#2 Re: Met parking services, NTK for McDonald’s/ Starbucks, Stanstead Airport.
on 29 Jul, 2025 18:48 in Private parking tickets
Ok so latest reply from MET is as follows…..advice please…..thanks! - POPLA Verification Code: 3862105017Thank you for your correspondence received in regards to the above parking charge.The terms and conditions of parking are clearly stated on signs prominently displayed in this area. These include that thecar park is a pay by phone car park and that there is 60 minutes free stay for Southgate Park customers. Your vehiclewas observed parked in breach of these terms as the premises located at Southgate Park (Starbucks) was closed at thetime and no payment was made for your stay, therefore we believe the charge was issued correctly and we areupholding it.Please note that McDonald’s is not part of Southgate Park.Please note that this is private land and does not fall under airport byelaws.We are confident there are sufficient signs at this location bringing the terms and conditions of parking to the attention ofmotorists and it remains the driver's responsibility to check the signs where they park and comply with the terms and conditions.We are also confident that our notice to keeper complies in all respects with the requirements of the Protection ofFreedoms Act and you are advised that where the charge has not been paid in full and 29 days has passed since weissued the charge and we still do not know the name and address for service of court papers of the driver, we areentitled to pursue the registered keeper for payment of the outstanding charge.We note your request for us to cease processing your data however we are refusing this as we believe we may continueto process the data under the following legal bases:Contract – The processing is necessary for the parking contract that has been entered into when vehicles enterand remain in the location.Legitimate Interests – Processing is required to protect and enable pursuit of legitimate interests in ensuringthe car park is effectively managed, pursuing unpaid parking tariffs and charges due and promoting the safetyand security of the location.This decision, which has been based on the facts of the case and takes into account our consideration of any mitigatingcircumstances, is our final decision. You have reached the end of our internal appeals procedure and you now have anumber of options:1. Pay or, if you were not the driver of the vehicle at the time of the incident, request the driver to pay the parking chargeat the prevailing price of £60.00 within 14 days of today's date. Please note that if payment is not received by this datethe parking charge will be payable at £100.00 and further costs will accrue if the case is passed to our debt resolutionagents for collection or if we need to proceed with court action to collect the money due to us. Payment may be madeonline at www.paymetparking.com or by phone on 020 3781 7471.2. Make an appeal to POPLA, the Independent Appeals Service, within 28 days of the date of this letter by going to theonline appeals system at: www.popla.co.uk using verification code: 3862105017 Please note that POPLA will considerthe evidence of both parties and make their decision based upon the facts and application of the relevant law. Pleasenote that if you opt to appeal to POPLA, and should POPLA's decision NOT go in your favour, you will be required to paythe full amount of £100.00. Please note if the contravention occurred in Scotland only the driver may appeal to POPLA.By law we are also required to inform you that Ombudsman Services (www.ombudsman-services.org) provides analternative dispute resolution service that would be competent to deal with your appeal. However, we have not chosen toparticipate in their alternative dispute resolution service. As such should you wish to appeal then you must do so toPOPLA as explained above.3. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with court action.