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Messages - jet2holiday

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Spoke to the hospital just now and not sure if this is just their standard response but they said I had to go through the Appeals process.

Any advice on what I should say gratefully received.

2
I tried calling a few times today and no one is picking up. I will try again tomorrow and report back.

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Dear all,

I received a PCN issued on 19 July 2025 and haven't had time to address this.

On the day in question, the driver inadvertently entered the wrong registration number in the ticket machine, reversing the last two digits. Parking is free at the hospital but you have to input your registration number in the machine which the driver did wrongly. There was no ticket or receipt so I don't have evidence - however I assume the parking company can check that a car with a very similar registration number had registered around the same time.

Does the registered keeper have a case to appeal and can you please help with drafting the appeal email please. Photos of the PCN are attached for reference.

Thanks in advance.

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