Show Posts
1
Private parking tickets / APCOA, Penalty notice received after 19 days of alleged contravention, Barnham rail station
« on: July 07, 2025, 06:14:10 pm »
As the registered keeper I received a penalty notice on Friday 4 July 2025 for an alleged contravention of ‘use of private car park without a valid payment/permit’ on 15 June 2025. This was a total of 19 days between the alleged contravention and receipt of the penalty notice.
On checking with the driver, they were adamant that they believed payment was made. When checking the receipt, they realised that their car was not the default car number plate that had been selected on the app, so the payment was assigned to the wrong vehicle. No penalty notice was affixed to the car on the date in question on their return to the car park.
I feel the that the charge (£60/£100) is disproportionate to the breach of contract and doesn't accurately reflect any loss suffered by the parking company.
My question is on what basis to appeal this penalty notice?
1. That the penalty notice was not received within the 14 days as set out in the BPA Code of Conduct, and therefore is not payable as per the advice on the Citizen’s Advice website.
or
2. That the payment had been made in good faith, but a genuine error had occurred by not noticing the default vehicle was their other car, accepting that there may be an ‘admin fee’ for accepting this reason.
Any advice would be appreciated - thank you.
Both pages of the Penalty notice can be viewed here:
https://imgur.com/a/aR4Brm5
https://imgur.com/a/4S9gn01
On checking with the driver, they were adamant that they believed payment was made. When checking the receipt, they realised that their car was not the default car number plate that had been selected on the app, so the payment was assigned to the wrong vehicle. No penalty notice was affixed to the car on the date in question on their return to the car park.
I feel the that the charge (£60/£100) is disproportionate to the breach of contract and doesn't accurately reflect any loss suffered by the parking company.
My question is on what basis to appeal this penalty notice?
1. That the penalty notice was not received within the 14 days as set out in the BPA Code of Conduct, and therefore is not payable as per the advice on the Citizen’s Advice website.
or
2. That the payment had been made in good faith, but a genuine error had occurred by not noticing the default vehicle was their other car, accepting that there may be an ‘admin fee’ for accepting this reason.
Any advice would be appreciated - thank you.
Both pages of the Penalty notice can be viewed here:
https://imgur.com/a/aR4Brm5
https://imgur.com/a/4S9gn01