the penalty notice mentioned above, and have - on your instruction - received a threatening letter from Debt Recovery Plus.
This letter is dated 24 April 2026.

As you should be aware, penalty notices can only be prosecuted within 6 months of the alleged offence, it is now past that and is statutorily barred.
Referring this matter to debt collectors AFTER this period is a blatant disregard to my data protection rights, as it should not have happened to begin with.

As a result, I demand that:
1: You provide a reason why you have passed my details on to Debt Recover Plus; And
2: You close your case; And
3: You recall these debt collectors; And
4: You confirm that you have removed my details and require the same from anyone you have shared my details with.

I also seek confirmation that you have self-reported this to the Information Commissioners Office about this blatant breach of my data protection rights.

For the benefit of any doubt, I will not interact with any debt collectors and I will not be paying anything. Any further letters from them will be seen as harassment.
Should this matter be referred to court, I will be defending it and claiming costs for unreasonable behaviour.

I expect a full and complete resolution from you on or before 30 June 2026.

Regards,
<<NAME>>

6
Heya,

Took them a while but finally got a useless debt letter from Debt recovery plus.
Not gonna post it because it's the standard threat tactics of 170 quid.


What I do want to know is the following:
Penalty notice was dated 16/10/2025, debt recovery letter is dated 24/04/2026.
Penalty notices time out after 6 months, so they're out of time to prosecute.

Here's the question:

Do I ignore, or do I complain to APCOA that they're trying to recover an alleged debt for a penalty notice that is outside the statute of limitation to prosecute?

7
Point 1 is not right, NTKs are presumed delivered 2 working days after posting. That would put presumed delivery on 23/02/2026, within the allowed timeframe. Delays in postal processing are outside the control of Parking Eye.

Can you confirm if this was appealed at the appeals stage and if the driver was revealed?

8
The advice will always be to search the forums are there's countless examples on these standard proceedings. It's always going to be faster than waiting on someone to respond with the same info.

Here's one such example:

It's just bog standard boilerplate stuff. You will receive a letter from DCB Legal confirming that their client has received a copy of your defence and their client intends to proceed. They will include a copy of their N180 Directions Questionnaire which you just file away.

Eventually you will receive your own N180 DQ and you will follow the instructions below on filling it in and who and how to send it. Eventually you will receive a letter telling you about your telephone mediation appointment which is just a formality and is nit part of the judicial process. You will simply offer £0 and it will be over in minutes.

Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.

9
You're almost guaranteed a rejection from the IAS. This is standard operating procedure. They say they're independent, they're not.

1. Loading/Unloading is not considered parking according to Jopson v Homeguard (2016)

2. The Notice to Hirer (NTH) does not meet the strict requirements of POFA. Namely, there's no period of parking.

3. Please check if you have received the following along with the NTH, as I'm pretty sure you haven't:
A statement that the vehicle was hired by you, a copy of the hire agreement and a copy of a statement of liability (As required by POFA 14(2))

4. There was no mandatory consideration/grace period granted.


There's probably other things that are wrong, but these already caught my eye.

10
Private parking tickets / Re: PCN from UKCPS limited
« on: April 01, 2026, 04:43:51 pm »
Have a look around the forum, there's plenty of examples. I quoted one such:

Mediation is not part of the judicial process. There is no judge or solicitors involved.  The only compulsory element is to "attend" the mediation phone call.

Mediation is not the place to argue the legal merits of the case. Simply decline to discuss details – The claimant has your defence. The mediator is not legally trained and must not offer an opinion on the merits of yours or the claimant position. If they do, you enquire as to what their legal qualification is for their opinion and you inform them that you will be raising a formal complaint about their conduct.

Your position is that the claim is without merit, and your offer is £0. Once it’s clear there is no agreement, the mediation should quickly conclude. The case will then proceed to allocation.

11
I would not put an appeal in a GDPR request, as the department that handles these requests is likely to not be the same as those who handle appeals. It's also unlikely to be accepted as the PCN has already passed the appeals stage.

If you would like a copy of the PCN, I'd simply ask to provide a copy of all previous correspondence sent to you.

Keep any defences for if and when you receive the letter of/before claim and then come back here so a suitable response can be drafted. They have 6 years from the date of the alleged contravention to do so, so please keep copies of any correspondence, just in case.

If you want to have a look for previous threads with similar situations, you can use this search query. That should hopefully put your mind at ease a bit. I could not find any that resulted in anything beyond the threatening debt recovery agencies.

12
(Image from May 2025, shows a small parking restriction sign. It prohibits motor home parking between 11pm and 7am: Streeview)

13
Quote
Is that not counterintuitive as it gives them more information?

They already have the registered keeper's details from their initial DVLA query against the vehicle's reg.
The person who owns the vehicle needs to get the records updated as APCOA currently holds 2 addresses, if they ever decide to go to court, you'd want them to have the correct address to prevent a judgement in default.

So it's in the keeper's best interest to have those details amended. As for re-serving the PCN, they may do that, or you can specifically request that in the GDPR request as well.



Quote
How did they get the number

They've likely used a tracing agency, or if the APCOA app was ever used to pay for parking, they may have simply obtained it from that, as it would've been linked to the vehicle's reg. And it clearly was successful as they were able to contact the right household.

14
Send a data rectification notice to APCOA stating the Registered Keeper's new address and also explicitly demand they erase your previous address and notify you when that is done.

Furthermore, do not interact with Debt Recovery Plus, they are debt collectors who have no powers. The advice is to block and await a letter of/before claim. The general consensus is that "APCOA don't do court", so that may just never happen.

As a note, Stansted Airport is not relevant land, so the parking operator only has the power to pursue the driver. Never identify who the driver was. Only respond as the Registered Keeper.


Email: dpo@apcoa.com

Quote
Subject: Data Rectification and Erasure Notice – PCN Reference: [PCN Number]

To the Data Protection Officer,

I am issuing this notice to require the immediate rectification and erasure of my personal data in line with Article 16 and Article 17 of the UK GDPR.

Please amend your records to reflect my current address for service:

[Your New Address]

I further require that you erase all records containing my previous address from your system and databases.

Additionally, you must notify any third parties to whom my personal data has been shared, including debt collection agencies, legal representatives, or other associated entities, instructing them to update my address and erase any reference to my previous address.

For verification, I enclose a copy of my V5C document showing my updated address. No further evidence is required.

You are required to confirm in writing within one month that this rectification and erasure have been completed, including the names of all third parties notified.

Yours faithfully,

[Your Full Name]

15
Private parking tickets / Re: Smart Parking PCN
« on: March 31, 2026, 04:25:37 pm »
Adding my 2 cents here in case they do allow an appeal.


Date of Contravention: 14/12
Date of Notice: 24/12

Date of presumed delivery: (2 working days after notice date): 30/12
Assuming non-working days: 25/12 (Xmas), 26/12 (Boxing day), 27/12 (Saturday), 28/12 (Sunday)

So that's presumably out of time (I count 15 days from the day after the contravention date)

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