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Messages - Florigarden

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Private parking tickets / Re: property management said its ok to park, private parking gives ticket
« on: July 15, 2025, 03:40:03 pm »
Thank you B789, your email template to the management company was perfect.

"Thank you for your email.

 

As you have noted, providing a valid permit or blue badge is displayed they should not issue a PCN on the disabled bays. I have spoken to the parking enforcement company and they have cancelled the PCN and will put this in writing to you.

 

Apologies for their error on this."

 

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Private parking tickets / Re: property management said its ok to park, private parking gives ticket
« on: July 15, 2025, 12:34:36 am »
Unfortunately, upon reviewing, when the estate was first built there were 30 to 50% less parking spaces approximately, so the original lease states for each property to park in marked bays and only 1 space available for each household.

I'm due to review my purchase pack as i'm sure there were comments regarding the allowance of 2 permit per household along with other information relating to parking.

 

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Private parking tickets / Re: property management said its ok to park, private parking gives ticket
« on: July 13, 2025, 07:50:49 pm »
Thank you for both templates.

I'll move forward and email both services tonight.

I'll provides updates in due course.


Update,
I found the original permit letter of 2022. The letter includes the same content of 1st come 1 st serve and mentioned no restriction around the disabled bay but only that permits need to be clearly displayed in summary.

Should this be included in the emails to managing agent and/or PPM?

Please view the attachment for further details.

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Private parking tickets / property management said its ok to park, private parking gives ticket
« on: July 13, 2025, 02:21:55 pm »
My visitor received a parking charge notice from Parking & property management for parking in a disabled bay.

However when I attended a meeting in 2023 with the property management team neil douglas, 2 memebers of their team cited that disabled bays are not regulated and parking is on a 1st come 1st served basis.
"Jj advised that the disabled bays can be used by anyone with permits. Cw advised that they must be there as they are on the plan of the site, so this is out of our control"
Both JJ and CW work with neil douglas with just being MTPI Senior Property Manager currently.

 
She parked there because I advised her of the above and due to her being pregnant (evdience available from Mat 1b if needed in appeal) and not having the ability to exit in other spaces.

I would appreciate any form of support with this.
Thank you in advance.

Please review my uploads and help me decide what to do.

Additionally the letter was dated 17th of June 2025 but she only received 12/7/25 which has triggered panick from her.



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