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Messages - Joe_411

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Hi, I did message the landlord and managing agent but the managing agent has said they can’t do anything as it is down to PCM.

I will attach their correspondence.
It’s frustrating. It’s like I am going round in circles.
Could you advise next steps as they haven’t been able to settle this PCN. I am happy to take this to court as it wasn’t my fault.

5
See below message you drafted for me to send.
Which I sent to building management and PCM.



Subject: Unlawful Parking Enforcement, Trespass & Vicarious Liability

Dear [Managing Agent/Landlord's Name],

I write regarding the continued harassment and unlawful conduct of PCM UK Ltd, who have issued multiple speculative invoices (PCNs) against my vehicle parked in the space allocated with my tenancy at [Property Address].

The facts are not in dispute:

• I moved into the property on 5 April 2025. The parking space forms part of the demised premises and is included in the rent.
• No permit was provided upon move-in. The landlord initiated the permit application on 1 April, with multiple chasers sent through May and June. PCM responded only on 16 June, issuing a temporary permit valid until 2 July.
• During this administrative failure—entirely outside my control—six PCNs were issued, two escalated to Trace Debt Recovery.
• Appeals were submitted for all PCNs. PCM responded to only two, both rejected.
• Crucially, PCM sent correspondence to my old address, despite DVLA records being updated. I only received the rejection due to my former landlord’s intervention. PCM and Trace have refused to correct this or pause enforcement.

Let me be clear: There is no clause in the tenancy agreement requiring the display of a permit, nor any obligation to submit to the terms of signage erected by a third-party, unregulated private parking firm. Any application for a permit was made out of courtesy, not necessity.

Legal Position

Under Section 11 of the Landlord and Tenant Act 1985, I am entitled to quiet enjoyment of the property, including the parking space. The continued interference by PCM constitutes a breach of this statutory duty.

You are either the principal or have appointed PCM as your agent. In either case, you are responsible for authorising and enabling their conduct, and will be held liable for any unlawful interference with my tenancy rights. If you should attempt to claim this is “out of your control”, then I invite you to clarify who is the monkey, and who is the organ grinder in your contractual relationship with PCM?

Final Warning

I do not intend to engage further with PCM or any third-party contractor who lacks authority to issue PCNs against a vehicle lawfully parked in my demised space. Any litigation initiated by your agent will be robustly defended, and you will be held liable for any counterclaim, including damages for trespass, harassment, and unlawful interference with tenancy rights.

You are hereby put on notice that failure to act will result in:

• A regulatory complaint to the Property Ombudsman
• A claim for damages for breach of quiet enjoyment and harassment
• A costs application in any future proceedings
• A formal complaint to the ICO for unlawful data processing

I expect written confirmation within 7 days that you have instructed PCM to cancel all PCNs and cease enforcement. I have attached all relevant correspondence, including rejected appeals and evidence of PCM’s delay.

Yours sincerely,

[Your Full Name]

[Your Address]
[Tenancy Reference if applicable]

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Hi, I sent the drafted message you sent on this topic for me to send to the building management.
I attached the correspondence in my last message not sure why it didn’t appear.



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Hi I am back again. I sent the below statements to PCM, including the building management. After waiting for weeks, PCM have come back with the most annoying and ridiculous reply. See attachment. They didn’t even bother to address their error. Please what should be my next course of action as I have received another letter from a different organisation called Moorside Legal.

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Is that the ONLY mention of "parking" in your tenancy agreement?

Thanks for this.

What should be next steps as we have sent and appeal to them and they rejected it.
Do I take it to IAS to appeal stating it wasn’t stipulated in my Tenancy agreement to display  parking.
However, there are signs around the car park- not sure how I would about arguing this.

9
Is that the ONLY mention of "parking" in your tenancy agreement?
Please see attached image. It just says we entitled to use the parking space as we already pay rent for it.
It doesn’t state that you have to display a permit on the Tenancy agreement. 


Yes that’s the only mention of parking in the Tenancy agreement

10
Please see attached image. It just says we entitled to use the parking space as we already pay rent for it.
It doesn’t state that you have to display a permit on the Tenancy agreement. 

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Read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ which tells you how to post multiple images.
Do you have a lease or similar and what does it say (or not say) about your allocated parking space. If it doesn’t require you to have and display a ‘permit’ then PCM can get knotted.


I have reviewed the tenancy agreement and it doesn’t state anything about parking with a permit.

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https://imgur.com/a/HSQ4xNz

Attached is the images relating to the PCN charge notice from PCM.

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I am unable to attach all photos at once. It is coming up with an error messaging: saying attachment too large.

14
I moved into my new flat on the 5th of April and upon moving into this new flat, I was allocated a parking space, but wasn’t given a permit by the landlord as they had requested the permit from PCM. I requested for the parking permit from the Renting Agency who I pay the rent to on behalf of the Landlord. The driver had parked in the designated area as this parking space came with the flat and it was included in the rent.
A PCN was issued on the 11th of April to the driver of the vehicle as it was parked with no permit displayed.
I appealed this PCN on the 24th of April. However, I didn’t get a response back.
On the 28th of April, another PCN was placed on the Vehicle again.


At the time the PCN was issued, my landlord, my letting agent and myself were in the process of obtaining a valid parking permit for the location.

The application for the permit had already been submitted, but due to administrative delays beyond my control, the permit had not yet been issued or displayed.


On 1 April 2025, the landlord emailed requesting for a parking permit to be issued. On 14 April 2025, the landlord chased and proof of payment was attached to the same. On 2 May 2025, the landlord sent a chaser requesting for the parking permit to be issued. A further chaser was sent on 6 May 2025 and 7 May 2025. The landlord sent PCM an email on 27 May 2025 stating that the permit had not been received nor a response. On 16 June 2025, PCM responded requesting the address which the landlord provided. It was then confirmed by PCM that they would send the permit and issued the second temporary parking permit which was valid until 2 July 2025.

Unfortunately I did not receive any letter to the appeal to my new address as this was sent to my old address.
Just to note, I had already updated DVLA with my new address but letters were still sent to my old address.
I was able to get this letter as my former landlord had contacted me that i had letters coming to my old address.

Upon receiving the letter I noticed they had already passed this on to Trace debt recovery. I called PCM to let them know I had already moved from old address hence why I couldn’t see the appeal reply. They said they couldn’t do anything that I should speak to Trace debt recovery to cancel it. I called Trace but they also said the same thing which was quite frustrating.

Whilst this was happening, they kept giving me more PCN charges which has now amounted to over 6 different PCN with 2 of the PCNs being escalated to debt recovery for missing the deadline to appeal- which wasn’t my fault as they sent it to my old address.

I have appealed all PCN but they have only replied back to 2 of them, rejecting the appeal.

I have attached all letters to this include the rejected appeal.
It seems they are not backing down and want me to pay over £600 in PCN charges.

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