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ANOTHER WIN

I just got a letter in the post today from TFL waiving my PCN



Hurrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrray !!!!!!!!!!!!!!!

Many many thanks guys

The Blackwall Tunnel was always free to use, going back years. The new toll charge only became payable when the new Silvertown Tunnel was completed and opened to traffic on the 7th April 2025. So the Silvertown has been chargeable since inception.

Mention that you weren't aware that charges had been introduced on the previously free Blackwall tunnels. Since you don't live near the crossings you would never have received any of the publicity material concerning the new charges. Terribly sorry, an honest mistake, first offence that could happen to anyone and now that you know you will make sure to pay-up next time. It's worth a go.

super many thanks



Hello
APPEAL AGAINST PCN XXXXXXXX

I hereby want to use this medium to appeal against the above issued PCN XXXXXXXXX

I live in Yorkshire, and was visiting my family in London for the weekend and drove past the Dartford bridge and avoided central London congestion charges

On getting back home, I went online and paid the Dartford crossing, ( Kindly see attached evidence) and went on the government website www.gov.uk to search if, I had any other outstanding charges and inputted my vehicle reg, but nothing came up

I hereby ask this charge be waived as a one time GESTURE OF GOOD WILL


REASON FOR WAIVER

1. Firstly I am a software developer and currently out of work. As I lost my job and currently searching for a new job

2. I honestly did not see any signs of payment reminders while driving through

3. I have driven past the tunnel a couple of years back and again never saw any signs

4 Going online, see attachments. I realized this charge was only recently introduced  7th April 2025

In light of the above

I hereby request as a gesture of good will and owing to my currently circumstances of being unemployed to kindly waive the charges

As I have a teenage daughter and currently paying child maintenance and struggling


Many thanks

Please tell us the details of your journey. On the face of it, it seems you paid for the wrong Thames crossing.

I live in yorkshire and drove to London for a wedding and spent the night. I missed my turning, so had to go over the dartford bridge to get to south London SE28, then proceeded to the venue at n17 6ur.

Then the next day, drove to w21ux and then back to yorkshire

On getting home, I went online to pay the dartford charge and on gov.uk to check if there are any other charges and saw none, until this PCN arrived

Please advice

many thanks

You've been on this forum before so you should know the rules.

Please only redact or obscure your name & address where present. Leave everything else visible. That's in the instructions that our global moderator @John U.K. linked to and re-iterated in his response to your initial post.

My sincere apologies, a lot on my mind. Just lost my job, so trying to multi task. Kindly see updated attachments

hi guys
I got a PCN this morning from  blackwall & silvertown tunnels for £90.

I was in London for a wedding and drove past dartford and went online and paid, I also went on the gov.uk website to check if I have other outstanding PCN, but saw none

HOw do I appeal or go about it ?

Please advice


Many thanks

You can post the PCN but I have to say it is likely you can only ask for discretion which they are most likely to deny.

The congestion charge times takes a second to check and you had 3 days to pay after being in the zone.

to be honest, I wasnt thinking.

that day, someone ran into me from behind while getting off the motorway into essex. he admitted 100% liability, as I was stationary.

I live in Yorkshire 4 hours from london and when I got home I was having whiplash, heart palpitations, headache etc so was advised to switch off and rest, hence the PCN came in

I have explained all this and appealed it, hopefully a favourable outcome

thanks

I got a response from bpa today. I think they misunderstood my complaint. However. I still have the pending complain with smart parking. So I guess I will wait for their response


Thank you for your enquiry.
Our Role
Our role as an Accredited Trade Association is to investigate alleged breaches of our Code of Practice where evidence can be supplied and our members internal complaints policy has been exhausted. We are unable to become involved in individual Parking Charge disputes.

Appealing the Parking Charge
I note that you have appealed to the operator and the independent appeals service, POPLA, who have both rejected your appeals which means you have exhausted the appeals process. As POPLA is an independent appeals service, we are unable to become involved and we cannot compel them to overturn a decision.

Next Steps
If you believe that there has been a breach of our Code of Practice you must first submit your complaint directly to the operator using their internal complaints process which can be found here - https://www.smartparking.com/uk/uk-complaints-policy

If you believe the alleged breach of the Code of Practice has not been addressed in your complaint outcome, we require a copy of this and supporting evidence before becoming further involved.

Kind regards

Xxxx xxxxx
British Parking Association