Thanks , I will send the complaint right now.
I also just got this email:
Mediation Not Settled
Claim number: ********
Parties: CIVIL ENFORCEMENT LIMITED v ************
Thank you for using the Small Claims Mediation Service today.
Although a settlement could not be reached on this occasion the parties are reminded that Court is considered a last resort and in which case both parties are encouraged to continue to communicate where possible in an attempt to resolve the claim, you may find that today's mediation gives you both a base upon which to build on.
If the parties can satisfactorily resolve the matter without the need of the Court, the Claimant should complete a notice of discontinuance using the appropriate form in the link and file it with the appropriate Court; N279 - w3 Notice of discontinuance (6.99) (publishing.service.gov.uk) or update Online Civil Money Claims through your account.
If not already done so. the claim will now be transferred out of our business centre to a court where standard directions will be given and you will be notified in writing of the next stages to follow. It is important that both parties follow these instructions and adhere to the timetable set down by the Court which will include a further court fee and a final hearing for determination of the matter. Further information can be found at; Make a court claim for money: What a court claim is - GOV.UK (
www.gov.uk)
Many thanks for your participation in Mediation.
If you require any further information please contact us at the below details.
Civil National Business Centre | HMCTS | St Katharine's House 21-27 St Katharine's Street | Northampton | NN1 2LH
Phone: 0300 123 4593
Email: scmreferrals
@justice.gov.uk
Looking forward to hearig from you for the next steps to follow.
Thanks.