Free Traffic Legal Advice

it does sound like the store staff just didn’t want to get involved.
I might try again with someone else at a quieter time. After reading some similar cases on here, the point about the NtK potentially missing important bits is very valuable. Thanks for pointing it out @RichardW.

Hello,
Can anybody advise on this parking charge notice from Euro Car Parks please, is this worth appealing?
The registered keeper has received a Parking Charge Notice from Euro Car Parks relating to a stay at an M&S car park in Beckenham. https://maps.app.goo.gl/WWUkitS3TRQ2GaYx8

Car park limit: 90 minutes
ANPR recorded stay: 1 hour 43 minutes (entry 13:15:32, exit 14:58:24), with ANPR photos of the vehicle number plate on entry/exit
Date of event: 6 April 2026 (Bank Holiday Monday)
PCN issued: 13 April 2026
£85 charge, reduced to £50 if paid within 14 days

The driver entered the car park and, due to it being a busy bank holiday, it took some time to find a space.

Signage is present at the entrance, near the shop entrance, and in parts of the main car park. However, the driver eventually parked in a smaller bay (approx. 6 spaces) on the opposite side where there were no visible signs at all (photos available).

On leaving, there was congestion: a one-way exit with no alternative routes, and a queue of cars waiting at traffic lights with a long cycle. This caused delays exiting the site.

The Notice to Keeper is dated 13 April but was only received on 20 April, so a week of the reduced payment period has already passed.

Any guidance on the best approach and likelihood of success would be much appreciated. Is it worth appealing to Euro Car Parks first (and then to POPLA if rejected)?

Many thanks in advance.

photos uploaded on ibb, links here:
 
https://ibb.co/Cptrk593
https://ibb.co/3549mbCH
https://ibb.co/gFTP259r
https://ibb.co/LDB03Tym
https://ibb.co/M5Dyyf6P
https://ibb.co/cc2x594W
https://ibb.co/MyV5sv57
https://ibb.co/xKKWcMtL
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https://ibb.co/5hXF0vmJ
https://ibb.co/S433zzND
https://ibb.co/k2C7MH8b
https://ibb.co/d0WqMQKF
https://ibb.co/V0gnX0qj
https://ibb.co/mCh7tP4g
https://ibb.co/sJ1wF0CJ

You need to draft something in your own words about the sign issue. As it stands their pic is what they'll show the adjudicator so you need to get ducks in a row to back up your case.

@stamfordman, I am trying to submit my formal representation, but can’t find where and how to do it. The notice to owner mentions that there is a separate sheet to consult to fo the representations but there was no separate sheet enclosed. Is there a website I can go onto to submit my representation online? The Bromley council/parking link opens up the page with the council’s evidence and option to appeal again but no option to submit representation. The notice to owner also provides a postal address but it’s impractical in this case as I need to attach my photo and video evidence and I need to have some tracking opportunity. Please can you advise how to go about submitting my representations correctly? Thank you in advance.

Thank you. If there is a chance to get this PCN cancelled, I’d like to appeal. The logbook has the correct address.

Thank you for responding, will wait for the nto.

Thank you, Stamfordman, I would be happy to get a chance to fight this ticket. How would I proceed with the appeal? Would you be able to advise please?

The sign was installed recently, approximately two weeks before the incident. It is very poorly maintained. I have observed it over the past few weeks and it remains in poor condition; even yesterday it was still turned away, suggesting that it is being moved or rotated regularly.
Regarding the bay markings, they are quite faint. I parked across two bays because that was where space was available between the cars already parked. Do you think I still have grounds to appeal, or would this be difficult to prove, as the other expert suggested?

Here is the rejection letter
https://ibb.co/nNWmPjz3
https://ibb.co/k2WcQbHT
I submitted my appeal on 11 October and included reasons that I originally posted here too. That sign is still turned away from the road. This is obviously a trap for motorists. I spoke to some drivers who were parked there on other days and they were unaware of the sign as they didn’t see so they didn’t pay and were just lucky the wardens didn’t come check then. So, the advise is to just pay, right?

I have just went to the same place to check the signage again and can see that the parking sign is still turned away from the road. It looks like someone is tampering with this sign as the metal tape the sign is fixed on appears to be tampered with. There are no other signs on that road apart from the Enterprise Car club sign at the top of the road, that sign was there for a long time and applies to a couple of designated places. There is also an empty pole just opposite the entrance into the train station (with nothing on it), this pole is maybe about 15-20 meters away from the pole with the turned away parking notice sign on. It is unclear whether this sign is in operation as there are no other visible signs there. If it is in operation, then it would be a very recent change - a couple of weeks max, before there was no restriction whatsoever. And the fact that there is another blue signage related to the train station on the same pole, it diverts attention and obscures the parking signage especially that it is turned away from the road.
https://ibb.co/TqHTk5K9
https://ibb.co/n8Y32rMH
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https://ibb.co/YxmYNbw