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Messages - Amanda23

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Private parking tickets / Re: Smart Parking PCN and now received a DCB Legal Letter of Claim
« on: January 05, 2026, 04:06:50 pm »
@jfollows thank you. I think I just wanted to get a bit of reassurance that I'm still in a strong position as I've never done anything like this before and I'm a panicker! Thank you for your advice - I'll continue to sit tight.

Thanks
Amanda

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Private parking tickets / Re: Smart Parking PCN and now received a DCB Legal Letter of Claim
« on: January 05, 2026, 03:45:36 pm »
Hi,

I just wanted to check in on this and get some more advice. I followed the instructions and emailed the exact wording as per @b789 (thanks again for all your help!)

I didn't hear anything for a while but have since received this email which I have attached. I've attached it on this link but please let me know if it doesn't work. https://ibb.co/7JG2cqhH

They haven't attached any of the documents requested in their email reply as they deem them to be not relevant to the dispute. They have also offered to settle the case if I pay £60 as opposed to the £170 in dispute.

I just wondered if you'd recommend settling at this point and avoid it going to court or if this suggests their on the back foot and I should continue to hold out.

Thanks again for your help1 

Thanks
Amanda

3
Private parking tickets / Re: Smart Parking PCN and now received a DCB Legal Letter of Claim
« on: November 07, 2025, 04:26:30 pm »
@InterCity125 thank you - the help from you guys on here is really appreciated!

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Private parking tickets / Re: Smart Parking PCN and now received a DCB Legal Letter of Claim
« on: November 07, 2025, 03:41:53 pm »
Thank you @b789! Apologies, I missed the notification that I'd had a reply. I didn't take a screen shot of the appeal (kicking myself now!) - just a screenshot of the confirmation that the appeal had been received and that I would be sent the decision soon. Although I never actually received anything from them to say what the outcome was. I didn't appeal to POPLA - should I have? Is this something I should do now?

I'm sure I didn't identify the driver - although I can't remember the actual wording so I'm a bit concerned about this. It's over two years ago but I'm sure I just referenced the inappropriate length of time they'd taken to issue the PCN. Am I able to request the appeal from Smart Parking under GDPR? Or wouldn't you recommend this?

That's good to know that the NtK isn't PoFA compliant. Out of interest, where does it fail? I was going to say so I know for future reference but I'm hoping this doesn't happen to me again!

Thanks again for all your help, I really appreciate it!

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Private parking tickets / Re: Smart Parking PCN and now received a DCB Legal Letter of Claim
« on: October 30, 2025, 11:47:07 am »
https://ibb.co/VpP1Fhyz

https://ibb.co/jZQWYQ38

I followed the instructions and uploaded the scans of the docs to imgbb so hopefully that works!

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Private parking tickets / Re: Smart Parking PCN and now received a DCB Legal Letter of Claim
« on: October 30, 2025, 11:32:38 am »
Hi,

Thank you so much for your help. Definitely feeling less panicked about it now! I will read up on the info in the link and will send the email to dcbl as per @b789 this weekend.

I have attached scans of the original PCN and letter of claim with my details redacted in case it's relevant.

Thanks again for your assistance, I really appreciate it!

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Private parking tickets / Smart Parking PCN and now received a DCB Legal Letter of Claim
« on: October 29, 2025, 03:28:50 pm »
Hi,

Apologies, I'm unsure if I'm supposed to start a new topic or reply to an existing one but I need some help!

I received a PCN dated 12/09/23 for a parking offence on 12/08/23 from Smart Parking Limited for going 16 mins over on a 4 hour parking session as my friend stepped on a wasps nest and two of us got several stings (I know it sounds like I'm making it up but I'm not - I ended up going to the doctors a couple of weeks later as they were all infected!) The letter arrived on 27/09/23 so around 6 weeks after the 'offence' and 3 weeks after it was dated. This meant I was outside the 14 days to pay the reduced fine. I appealed online (and have confirmation it was submitted) but didn't confirm I was the driver, I just said that it had been sent an unreasonable amount of time after the offence. I never heard anything further from Smart Parking regarding the appeal.

I then received several letters from Debt Recovery Plus and a couple from CST Law throughout 2024 - after googling it I ignored them. It went quiet until August this year when I received a noticed of debt recovery from dcbl (Direct Collection Bailiffs Ltd) and then another in September - again, I ignored them.

On 21st October I received a 'Letter of Claim' from dcb legal ltd (Civil and Commercial Litigation Solicitors) I'm loathed to pay the £170 as my friend was actually driving (and paid for the parking on her app) and I might have been inclined to pay the reduced fee of £60 for ease but wasn't given the opportunity given how late they sent the letter. I've also read something along the lines of them having to issue the fine within 14 days? The letter states that if I don't pay the £170 it's "likely to result in a claim being issued without further notice" so I'm wondering if now's the time to take action and I need to pay it? Or if there is another course of action I can take? A google search brings up things about responding to the solicitor and issuing a Subject Access Request to Smart Parking but I wanted to get some advice before I take any action.

Again, apologies if there's a thread I should have read before writing this. The panic is starting set it!

Thanks a lot for any help anyone can offer!
Amanda

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