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Messages - Trousers37

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1
Out of interest - still not heard anything from Moorside since replying to them in September. Is this a normal waiting period? How long do they have to act upon the charge?

2
Great. Thank you

3
Just bumping this topic. Registered keeper never received a reply from moorside following email to them. Registered keeper has now changed address.

Should registered keeper will contact them to advise. Shoukd registered keeper ask for an update or acknowledgment of previous email? Or just mention the address change?

Thanks

4
Just reporting back on this. They agreed to settle at lower fee as per recommended guidance. So thanks again!

5
Thanks again will see what they come back with!

6
Thanks appreciate it

So specifically cite the link you referenced before. And say about the £20?

Would you attach the RingGo receipt or not?

Thanks so much again!

7
Just giving this a bump

Would the proposed reply be ok?

Thanks

8
Sorry, always getting a bit paranoid with these things.

“I am appealing this charge as the registered keeper of the vehicle.

Attached is a VAT receipt for payment at the Burton Road car park completed using the RingGO app. This payment was for £5.20 to cover all day parking at the Burton Road Car Park.  However, the RingGo app defaulted to a the registration of a different car previously owned by the driver.

Therefore I appeal this charge as it represents a keying error and you have received appropriate payment for parking to cover the stated vehicle and its time of stay.

Please let me know if you require further documents to evidence payment of the parking.

Thanks”

Planned to attach RingGo VAT Receipt, which doesn’t name anyone, but does include a customer ID which could be traceable.

Thanks
Would the above suffice?

9
Great thank you.

Will see how we get on.

10
Thanks

Any advice on how best to respond? Should keep provider full evidence at this point?

Thanks

11
Registered keeper received PCN from good value parking dated 8th October for parking on 6th October at burton Road, Lichfield

Payment was made for all day parking of the registered vehicles car on Ring Go app.

Payment had defaulted on app to vehicle reg of a car no longer owned by registered keeper rather than the registration of the vehicle that has received the PCN.

Attached below PCN and parking charges.

Any advice appreciated

Thanks


https://ibb.co/Z6cZ6tvh
https://ibb.co/gLGwkVwL
https://ibb.co/xkssccX

12
Great thank you.

13
Hi

Assume no issue in responding to Moorside with vehicle reg and address to pass their security checks so can understand what response they would like to send?

Thanks

14
Thanks

See links attached for Letter of Claim received in June. Recommended response sent to Moorside 12 days after date of letter by email.

Thanks again for your continued help. Appreciate any guidance on next steps.

https://drive.google.com/file/d/1ur8P0Y22PKhNOft9sfKMBQ_7ajyvxcOu/view?usp=drivesdk

https://drive.google.com/file/d/1drNv08OPgtyeWxXw4emml6sqFNOfnYYx/view?usp=drivesdk

15
Correct. That’s what they have responded with.

No correspondence received in the post. This is first point of contact received after sending the detailed reply as recommended.

The email is a reply to that response sent to Moorside by email. And simply says

“ Thank you for your email.
To enable us to process your email, we need to confirm that we are corresponding with the correct individual. To pass our security checks, we ask that you confirm the following: 
Address and post code
Vehicle registration
Please reply to this email to continue the email thread. 
Yours sincerely
Moorside Legal”

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