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Messages - Bob_A

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1
Ok but in a previous post I mentioned I was doing it for the benefit of others in my position so they know what to expect.

I can't help with legal matters but I thought I could help in that way, but I will stop as requested.

Your previous post about CCJs was helpful

I've spoken to others who have said they would have paid up by now.
I would imagine it could be quite worrying for others. Especially that link that says keepers could be liable.



2
Debt Recovery Plus are still sending me letters.
On the last letter they said I had until 25/10/25 or they will escalate.
This one dated 4/11/25 is pretty much the same, give them £170 by 18/11/2025 to avoid it going up to £280, plus court action and CCJ

Not that it matters but in the previous letter they say they've contacted me 7 times.
This letter says it's 5  ::) 

Still no LoC so I will continue to ignore

The letter does have a link though
https://www.legislation.gov.uk/ukpga/2012/9/schedule/4/enacted
I assume that's more scare tactics?


3
I've received another letter from Debt Recovery Plus saying a CCJ can be issued against me.
Legal action is imminent and they are recording my actions and updating their clients legal team.

They claim to have contacted me 7 seven times, more like 3 or 4 times from what I remember.

As with my previous post there's no need to reply. I'm posting for the reasons given in my last post :)

4
I've just received another debt recovery letter telling me the parking charge is legally enforceable and will rise to £280 if I lose in court.

I've been told to ignore all debt recovery letters and I will, so I'm not expecting a reply back from the experts.
Only reason for this update is for others who find themselves in a similar situation and what to expect, which is as predicted a series of these type of letters.

I'm still waiting for the LoC

5
OK just checking in case procedures had changed since I last posted 👍

6
Hello, back again.

Just to say I've received another letter from Debt Recovery Plus.
It says I owe £170 and if legal action is taken against me it will rise £280

Reason for issue is 'VRM not registered on the E-permit system ANPR'

I assume nothing has changed, I ignore the letter and continue not to correspond with them?






7
Thank you, messaged understood, I will ignore the letter.
I'm so glad for the guidance because I'd be in trouble if left to my own devices.
Thanks again

8
Although it’s been said I can ignore the letter from Debt Recovery Plus, I’d feel more at ease replying to them and tell them a reason why I will not be paying.
It may be a waste of time but I just feel better in myself if I don’t ignore people.

Could someone help me with that please?

What about
Dear Sirs
This is to inform you that I will not be paying as I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.

It might not be relevant to this debt recovery company but at least it’s something and I can’t be accused of ignoring the letter


9
I assume what I have received is a Letter of Claim?

If so I was told to come back once I had received it.
That to me suggested there was to be some further instructions.

So there's no misunderstanding on my part, what do I do next?

Thanks


10
Hello again

I received this letter today. Please could you tell me the next step

Many thanks

11
I've had a reply but before that in my last post I mentioned that they had disabled cutting and pasting on the appeals website.
After a bit googling I managed to overcome that.
For anyone interested google "unable to cut and paste on website javascript"

Here is the reply
Dear xxx

The Independent Appeals Service (IAS) has received a decision from the Independent Adjudicator regarding your recent appeal for the below PCN.

Parking Charge Number (PCN): xxxx
Vehicle Registration: xxx
Date Issued: 28/05/2025

Appeal Outcome: Dismissed

The Adjudicators comments are as follows:

"It is important that the Appellant understands that the adjudicator is not in a position to give his legal advice. The adjudicator's role is to look at whether the parking charge has a basis in law and was properly issued in the circumstances of each particular case. The adjudicator's decision is not legally binding on the Appellant (it is intended to be a guide) and they are free to obtain independent legal advice if they so wish. However, the adjudicator is legally qualified (a barrister or solicitor) and decides the appeal according to their understanding of the law and legal principles.

