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Messages - Pineapple123

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1
Private parking tickets / Re: Letter Before Claim Moorside Legal
« on: August 27, 2025, 11:44:42 am »
Hi @b789. Thanks for getting back to me.
I logged onto the portal and the link to view documents wasn't even working so I have tweaked your email slightly and sent the below. 

Dear Sirs,

Thank you for your email. I do not consent to using your portal; please correspond by email or post.

The documentation you claim to have uploaded on to the portal is not showing and therefore I am unable to check you are now complying with the relevant legal obligations required.

Your 7-day demand is inconsistent with the PAPDC. The earliest you could properly issue is 30 days after you provide the requested documents to me by email or post, and (if applicable) 30 days from receipt of my completed Reply Form, whichever is later. Uploading to a portal I have not agreed to use does not amount to provision, particularly when the documents are not viewable and the reported link is not working.. Please confirm you will not issue while the above documents are outstanding.

For the avoidance of doubt, I dispute the debt. Any attempt to recover an additional £70 is an impermissible double recovery. Trade association codes do not override statute or the small-claims costs regime; the add-on is not recoverable (see Excel Parking Services Ltd v Wilkinson (HHJ Jackson, 2020)).

Once you provide the documents listed, I will consider my position and return the Reply Form. If you issue proceedings without first complying with the PAPDC, I will seek a stay with directions and costs for unreasonable conduct under CPR 27.14(2)(g), relying on Webb Resolutions v Waller Needham & Green [2012] EWHC 3529 (Ch), Daejan Investments v Park West Club (Part 20) [2003] EWHC 2872, and Charles Church Developments v Stent Foundations [2007] EWHC 855.

Please confirm that you will correspond by email or post and provide the above documents.

Yours faithfully,

Name, address and e mail

2
Private parking tickets / Re: Letter Before Claim Moorside Legal
« on: August 26, 2025, 02:46:04 pm »
Hi @b789
I have received the following reply from Moorside today.
My questions are
1) Do I log in to view the documents they say they have added
2) Should I now pay?
Thanks

We write in relation to the above matter.

Please liaise with us via our customer portal moving forward, as emails to our help inbox will not be addressed.

 

Documentation requested has been uploaded to our portal including your appeal rejection letter from our client.

 

Our answers to your questions are as follows:

 

The additional charge which has been levied on your Parking Charge of £70  is the amount set out in both the British Parking Association and International Parking Community Codes of Practice as the amount which may be added to a Parking Charge when a Parking Charge remains unpaid and when further recovery is required. Our Client is a member of the IPC which is a government approved Accredited Trade Association (ATA) for Private Parking. Our Client adheres to the ATA’s Code of Practice. The £70 does not represent the cost of recovery but is a reasonable amount in relation to the Parking Charge amount, in order to encourage early payment of the Parking Charge without the need for debt recovery. It is a fair amount set by our Client’s government-approved Accredited Trade Association Code of Practice. There are however also costs incurred by our client in relation to debt recovery services.

 

 

By entering and parking the vehicle on our client's private land, you agreed to enter into a contract with our client and to be bound by the terms and conditions of that contract. The terms and conditions were clearly displayed at the entrance and in prominent places within the car park. Due to your failure to comply with the terms and conditions, our client has issued the PCN therefore if we are instructed to issue a claim the reason would be for Unpaid parking charges/ breach of contract.

 

We ask that you make the full payment of £170.00 within 7 days of receipt of this email.

 

You can make payment in the following ways: 

Contact us on 0330 822 9950 (our opening times are Monday- Friday 9:00- 17:00);
portal.moorsidelegal.co.uk - Login to our portal
https://pay.moorside.legal - Quick Pay
 

If you fail to respond or make payment, we may be instructed by our client to issue legal proceedings against you. This will incur further costs and fees that will be added to the outstanding balance. You may wish to seek independent legal advice. 

3
Private parking tickets / Re: Letter Before Claim Moorside Legal
« on: August 13, 2025, 05:31:38 pm »
Thank you so much @b789. I will e mail over and see what they come back with

4
Private parking tickets / Letter Before Claim Moorside Legal
« on: August 12, 2025, 03:56:35 pm »
Hi all

Please can I have advise on how to respond to this letter from Moorside Legal. It also doesn't have a date to respond by, a breakdown of costs or threat inflicted a CCJ which I have seen on other Letters Before Claims.

PCN incurred a few years ago for parking in a car park owned by a fast food franchise for patrons only. It was exactly opposite a soft play so I mistakenly thought I had parked in the right place. I did not see a sign and was in a rush as one of my toddlers needed the toilet. As soon as we went into the soft play, the lady at reception had seen me park there and advised I should move the car to avoid a ticket, which I did immediately (once little one had been to the toilet).
I did dispute the charge but they rejected it and I have not responded to any letters since.

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