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Messages - SubCron

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THANK YOU

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Awesome - thank you - very much appreciated - I will pay forward the help received today in some way I can help someone else

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Thanks in advance for any help someone can provide. I've read lots but got a bit confused tbh!

Quick summary: 22/12/2024 - car parked in private car park - parking paid for using PayByPhone

When GXS parking notice received through post, appealed saying parking paid by app and sent receipt proof image - but it was rejected as the car registered with the app was previous vehicle - so, time paid for but app had wrong details linked with it.

Ignored their follow up requests for money and first letter from Moorside.

Letter of Claim received 18 June - see image attached.

What's the best next step please?

Does one of the standard templates match this situation?

Thank you very much for any help or advice - cheers

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