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Messages - artee31

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Thanks all for your inputs, some successful updates! I wrote to Lidl customer services and did the appeal in parallel. Lidl called me quite quickly (a working day later), and they would have definitely removed the fine but said that because I had appealed to ParkingEye directly, they can't do anything anymore and I have to wait for the appeal. Got the appeal answer today, and they removed the fine!

To answer the questions I hadn't yet answered, the driver did not enter any VRM, but these photos of the signage were quite old and I don't think it is still a requirement today. I couldn't get updated photos because I don't live nearby. The receipt is indeed timed just before the exit time specified on the PCN, which is a fact I definitely used on the appeal.

Thanks all again!

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Also in that thread, someone suggests that the NtK is not compliant with all the requirements of PoFA. Is that actually the case?

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Thanks so much, will try both approaches, hopefully one will work. The thread you shared is very similar to my situation as well so I'm hopeful!

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Hi all,

The driver (which is not me, the registered keeper) got a ParkingEye PCN for staying at Lidl 2h29mn, as they were doing a 300£ shopping for a wedding. The max stay was 1h30.

About signage, I can only see old signage on google street view from a few years ago but it seems well displayed, although it states that the shopper has to enter their reg number after scanning their ticket, which a random comment in google review say might not be the case anymore. The driver did not do that but that is not the claim on the PCN anyway. 

We will contact Lidl to see if they can remove the PCN, and I don't think I have a golden ticket (mention of POFA but am I missing anything?). I am looking to appeal to give us more time, and not sure what I should be saying apart from the actual shopping. We can get a statement but it is neither in my name neither in the driver's name, just a passenger.

Google street view link: https://tinyurl.com/3az8spyp (old though too I think)
Also attaching some old signage, which I think are from 3 years ago. As I mentioned above one comment said they might have changed the 'registering the reg number at the shop system'.

Many thanks for all help I can get!

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