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Messages - RebeccaT

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1
I have today received a PDF copy of the Court Order from the local County Court.
It is headed "General Form of Judgment or Order".
It goes on to say....

Upon transfer-in from the CNBC;
And upon reading the Defendant's Application notice dated 18 August 2025;
WITHOUT NOTICE,
IT IS ORDERED THAT:
1.(a) The Claimant shall send evidence of service in accordance with CPR Part 6 to the Court and to the Defendant by no later than 4pm on 14 November 2025.
(b) The evidence may be sent to the Defendant by email at the address given in her application dated 18 August 2025 (email)
 2. If the Claimant fails to provide evidence in accordance with paragraph 1, the claim shall be struck out. -

2
Thank you for your speedy reply. I am currently doing as advised. The case was transferred on 24th September to another local County Court to deal with the application. It is this court I assume has sent the Court Order. I am sending the email to them and copying the others as advised. The email I received today was due to being a CC recipient on Parkingeye's email response to the local court with the copy document attached. I have now just spoken on the phone at CNBC and was told that the letter sent to the Claimant was only for their response, and nothing was sent to me, and no response from me is required currently. A note of my call was made on my file. I have also sent the emails, with slight amendments. Strange that it is being referred to as a Court Order, when perhaps it is simply a letter/email sent!

3
Here is an update on my court application, which was submitted 18th August 2025. I have not yet heard from the Court regarding a hearing date. But today I received an email from Parking Eye with correspondence in regards to a Court Order dated 11th October 2025. I assume they were asked to submit evidence. They submitted a copy of my appeal form. Their response seems to be to justify sending the Claim Form to the correct address for service under CPR 6.9...

From Parkingeye.
"As per the court order dated 11/10/2025, please find attached the Claim Form, which was served by the CNBC on the address that was provided by you within your internal appeal to Parkingeye. Parkingeye stance is that all Civil Procedure Rules have been abided by in the serving of the Claim Form, and we provided the CNBC with the appropriate address at the time of the parking event. The CNBC then served the claim form directly to this address".


...I did give the Uk address on their appeal form when using their online appeal service in April 2024, as I was in the UK at this time. I will have to wait and see, as their is plenty of evidence to show I reside overseas and was overseas when the Claim Form was posted... fingers crossed!

 

4
Just another big thank you 'b789' for your input and explanations regarding my CCJ case. And others on this thread who made helpful comments. I couldn't have done it without you. I submitted my N244 application yesterday and will update you again when I have more news.


5
Thank you again for your excellent assessment and advice, I have made the amendments to my WS and Draft Order, with mostly your wording. I think I may need to amend the wording in No3 of the N244. I assume it should reflect what is now in the Draft Order?

Thank you

6
I think I am ready now to summit my N244 and would very much appreciate it if you could please check that all is ok.  :)

I will upload my paperwork without personal details
* Draft Order
* N244 main sections - should I put my overseas address in the last section? - 'Address for documents to be sent' I will obviously be adding my email address.
* Witness Statement

Thank you

7
This is truly amazing information. The biggest thanks. You have absolutely nailed it, together with every possible area covered with the appropriate facts and terminology. 

With your expert help, I will make some major amendments to my N244, WS and Draft Order. Then let you see it all before submitting.

I have given ParkingEye until Friday 15th August to respond to my email sent morning of 8th August, inviting them to submit a Consent Order. If there is no response or agreement, I plan to submit my application this Friday afternoon (15th).

8
What exceptional circumstances? The lack of phone signal and mobility issues? Not really mitigating circumstances, the signage clearly says you can pay up to midnight on the day of parking so there was no time pressure to pay, there was plenty of opportunity to pay after leaving at your leisure when you had a phone signal. If it had been a pay on exit car park then there may have been a valid defence using the disability act to show the car park setup disadvantaged people with reduced  mobility.

Thank you for pointing that out Ixxy. That's an interesting point about the paying until midnight. I have uploaded the wrong photo!

That photo was taken a month ago, but on checking my details from the time I was sent the PCN the signs were different, so have been renewed. Which could indicate they have been made aware that payment cannot be made from inside the carpark due to phone signal issues! See correct photo which doesn't mention anything about paying until midnight.

9
Great thank you, I will make some amendments. And upload a draft copy of my WS soon.

Just to clarify, with mentioning, 'The claim is struck out pursuant to CPR 3.4(2)(a). Which is relevant due to the written wording in the POC. But they will argue and prove, together with ANPR that my car was inside the carpark 14 minutes before making the payment, therefore they are claiming I overstayed. To which I have will defend by highlighting the exceptional circumstances etc. Just want to be sure of things at this stage... So this is about how they have presented the claim at this stage. Am I right?

 

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Here is my Draft Order.... I have used a few other examples on here that appear similar to my situation...