The terms of this appeal are that I am only allowed to consider the charge being appealed and not the circumstances of other drivers or other parking events. The guidance to this appeal also makes it clear that I am bound by the law of contract and can only consider legal challenges not mistakes or extenuating circumstances. I am satisfied that the Operator's signage, which was on display throughout the site, makes it sufficiently clear that the terms and conditions are in force at all times and that a PCN will be issued to drivers who fail to comply with the terms and conditions, regardless of a driver's reasons for being on site or any mitigating factors. While noting their comments, it is clear from the evidence provided to this appeal that the Appellant did indeed enter and use the site otherwise than in accordance with the displayed terms by failing to ensure that their vehicle was properly registered with a valid E-permit on this occasion, having been allowed an adequate consideration period prior to the charge being issued. It is the driver's (rather than a third party's) responsibility to ensure that the terms and conditions of parking are properly complied with. I am satisfied on the evidence provided that the Operator has the authority to issue and enforce PCNs at this site. I am further satisfied as to the location of the contravention, that the correct vehicle has been identified entering and exiting the chargeable area at the times suggested in the images provided and that the correct Appellant is pursued.

I am satisfied that the Operator has proven their prima facie case. Whilst having some sympathy with the Appellant's circumstances, once liability has been established, only the Operator has the discretion to vary or cancel the parking charge based on mitigating circumstances. Accordingly this appeal is dismissed.
"

As your appeal has been dismissed, the Independent Adjudicator has found, upon the evidence provided, that the parking charge was lawfully incurred.

As this appeal has not been resolved in your favour, the IAS is unable to intervene further in this matter.

You should contact the operator within 28 days to make payment of the charge.

Should you continue to contest the charge then you should consider obtaining independent legal advice.

Yours Sincerely,
The Independent Appeals Service



What happens now please  :o

12
Good job I asked and made sure then!
I will cut and paste exactly as written.
Thank you for continued support  :)

Edit
It seems I can't cut and paste, so I will have to type in it manually.
They must do that on purpose. Still that won't stop me!

13
I’ve done a search on here for ‘IAS’ within the last 30 days

I couldn’t find a mention of a suitable response to them at this stage of the process.

What I did  learn is they are a waste of time.

So am I right to assume rather than go for
1)   SUBMIT YOUR RESPONSE

I choose

2)   REFER THE CASE STRAIGHT TO ARBITRATION

I thought it best to make sure and ask, just in case I’ve missed something


 

14
Hi. I got this back today

Operator's Prima Facie Case
The operator made their Prima Facie Case on 25/06/2025 11:47:39.

The operator reported that...
The appellant was the keeper.
The operator is seeking keeper liability in accordance with PoFA..
ANPR/CCTV was used.
The Notice to Keeper was sent on 02/06/2025.
A response was received from the Notice to Keeper.
The ticket was issued on 28/05/2025.
The Notice to Keeper (ANPR) was sent in accordance with PoFA.
The charge is based in Contract.

The operator made the following comments...
The appellant has been captured by ANPR entering and leaving the car park.



The vehicle was at the car park for 10 minutes and 16 seconds, evidence of this can be seen in the 'PCN Information'.



The appellant has parked within the car park and did not register their vehicle.



Signage clearly states, “ALL VEHICLES MUST HOLD A VALID UK CPM E-PERMIT. VEHICLES HOLDING A VALID E-PERMIT FOR AN ALLOCATED BAY OR AREA MUST PARK WITHIN THE CORRESPONDING BAY OR AREA".


Our records indicate that vehicle registration LX59XHA was not registered on the E-Permit system, however other vehicles are registered on the E-Permit system on the date of contravention. This can be seen in the 'PCN INFO'.


The signage is clear within the area and states the terms and conditions for parking. It is the driver's responsibility to ensure they register their vehicle. This is the only way we can determine which vehicles are authorised to be parked within the restricted area.

Signage and Site Plan

Clear and prominent signage is installed throughout the site in accordance with the IPC Code of Practice.

Signage clearly displays the terms and conditions of parking, including the consequences of non-compliance.

A site plan and photographs of signage in situ are available and can be provided to the Independent Appeals Service (IAS) upon escalation.

Authority to Operate and Issue PCNs

We operate under a valid, current agreement with the landowner that grants authority to manage parking and issue PCNs in our name.

This agreement complies with Section 14 of the IPC Code of Practice (formerly PPSCoP), including confirmation of the land boundary, signage, terms, and enforcement rights.

A copy of this agreement, with necessary redactions for confidentiality, is available for review by the IAS.

