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Messages - WM

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Private parking tickets / Re: PCN Premier Park - Purley Cross Retail Park_(Another PCN)
« on: September 04, 2025, 11:11:18 pm »
Just wanted to update everyone - my appeal to Premier Parking has been successful (2nd PCN).  I followed your advice exactly as suggested and once again when complaint was made to DVLA, Premier Park withdrew the PCN.

A huge thank you for your help and advice. You are providing an excellent service for so many people, please keep doing what you are doing.

 

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Private parking tickets / Re: PCN Premier Park - Purley Cross Retail Park
« on: August 10, 2025, 09:54:18 pm »
Huge apologies for not coming back to the forum to update sooner.

I followed exactly as you advised (i.e. I made the appeal first then the complaint to DVLA maybe a week or so later).  Two days after submitting the complaint to DVLA the PCN appeal was successful. The only thing I didn’t do was to submit a complaint to the ICO.

Thank you very much for your professional and detailed response.

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Private parking tickets / Re: PCN Premier Park - Purley Cross Retail Park_(Another PCN)
« on: August 10, 2025, 09:49:23 pm »
Huge apologies for not coming back to the forum to update with the last PCN (lots happening in my life at the moment, with lots of personal/family life challenges). 

I followed exactly as you advised last time (i.e. I made the appeal first then the complaint to DVLA maybe a week or so later).  Two days after submitting the complaint to DVLA the PCN appeal was successful. The only thing I didn’t do was to submit a complaint to the ICO. ( I think this time I probably will if I do have the time).

It is very similar situation this time, you are right so I will do the same and use the help you provided previously. Thank you.

I also want to say that this forum is truly incredible and the help you provide is really outstanding. It’s not just about the the money you helped me save but really, I appreciated your knowledge and support you provided when I didn’t know how to go about appealing such an unfair and incorrect PCN. So, I do really want to say a huge thank you for the help you provided to me and the help you provide to so many others every day  :)

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Private parking tickets / PCN Premier Park - Purley Cross Retail Park_(Another PCN)
« on: August 10, 2025, 02:40:10 am »
On the 1st of August 2025 the driver went to Purley Cross Retail Park to do some shopping entering the Retail Park at 17:52 and leaving by 18:17 at the latest.  The driver has a number of journeys recorded on Waze starting 18:17 that evening to different destinations. The last journey recorded that evening on Waze was at 20:42. 
On the 2nd August 2025 the driver’s first journey recorded on Waze is 06:38 to a different destination.  After this first journey the driver went to Purley Cross Retail Park to do some shopping leaving the Retail Park by 09:08AM.

I, the registered keeper received a PCN from Premier Park through the post on 6th August 2025. The reason for issuing the parking charge has been stated as Exceeded the Maximum Stay Period (ANPR) – overstay Duration:  12 hrs 15mins. The 2 photographs included on the PCN has the driver entering Purley Cross Retail Park at on 1st August at 17:52 and exiting on the 2nd of August at 09:08AM.  Please find attached a copy of the PCN.

I, the resisted keeper am rather furious, as I had recently appealed and resolved another PCN from Premier Park issued on 24th June 2025 with the help of your website and response from b789. I attach what I posted on 29th June on this website

Please can I have some help on how to appeal this! It appears it is a similar mistake they’ve made as last time.

Thank you very much!

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Private parking tickets / Re: PCN Premier Park - Purley Cross Retail Park
« on: June 29, 2025, 07:54:07 pm »
Amazing!! Thank you so very much for your response.  I attach the full version of the photo of the PCN as requested. 

If at all possible I would really appreciate a short paragraph for the complaint to the ICO.

Thank you very much!

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Private parking tickets / PCN Premier Park - Purley Cross Retail Park
« on: June 29, 2025, 12:01:24 am »
On the 19th June 2025 the driver went to Purley Cross Retail Park, parked in a bay near the Starbucks, went in to get a coffee. Starbucks app transaction history shows 19th June 2025 07:02AM purchase.  A few minutes later the driver got into the same car and drove out of the car park and went home, parked the car on the road outside of home and was logged on to work computer by 8AM. 

The driver then returned to Purley Cross retail Park after work, parked the car in Purley Cross Retail Park between 17:30 and 18:16 to do some shopping in M&S (driver does not have the M&S receipt). At 18:16 On 19th June 2025 the driver drove out of the car park.

I, the registered keeper received a PCN from Premier Park through the post on 27th June 2025. The reason for issuing the parking charge has been stated as Exceeded the Maximum Stay Period (ANPR) – overstay Duration:  8 hrs 15mins. The 2 photographs included on the PCN has the driver entering Purley Cross Retail Park at 07:01 and exiting at 18:16.

Please can I have some help on how to appeal this!  What evidence do I include here?

Thank you very much!

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