-----------------
CLAIM No: xxx

BETWEEN:
xxx (Claimant)

-- and --
xxx
(Defendant)

______________________________________________

DRAFT ORDER

______________________________________________

 

UPON reading the Defendant's application dated xx xxx 2025 and the annexed witness statement;

AND UPON reading the evidence in support of the application;

AND UPON the court taking note that the Claimant was not entitled to default judgment, having failed to serve on the Defendant's usual residential address;

AND UPON more than 4 months having passed (CPR 7.5 refers) since the issue of proceedings on 10 March 2025;

AND UPON the court finding that the Particulars of Claim fail to comply with CPR 16.4(1)a by lacking a concise statement of facts and therefore do not constitute a valid cause of action;

IT IS ORDERED THAT:

1.   The default judgment dated 8 April 2025 be set aside pursuant to CPR 13.2 or CPR 13.3.

2.   The claim be struck out as more than 4 months has passed since the issue of proceedings on 10 March 2025 without proper service on the Defendant.

3.    That claim is further struck out pursuant to the landmark cases of VCS vs Carr, Civil Enforcement v Chan.

4.   The claim is further struck out on the grounds that the Particulars of Claim fail to comply with CPR 16.4(1)(a) and do not provide a concise statement of facts necessary to establish a cause of action.

5.    That the Defendant's costs be paid by the Claimant on an indemnity basis. This is summarily assessed at £313 plus the costs for attending the hearing.   

6.   That all enforcement be put on hold pending the outcome of the application.

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Thank you, this is great information.

I have'nt yet created a draft order. Although I have, I think worded my evidence in Section 10 of the N244 in the same way. I think a Draft Order will be better. I will give it a go, as not totally sure how to go about it. Can I let you see it to check? (without personal details)

My postal responses stopped in August 2024. I left the UK in October 2024 returned June 2025. The claim was posted to my family address in March 2025. It is also now over 4 months since being issued! Expired I think.

I paid for 2 hours and left before that 2 hours. I have the app record. But was unaware my time had started on entry by the ANPR. The car was therefore inside the carpark 14 minutes before paying due to no phone coverage inside the carpark. They claim I am 4 minutes outside the grace period. Although none of this is mentioned in the POC.

I have since found online many others having parked in this same carpark being sent PCNs for the very same situation. Due to no phone coverage to enable use of the App to make payment on time.

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I"m wondering how you got on with this parking charge! I am discovering there are many others like yourself who are being sent Parking Charges from ParkingEye when parking at this carpark. Myself included, which I appealed and lost! But I am now taking to court! There is an App shown on the signage that is supposed to be used but there is no phone signal inside (it's underground), and nothing until quite a distance away from the carpark. It takes longer than the 10 minute grace period they give before payment can be made. They are making a fortune out this situaton. It's criminal in my opinion. They put the hourly rates on the signage, but nothing understandable to say your time limit starts on entry and exit via the ANPR cameras. Only a steep stairway to exit on site, so takes even longer to get out if you have mobility issues. I would really like to find more people who have been sent Parking Charge notices while parking at Woolstaplers simply because they had no phone coverage to make the payment in time. This needs to be officially reported. Would be great to hear back from you.

13
Thank you again for your expert advice. Really appreciate it. I sent the letter by post and email to ParkingEye inviting them to consent to a set aside. They responded by informing me that I had failed to adhere to parking regulations’ and again gave me instructions on how I should pay my debt! There was a mention in one sentence informing me that they would not accept an appeal at this late stage. No mention about consenting or not to a set aside! I then sent another email inviting them to submit a Consent Order, highlighting my travel expenses if submitting the N244. Flights and hotel accommodation needed to travel back to the UK for the hearing from my residence abroad.

I'm putting together some details on my witness statement for the N244 so show that I have a strong defence if I were allowed to defend the claim. In your opinion, is the POC correctly presented on the claim form? I did pay for parking and vacated before the 2 hours expired. Also nothing on the signage showing the 'Contract' that I apparently agreed to, by parking there. Nor that the parking time-frame started and expired on entry & exit by ANPR.

14
Thank you b786.

I have taken note of all your key points and in particular your mention of CPR 12.3. And I will certainly make use of the example letter to send to Parkingeye. Much appreciated.

Just to clarify... On the basis I may be able to apply for set aside - judgement being wrongly served. Am I understanding correctly, from section CPR 12.3. 2(a) that conditions were not met by the fact I was not able, (due to being at my overseas address), and therefore did not acknowledge service? Which of course I can prove.

Conditions to be satisfied by the claimant… CPR 12.3
“(2) Judgment in default of defence (or any document intended to be a defence) may be obtained only—
(a) where an acknowledgement of service has been filed but, at the date on which judgment is entered, a defence has not been filed;”

Many thanks

15
Thank you all for your advice and suggestions.

I have considered the option for the CCJ to be set aside. I need to look into this. I would not qualify for financial help with this. Currently a CCJ is something I do not deserve or believe has been correctly evaluated. I know my credit rating has now been effected and has caused me inconvenience. This is not something I wish to have for the next 6 years!

Yes I can prove that I was out of the country at the time the claim was issued and serviced and for the duration until after the default CCJ was entered. I can also prove my residence abroad.

My UK address is my proper and official address in the UK, it’s also on my V5C. In hindsight I should have informed them of my overseas address, but simply thought they would continue the correspondence by email or online etc.

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