Enforcement System (ANPR or Patrol)

The site uses [ANPR/manual patrol] systems that are regularly tested, calibrated, and maintained to ensure accuracy and reliability.

Time-stamped images or evidence show the exact entry and exit times of the vehicle on the date in question.

The vehicle was on-site beyond any grace period allowed under the IPC Code of Practice.

A Grace Period has been given to allow motorists sufficient time to leave the restricted area once the permitted parking period has expired. As the appellant's vehicle remained within the area after this time, it was parked in breach of the parking restrictions within the area, and subsequently they were issued a parking charge notice.

Notice to Keeper & PoFA Compliance

The Notice to Keeper issued complies fully with the requirements of Schedule 4 of the Protection of Freedoms Act 2012.

It includes all mandatory information, was sent within the statutory timeframe, and meets the conditions necessary to pursue the registered keeper for the charge.

Appeals Process and IAS Concerns

The IAS is an accredited independent appeals service, and we follow their decision-making process in full.

While you are entitled to raise concerns about transparency, all assessors are qualified professionals and decisions are based on evidence and compliance with legal and contractual standards.

Case Law Cited

We are aware of VCS v HMRC and ParkingEye v Beavis. Our signage and enforcement procedures are consistent with the principles outlined in those rulings.

Contractual terms are clearly displayed, and the charge issued is proportionate and legally enforceable.

By the appellant parking at the restricted area, they have contractually agreed to pay the parking charge notice.


They are now asking to respond

Response to Operator
The Operator has provided the evidence above which he says proves that you are, on the face of it, responsible for the parking charge in question.

You now have TWO options:

1) SUBMIT YOUR RESPONSE - You can respond to the evidence by making any representations that you consider to be relevant as to the lawfulness of the charge any by uploading any extra photographs or other evidence that you may have. After you submit your response, and the operator doesn't provide any more information you will not have the ability to add to or amend your submission. If the operator provides more information or evidence you will then have another chance to respond. You have until 02/07/2025 23:59 to submit your response if this is the route you wish to take.

- OR -

2) REFER THE CASE STRAIGHT TO ARBITRATION - If you think you do not need to add any more information or evidence, for example if you consider that the information provided is not capable of showing that you are, on the face of it, responsible for the parking charge, then you may choose this option. Neither party will have the opportunity of making more representations and the Adjudicator will decide, on the balance of probabilities, whether you are liable for the parking charge.

Response to Operator:
1000 words left



Submit response
or
Refer The Case Straight To Arbitration


What do I do now?
Thanks in advance  :)

What gets me is they have no photos of the car parked, only it entering and leaving the area. So they could apply this racket to any delivery, taxi or other service.


15
I'm in the process of cut and pasting the wording I have been given
It asks if I want to upload any files, in my case I assume no as I'm relying on the wording.
At the next step I have 4 tick boxes and I have to acknowledge all 4 to be able to proceed.
Is it safe to tick all 4 boxes? I assume it is otherwise I can't proceed.

Please read each of the following points carefully and tick the box only where you agree to the statement.

 I confirm that I agree to submit to Arbitration under the Standard Appeals Procedure as defined in the IAS Arbitration (ADR) General Rules and Procedures and The IAS Private Parking Charge Appeals Rules and Procedure (also available on the IAS website (portal.theias.org)). I have read and understood the Rules and agree to them.

 Where I have appointed, or if I later appoint, a representative to deal with matters on my behalf, I accept liability for any representations or misrepresentations made on my behalf.

 The information contained in this appeal form, and any attached evidence, is true to the best of my knowledge and belief and I provide the information knowing that if it is tendered into evidence, I shall be liable to prosecution if I have wilfully stated anything which I know to be false or do not believe to be true and that by registering my details and submitting this appeal I agree to my information being used in accordance with your privacy policy.

 I also confirm that I haven't included any evidence with the appeal and do not wish to do so. I understand that once I have submitted the appeal that I cannot go back and alter, add or take away information or evidence.

IMPORTANT
If you're having trouble uploading evidence you wish to include, please do not continue to submit the appeal. Please contact us for assistance. If you do not upload the evidence at the time of submitting the appeal, it must be considered WITHOUT the evidence.

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